HP Chromebook 14 G4 Support and Manuals
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Popular HP Chromebook 14 G4 Manual Pages
User Guide - Page 22
... support telephone numbers. ● Locate HP service center locations.
Safety & Comfort Guide Go to information, and more, use this computer. In some countries/regions, HP may request a printed copy from http://www.hp.com/go to http://welcome.hp.com/country/us /en/ wwcontact_us.html. Resource
Contents
Setup Instructions
● Overview of how-to information and troubleshooting...
Maintenance and Service Guide - Page 1
HP Chromebook (model numbers 14-ak000 through 14-ak099) HP Chromebook 14 G4
Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
Maintenance and Service Guide - Page 7
... Support for 4 GB memory) Supports 16- and 32-GB embedded MultiMedia Controller (eMMC) HP TrueVision HD slim webcam, 1280×720 by 30 frames per second; 1 Product description
Category Product Name Processor Chipset Graphics Panel
Memory
Storage Audio and video
Wireless External media cards Ports
Description HP Chromebook (model numbers 14-ak000 through 14-ak099) HP Chromebook 14 G4...
Maintenance and Service Guide - Page 8
... devices
Power requirements
Operating system Serviceability
Description USB 2.0 ports (2) Full-sized, textured, island-style, Google keyboard (black) for use only on HP Chromebook 14 G4 Full-sized, textured, island-style, Google keyboard (white) for use only on HP Chromebook 14 Touchpad requirements: Multitouch gestures enabled Taps enabled as default Battery Support for a 3-cell, 37-WHr battery...
Maintenance and Service Guide - Page 16
...
10 Chapter 3 Illustrated parts catalog For complete and current information on -screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your country or region, and then follow the on supported parts for details. 3 Illustrated parts catalog
NOTE: HP continually improves and changes...
Maintenance and Service Guide - Page 17
... spare part
information, see Display assembly subcomponents on page 14.
(2)
TouchPad (includes gasket)
For use in HP Chromebook 14 G4 models
830874-001
For use in silver HP Chromebook models
830874-001
For use in blue HP Chromebook models
835047-001
For use in purple HP Chromebook models
835048-001
(3)
Touchpad cable
830870-001
(4)
Keyboard/top cover (includes keyboard cable):
HP...
Maintenance and Service Guide - Page 29
...
NOTE: The keyboard/top cover spare part kit includes the keyboard cable. Description
Spare part number
Description
Spare part number
Keyboard/top cover in silver finish for use only on HP Chromebook 14 G4 models:
For use in Belgium
834913-A41
For use in Latin America
834913-161
For use in Canada
834913-DB1
For use in the Netherlands
834913-...
Maintenance and Service Guide - Page 33
... the computer.
3. If you are unsure whether the computer is attached to the keyboard/top cover.
4. TouchPad
Description TouchPad for use in HP Chromebook 14 G4 models (includes gasket) TouchPad for use in silver HP Chromebook models (includes gasket) TouchPad for use in blue HP Chromebook models (includes gasket) TouchPad for use in Hibernation, turn the computer on page 23).
Remove...
Maintenance and Service Guide - Page 42
...36 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts If it is available using the following spare part numbers: ● 834907-001-For use on HP Chromebook 14 G4 models ● 830865-001-For use on silver HP Chromebook models ● 830866-001-For use on blue HP Chromebook models ● 830867-001-For use on purple HP Chromebook models
6. NOTE: When lifting...
Maintenance and Service Guide - Page 43
... display panel. CAUTION: Before turning the display panel upside down, make sure the work surface is available using spare part number 834912-001 for use on HP Chromebook 14 G4 models or 830877-001 for use on HP Chromebook models.
7. Component replacement procedures 37 b. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.
The webcam/microphone module is...
Maintenance and Service Guide - Page 45
... display hinges
b. The display hinges are included in the Display Hinge Kit, spare part number 834909-001 for use on purple HP Chromebook models with HD displays ● 841536-001-For use on HP Chromebook 14 G4 models or 830872-001 on blue HP Chromebook models with FHD displays
Component replacement procedures 39 b. Remove the display panel cable (3). Remove the display hinges (4). c. If...
Maintenance and Service Guide - Page 46
... 834904-001 for HP Chromebook 14 G4 models and 830858-001 for Authorized Service Provider parts
Remove the antenna cable (3). The antenna cable is necessary to remove the transceivers from the retention clips (2) and channel built into the side of the display enclosure (1). Release the cable from the top of the display enclosure. b. Peel to replace the antenna...
Maintenance and Service Guide - Page 47
Component replacement procedures 41 ● 834905-001-For use on HP Chromebook 14 G4 models ● 830859-001-For use on silver HP Chromebook models ● 830860-001-For use on blue HP Chromebook models ● 830861-001-For use on purple HP Chromebook models Reverse this procedure to reassemble and install the display assembly.
Maintenance and Service Guide - Page 51
....
3.
Component replacement procedures 45 Remove the battery (see Keyboard/top cover on... page 23).
5. Release the ZIF connector (2) to which the display panel cable is attached, and then disconnect the display panel cable from the system board.
3. System board
Description
Spare part...
System board for use in HP Chromebook 14 G4 models (includes alcohol pad, thermal ...
Maintenance and Service Guide - Page 68
... 4
model name 1
N nonvolatile memory 52
O operating system, product
description 2
P packaging guidelines 21 plastic parts, service
considerations 18 ports
HDMI 4 product description 1 USB 5 USB 3.0 charging (powered) 4 power button, identifying 7 power connector cable removal 29 spare part number 29 power connector cable, spare part number 13, 29 power connector, identifying 5 power cord set...
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