Maintenance Manual
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..., troubleshooting, and removal/replacement of the disk drive. C141-E293 i These drives have a built-in controller that the reader has a basic knowledge of hard disk drives and their implementations in computer systems. This manual consists of the disk drive and describes their features... describes the external dimensions, installation conditions, and switch settings of the disk drives. Preface This manual describes MJA2500BH, MJA2400BH, MJA2320BH, MJA2250BH, MJA2160BH, MJA2120BH, MJA2080BH model of the drives and explains in detail how to read this manual: Overview of Manual CHAPTER...
..., troubleshooting, and removal/replacement of the disk drive. C141-E293 i These drives have a built-in controller that the reader has a basic knowledge of hard disk drives and their implementations in computer systems. This manual consists of the disk drive and describes their features... describes the external dimensions, installation conditions, and switch settings of the disk drives. Preface This manual describes MJA2500BH, MJA2400BH, MJA2320BH, MJA2250BH, MJA2160BH, MJA2120BH, MJA2080BH model of the drives and explains in detail how to read this manual: Overview of Manual CHAPTER...
Maintenance Manual
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...numbers are represented normally. Representation of the host system, or other disk drive defects, such as a "hard disk drive," "HDD," "drive," or "device" in the following examples: 010 or 010b. To make... in the power supply or cable, problems of the data storage capacity One gigabyte (GB) = one billion bytes; Decimal numbers are represented as shown in this manual. accessible...forward any other causes outside the disk drive. Please write your opinions or requests on the operating environment and formatting. C141-E293 iii Fujitsu is sometimes simply referred to the address...
...numbers are represented normally. Representation of the host system, or other disk drive defects, such as a "hard disk drive," "HDD," "drive," or "device" in the following examples: 010 or 010b. To make... in the power supply or cable, problems of the data storage capacity One gigabyte (GB) = one billion bytes; Decimal numbers are represented as shown in this manual. accessible...forward any other causes outside the disk drive. Please write your opinions or requests on the operating environment and formatting. C141-E293 iii Fujitsu is sometimes simply referred to the address...
Maintenance Manual
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...7 Maintenance and Diagnosis 7-1 7.1 Maintenance ...7-2 7.1.1 Rules for maintenance 7-2 7.1.2 Maintenance requirements 7-3 7.1.3 Maintenance levels 7-5 7.1.4 Disk drive revision number 7-6 7.1.5 Tools and test equipment 7-8 7.1.6 Self-diagnostics 7-8 7.1.7 Test...7-8 7.2 Operation Confirmation 7-11 7.2.1 Operation test... Procedure 7-12 7.3.1 Troubleshooting procedure 7-12 7.3.2 Troubleshooting disk drive replaced in field 7-12 7.3.3 Troubleshooting at factory 7-14 7.4 Disk Drive Removal Procedure 7-15 7.5 Spare Disk Drive 7-15 Glossary ...GL-1 Acronyms and Abbreviations AB-1 Index ...
...7 Maintenance and Diagnosis 7-1 7.1 Maintenance ...7-2 7.1.1 Rules for maintenance 7-2 7.1.2 Maintenance requirements 7-3 7.1.3 Maintenance levels 7-5 7.1.4 Disk drive revision number 7-6 7.1.5 Tools and test equipment 7-8 7.1.6 Self-diagnostics 7-8 7.1.7 Test...7-8 7.2 Operation Confirmation 7-11 7.2.1 Operation test... Procedure 7-12 7.3.1 Troubleshooting procedure 7-12 7.3.2 Troubleshooting disk drive replaced in field 7-12 7.3.3 Troubleshooting at factory 7-14 7.4 Disk Drive Removal Procedure 7-15 7.5 Spare Disk Drive 7-15 Glossary ...GL-1 Acronyms and Abbreviations AB-1 Index ...
Maintenance Manual
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... number Table 1.2 lists the model names and product numbers of the drive being replaced. Table 1.1 Specifications (2/2) Capacity (*1) No. accessible capacity will be the same as listed in Table 1.2 since some models have been customized and have specifications that of the disk drive. MJA2500BH 500 GB M3 Depth 3 CA07083-B391 (1.5 Gbps model) CA07083-B341 (3.0 Gbps model) (*2) MJA2400BH...
... number Table 1.2 lists the model names and product numbers of the drive being replaced. Table 1.1 Specifications (2/2) Capacity (*1) No. accessible capacity will be the same as listed in Table 1.2 since some models have been customized and have specifications that of the disk drive. MJA2500BH 500 GB M3 Depth 3 CA07083-B391 (1.5 Gbps model) CA07083-B341 (3.0 Gbps model) (*2) MJA2400BH...
Maintenance Manual
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Refer to defects that involve repair, readjustment, or replacement. This does not include power supply abnormalities during disk media initialization (formatting) or processing of any power supply abnormalities. Device Overview 1.7 Reliability (1) Mean time... include failures caused by external factors, such as follows: Total operation time in all fields MTBF= (H) number of device failure in all fields (*1) *1 "Disk drive defects" refers to item (3) in Subsection 3.2 for five years when the DE surface temperature is 30 minutes or less, if repaired by a specialist maintenance staff...
Refer to defects that involve repair, readjustment, or replacement. This does not include power supply abnormalities during disk media initialization (formatting) or processing of any power supply abnormalities. Device Overview 1.7 Reliability (1) Mean time... include failures caused by external factors, such as follows: Total operation time in all fields MTBF= (H) number of device failure in all fields (*1) *1 "Disk drive defects" refers to item (3) in Subsection 3.2 for five years when the DE surface temperature is 30 minutes or less, if repaired by a specialist maintenance staff...
Maintenance Manual
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... Load/Unload cycles. C141-E293 1-13 1.8 Error Rate 1.8 Error Rate Known defects, for which alternative blocks can be recovered by the disk drive. Alternate sectors are automatically accessed by one retry shall occur no more than Unload is performed when the power is a mechanism that can be... assigned, are not included in 107 seek operations. 1.9 Media Defects Defective sectors are replaced with access to alternate sectors. 1.10 Load/Unload Function The Load/Unload function is shut down while the heads are still loaded on the ...
... Load/Unload cycles. C141-E293 1-13 1.8 Error Rate 1.8 Error Rate Known defects, for which alternative blocks can be recovered by the disk drive. Alternate sectors are automatically accessed by one retry shall occur no more than Unload is performed when the power is a mechanism that can be... assigned, are not included in 107 seek operations. 1.9 Media Defects Defective sectors are replaced with access to alternate sectors. 1.10 Load/Unload Function The Load/Unload function is shut down while the heads are still loaded on the ...
Maintenance Manual
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...; Display of maintenance level (field and factory) • Display of the disk drive. CHAPTER 7 Maintenance and Diagnosis 7.1 Maintenance 7.2 Operation Confirmation 7.3 Troubleshooting Procedure 7.4 Disk Drive Removal Procedure 7.5 Spare Disk Drive This chapter describes the maintenance, diagnosis, operation check, troubleshooting, removal, and replacement of machine revision number and number change in the field • Tools and...
...; Display of maintenance level (field and factory) • Display of the disk drive. CHAPTER 7 Maintenance and Diagnosis 7.1 Maintenance 7.2 Operation Confirmation 7.3 Troubleshooting Procedure 7.4 Disk Drive Removal Procedure 7.5 Spare Disk Drive This chapter describes the maintenance, diagnosis, operation check, troubleshooting, removal, and replacement of machine revision number and number change in the field • Tools and...
Maintenance Manual
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Replace the whole disk drive. (4) Service system and repair Fujitsu Limited has a disk drive service system and repair facility. Do not open the DE in the field. (2) Service life See Section (3), "Service life", in Section 1.7. (3) Exchangeable parts in the field. 7.1 Maintenance 7.1.2 Maintenance requirements (1) Preventive maintenance The disk drive needs no preventive maintenance, not even the air...
Replace the whole disk drive. (4) Service system and repair Fujitsu Limited has a disk drive service system and repair facility. Do not open the DE in the field. (2) Service life See Section (3), "Service life", in Section 1.7. (3) Exchangeable parts in the field. 7.1 Maintenance 7.1.2 Maintenance requirements (1) Preventive maintenance The disk drive needs no preventive maintenance, not even the air...
Maintenance Manual
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... equipment. If the same packaging material cannot be used, use a shock absorbent box that the whole disk drive be replaced. c) Place a label showing which side is recommended that will replace the drive. (2) Factory maintenance (parts replacement) • Only Fujitsu can perform maintenance at this type of the allowable packed positions. e. Storage a) Store in an antistatic vinyl...
... equipment. If the same packaging material cannot be used, use a shock absorbent box that the whole disk drive be replaced. c) Place a label showing which side is recommended that will replace the drive. (2) Factory maintenance (parts replacement) • Only Fujitsu can perform maintenance at this type of the allowable packed positions. e. Storage a) Store in an antistatic vinyl...
Maintenance Manual
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... change in the field or other modifications are made at delivery The machine revision number is replaced in the field A3 Revision Figure 7.2 Display of revision number after delivery, Fujitsu issues a "Change Request/Notice" and the disk drive revision number after the change in the field When a part is indicated by crossing out...
... change in the field or other modifications are made at delivery The machine revision number is replaced in the field A3 Revision Figure 7.2 Display of revision number after delivery, Fujitsu issues a "Change Request/Notice" and the disk drive revision number after the change in the field When a part is indicated by crossing out...
Maintenance Manual
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Yes Diagnostic test with the operation No System normal? Yes Test using voltage or temperature stress Test acceptable? Yes No failure No Disk drive failure analysis (Table 7.2) Figure 7.3 Test flowchart C141-E293 7-9 Yes Continue with the host computer or test equipment Analyze the system related failure No Test acceptable? Yes Disk drive replacement or repair No Disk drive normal? 7.1 Maintenance Start Yes Check the host system (Table 7.1) Operation test with the host computer or test equipment No Test acceptable?
Yes Diagnostic test with the operation No System normal? Yes Test using voltage or temperature stress Test acceptable? Yes No failure No Disk drive failure analysis (Table 7.2) Figure 7.3 Test flowchart C141-E293 7-9 Yes Continue with the host computer or test equipment Analyze the system related failure No Test acceptable? Yes Disk drive replacement or repair No Disk drive normal? 7.1 Maintenance Start Yes Check the host system (Table 7.1) Operation test with the host computer or test equipment No Test acceptable?
Maintenance Manual
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... of these bits are "1." If it is concluded that the disk drive is the cause, replace the drive. (1) Check the status of the host system, cable, and drive. (2) If it is concluded that the disk drive is the cause, replace the disk drive. Maintenance and Diagnosis Table 7.1 Status Field contents bit Contents BIT0=1 ...Table 7.2 It is not necessary to take any measure when other bits are "1". Shown in spite of the way the disk drive is mounted. (2) Check the power, cable, and connector. (3) If it is concluded that the disk drive is the cause, replace the drive. 7-10 C141-E293
... of these bits are "1." If it is concluded that the disk drive is the cause, replace the drive. (1) Check the status of the host system, cable, and drive. (2) If it is concluded that the disk drive is the cause, replace the disk drive. Maintenance and Diagnosis Table 7.1 Status Field contents bit Contents BIT0=1 ...Table 7.2 It is not necessary to take any measure when other bits are "1". Shown in spite of the way the disk drive is mounted. (2) Check the power, cable, and connector. (3) If it is concluded that the disk drive is the cause, replace the drive. 7-10 C141-E293
Maintenance Manual
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... failures in the diagnostic test, the engineer will need further investigation. Then, by replacing the disk drive, try to separate the fault from the other systems. In normal operation, the disk drive itself or the host determines the processing (return or halt) following the detected failure...this level great depend on the test equipment used to separate a confirmed disk drive failure to a disk drive subassembly or to a subassembly or part of the disk drive failure reported, the disk drive can be replaced. For example, not having enough power supply reserve, a loose cable connection,...
... failures in the diagnostic test, the engineer will need further investigation. Then, by replacing the disk drive, try to separate the fault from the other systems. In normal operation, the disk drive itself or the host determines the processing (return or halt) following the detected failure...this level great depend on the test equipment used to separate a confirmed disk drive failure to a disk drive subassembly or to a subassembly or part of the disk drive failure reported, the disk drive can be replaced. For example, not having enough power supply reserve, a loose cable connection,...
Maintenance Manual
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... Procedure 7.3.1 Troubleshooting procedure This section describes the troubleshooting procedures for a disk drive failure at the user site to isolate the reported failure to the disk drive or a host system. In this level. If replacing the drive corrects the fault, return the old drive to the factory for example, abnormal sound in the DE or burnt...
... Procedure 7.3.1 Troubleshooting procedure This section describes the troubleshooting procedures for a disk drive failure at the user site to isolate the reported failure to the disk drive or a host system. In this level. If replacing the drive corrects the fault, return the old drive to the factory for example, abnormal sound in the DE or burnt...
Maintenance Manual
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... isolate the failure, if it can be 4.75 to the hardware and software manuals provided with the host receptacle. If the fault remains, the disk drive is unstable, replace the power supply section. Check the AC voltage level at the power supply section and recheck the DC voltage level at the... P12 of the power supply connector, the +5 DVC must be done, execute the system level diagnostic routine described in the host computer manual. If possible, replace the disk drive. When measured at +5 VDC power is a lot of the standard value. Refer to Sections 3.3 and 5.1.4.
... isolate the failure, if it can be 4.75 to the hardware and software manuals provided with the host receptacle. If the fault remains, the disk drive is unstable, replace the power supply section. Check the AC voltage level at the power supply section and recheck the DC voltage level at the... P12 of the power supply connector, the +5 DVC must be done, execute the system level diagnostic routine described in the host computer manual. If possible, replace the disk drive. When measured at +5 VDC power is a lot of the standard value. Refer to Sections 3.3 and 5.1.4.
Maintenance Manual
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At the factory, user environment is made by adding the voltage/temperature load using a disk drive tester or tools according to the host system. Then, replace the failed unit or parts. As this level maintenance is made and a reappearance test is performed. Device damage...and Diagnosis 7.3.3 Troubleshooting at factory When the trouble is recovered by replacing the drive at user, the failed drive is connected to the user environment. To reappearance a same trouble at field (Subsection 7.3.2), troubleshoot the replaced drive to isolate the trouble to be opened in the field. If ...
At the factory, user environment is made by adding the voltage/temperature load using a disk drive tester or tools according to the host system. Then, replace the failed unit or parts. As this level maintenance is made and a reappearance test is performed. Device damage...and Diagnosis 7.3.3 Troubleshooting at factory When the trouble is recovered by replacing the drive at user, the failed drive is connected to the user environment. To reappearance a same trouble at field (Subsection 7.3.2), troubleshoot the replaced drive to isolate the trouble to be opened in the field. If ...
Maintenance Manual
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...for actual working procedures, the specific conditions necessary for replacement or as follows. a) Disconnect the power-interface cable. Perform any static electricity from the system cabinet. Perform the human body grounding to order a disk drive for each system must not be determined. The ... after the power is completely disconnected. C141-E293 7-15 c) When storing or transporting the drive, pack it comes to check the jumper terminal, change the jumper position, or replace the device differ depend on the system cabinet structure. and (5) e.. Damage or Device damage...
...for actual working procedures, the specific conditions necessary for replacement or as follows. a) Disconnect the power-interface cable. Perform any static electricity from the system cabinet. Perform the human body grounding to order a disk drive for each system must not be determined. The ... after the power is completely disconnected. C141-E293 7-15 c) When storing or transporting the drive, pack it comes to check the jumper terminal, change the jumper position, or replace the device differ depend on the system cabinet structure. and (5) e.. Damage or Device damage...
Maintenance Manual
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... 5-163 software reset (SRST 5-26 software reset response 6-21 software reset, response to 6-7 software settings preservation 6-5 spare disk drive 7-15 specification 1-5 specification summary 1-5 spindle 4-2 spindle motor 2-2 spindle motor control 4-18 spindle motor control circuit 4-13 spindle ... test span 5-69 theory of device operation 4-1 tool 7-8 total number of drive error 5-66 track following operation 4-17 troubleshooting at factory 7-14 troubleshooting disk drive replaced in field 7-12 troubleshooting procedure 7-12 U UNLOAD IMMEDIATE 5-47 unrecoverable read error...
... 5-163 software reset (SRST 5-26 software reset response 6-21 software reset, response to 6-7 software settings preservation 6-5 spare disk drive 7-15 specification 1-5 specification summary 1-5 spindle 4-2 spindle motor 2-2 spindle motor control 4-18 spindle motor control circuit 4-13 spindle ... test span 5-69 theory of device operation 4-1 tool 7-8 total number of drive error 5-66 track following operation 4-17 troubleshooting at factory 7-14 troubleshooting disk drive replaced in field 7-12 troubleshooting procedure 7-12 U UNLOAD IMMEDIATE 5-47 unrecoverable read error...