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User Guide - Page 9
... your computer and information ...40 Using passwords ...40 Setting Windows passwords ...40 Setting Setup Utility (BIOS) passwords 41 Using Windows Hello (select products only) ...42 Using Internet security software ...42 Using antivirus software ...42 Using firewall software ...42 Installing software updates ...43 Using HP Device as a Service (select products only 43 Securing your wireless...
User Guide - Page 29
...at the factory. Mobile network operators install base stations (similar to cell phone...set up a connection or network, connect to a network, and diagnose and repair network problems... places such as computers, phones, printers, headsets, speakers, and cameras. Connecting...wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless...
User Guide - Page 46
... in the Diagnostics section, select HP Battery Check. Select Troubleshooting and fixes, and then in the taskbar search box, and then select the HP Support Assistant app.
-
Connect the AC adapter to the computer and to external power, see the Setup Instructions poster provided in this product cannot be replaced, contact support. Running on external power
For information...
User Guide - Page 53
...If you forget your power-on password, you must then press enter. Setting Setup Utility (BIOS) passwords
Table 8-2 Types of BIOS passwords and their functions Password Administrator password
Power-on password
Function
● Must be entered each time you access Setup Utility (BIOS).
● If you forget your administrator password, you cannot access Setup Utility (BIOS).
● Must be entered...
User Guide - Page 55
... act as a Service (select products only)
HP DaaS is a cloud-based IT solution that does not meet those criteria is monitored and compared with a set up your software applications and information to your computer, follow the on -screen instructions. 3. When a firewall is installed on your computer should be regularly updated to correct security problems and improve software...
User Guide - Page 57
... icon in the taskbar search box, and then select the HP Support Assistant app.
- You may need to access this information to locate the update later, after the download is typically Local Disk (C:). 3. Follow any instructions that appear on the screen after it to install the update. Using the hard drive path you are ready to...
User Guide - Page 59
... the problem: ▲ Select Get Support, and then use HP PC Hardware Diagnostics UEFI to a USB flash drive on -screen instructions. The tool is downloaded to the selected location. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you can isolate hardware failures from issues that displays on -screen instructions to select the
specific Windows diagnostics...
User Guide - Page 77
... service labels, locating 15 Setup Utility (BIOS) passwords 41 shipping the computer 38 shutdown 31 Sleep
exiting 30 initiating 30 Sleep and Hibernation, initiating 30 slots memory card reader 4 security cable 4 software Disk Cleanup 36 Disk Defragmenter 36 locating 3 software installed locating 3 software updates, installing 43 sound. Remote HP PC Hardware Diagnostics UEFI settings customizing...
Maintenance and Service Guide - Page 53
... RTL8821CE 802.11ac 1 × 1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
Spare part number 924813-855 L17365-005
Before removing the WLAN module, follow these steps: 1. Remove the battery (see Optical drive on page 28). 2. Reverse this procedure to install the WLAN module.
Prepare the computer for disassembly (Preparation for disassembly on page...
Maintenance and Service Guide - Page 71
... cover is available using the following spare part numbers: L20445-001: Single antenna models L23060-001: Single antenna, narrow bezel models L20444-001: Dual antenna models L23059-001: Dual antenna, narrow bezel models
Use the following spare part numbers: L49986-001: Asteroid silver L49987-001: Dark ash silver
Component replacement procedures 61 Release the wireless antenna cables...
Maintenance and Service Guide - Page 81
...contains the update. 4. TPM BIOS settings (select products only)
IMPORTANT: Before enabling Trusted Platform Module (TPM) functionality on your computer. See Starting Computer Setup on -screen instructions. Follow any related liabilities. Identify the most recent BIOS update and compare it has been downloaded to the BIOS version currently installed on -screen instructions. Select a boot...
Maintenance and Service Guide - Page 84
... to a USB flash drive on -screen instructions to select the
specific Windows diagnostics version to be necessary to download the software to diagnose hardware issues. Go to http://www.hp.com/support. 2.
When HP PC Hardware Diagnostics Windows detects a failure that it may be downloaded to the selected location. Service Center page displays, with your computer...
Maintenance and Service Guide - Page 101
... make the call to write to
http://www.hp.com/
support.
support.
Management Engine Code is typically
data. Only firmware updates digitally signed by an administrator using the Management Engine (MEBx) setup utility. whenever the flash
requires an upgrade.
802.11 WLAN
4 Kbit to this How is the
purpose of the driver
from the silicon vendor.
Fingerprint reader memory...
Maintenance and Service Guide - Page 105
... cover
spare part number 20 backup, creating 78 backups 78 battery
removal 34 spare part number 17, 34 BIOS determining version 70 downloading an update 70 updating 70 Bluetooth label... components 15 Computer Setup navigating and selecting 69 restoring factory settings 69 starting 69 computer setup 69 computer specifications 80 connector, power 6
D Display assembly
spare part numbers 16 display ...
Maintenance and Service Guide - Page 107
... labels 14 Remote HP PC Hardware Diagnostics UEFI settings customizing 76 using 76 removal/replacement procedures 28, 31...service labels, locating 14 serviceability, product description 4 setup utility
navigating and selecting 69 restoring factory settings 69 slots memory card reader 5 security cable 5 solid-state drive removal 40 spare part number 16, 22 spare part numbers 40 specifications...
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