User Guide
Page 5
... Expander Card ...75 HP 12G SAS Expander Card ports ...76 HP Flexible Smart Array Controller ...80 HP Smart Storage Battery ...81 High performance fan option ...82 Rear serial port option ...84 HP Trusted Platform Module option ...85 Installing the Trusted Platform Module board 86 Retaining the recovery key/password 88 Enabling the Trusted Platform Module 88 6 Cabling ...89 Eight-bay SFF front drive cage cabling ...89 Universal media bay cabling ...94 150W PCIe power cable option ...96 7 Software and configuration utilities ...97 Server mode ...97...
... Expander Card ...75 HP 12G SAS Expander Card ports ...76 HP Flexible Smart Array Controller ...80 HP Smart Storage Battery ...81 High performance fan option ...82 Rear serial port option ...84 HP Trusted Platform Module option ...85 Installing the Trusted Platform Module board 86 Retaining the recovery key/password 88 Enabling the Trusted Platform Module 88 6 Cabling ...89 Eight-bay SFF front drive cage cabling ...89 Universal media bay cabling ...94 150W PCIe power cable option ...96 7 Software and configuration utilities ...97 Server mode ...97...
User Guide
Page 6
... and features ...106 HP Smart Storage Administrator ...106 ROMPaq utility ...106 Automatic Server Recovery ...107 USB support ...107 External USB functionality 107 Redundant ROM support ...107 Safety and security benefits 107 Keeping the system current ...108 Drivers ...108 Software and firmware ...108 Version control ...108 HP operating systems and virtualization software support for ProLiant servers 109 HP Technology Service Portfolio ...109 Change control and proactive notification 109 8 Troubleshooting ...110 Troubleshooting resources ...110 9 Battery replacement ...111 10 Regulatory...
... and features ...106 HP Smart Storage Administrator ...106 ROMPaq utility ...106 Automatic Server Recovery ...107 USB support ...107 External USB functionality 107 Redundant ROM support ...107 Safety and security benefits 107 Keeping the system current ...108 Drivers ...108 Software and firmware ...108 Version control ...108 HP operating systems and virtualization software support for ProLiant servers 109 HP Technology Service Portfolio ...109 Change control and proactive notification 109 8 Troubleshooting ...110 Troubleshooting resources ...110 9 Battery replacement ...111 10 Regulatory...
User Guide
Page 14
... power supply is installed and that power supply is in the socket. ● Processor X is in a pre-failure condition. The server has detected a hardware critical temperature level. One fan has failed or has been removed. The PCI riser cage is not available. 6 Chapter 2 Component identification Amber Flashing green Green Amber Status One or more DIMMs have failed or been removed. Systems Insight Display LED and color Processor...
... power supply is installed and that power supply is in the socket. ● Processor X is in a pre-failure condition. The server has detected a hardware critical temperature level. One fan has failed or has been removed. The PCI riser cage is not available. 6 Chapter 2 Component identification Amber Flashing green Green Amber Status One or more DIMMs have failed or been removed. Systems Insight Display LED and color Processor...
User Guide
Page 19
... processor (processor 2) PCI riser connector System battery TPM connector Optional serial port connector System maintenance switch System maintenance switch Item S1 Default Off S2 Off S3 Off S4 Off S5 Off S6 Off S7 - S11 - S12 - On = Set default boot mode to properly configure the server or data loss could occur. On = Power-on . Be sure to legacy. Do not use the B140i controller when the server is disabled. S8 - S10 - CAUTION: Clearing CMOS and/or NVRAM deletes configuration...
... processor (processor 2) PCI riser connector System battery TPM connector Optional serial port connector System maintenance switch System maintenance switch Item S1 Default Off S2 Off S3 Off S4 Off S5 Off S6 Off S7 - S11 - S12 - On = Set default boot mode to properly configure the server or data loss could occur. On = Power-on . Be sure to legacy. Do not use the B140i controller when the server is disabled. S8 - S10 - CAUTION: Clearing CMOS and/or NVRAM deletes configuration...
User Guide
Page 48
rank RDIMMs. This support enables you to install more information about product features, specifications, options, configurations, and compatibility, go to the product QuickSpecs on the HP website http://www.hp.com/go/qs. The server supports the following DIMM speeds: ● Single- Populated DIMM speed (MT/s) DIMM type RDIMM RDIMM LRDIMM DIMM rank Single-rank (8 GB) Dual-rank (16 GB) Quad-rank (32 GB) 1 DIMM...
rank RDIMMs. This support enables you to install more information about product features, specifications, options, configurations, and compatibility, go to the product QuickSpecs on the HP website http://www.hp.com/go/qs. The server supports the following DIMM speeds: ● Single- Populated DIMM speed (MT/s) DIMM type RDIMM RDIMM LRDIMM DIMM rank Single-rank (8 GB) Dual-rank (16 GB) Quad-rank (32 GB) 1 DIMM...
User Guide
Page 107
... system monitoring provided by the operating system. The data that server management tools can be downloaded from third-party error event log activities, such as the UEFI BIOS settings. For more information about Active Health System users' operations, finances, customers, employees, partners, or data center, such as IP addresses, host names, user names, and passwords. HP Active Health System does not parse or change operating system...
... system monitoring provided by the operating system. The data that server management tools can be downloaded from third-party error event log activities, such as the UEFI BIOS settings. For more information about Active Health System users' operations, finances, customers, employees, partners, or data center, such as IP addresses, host names, user names, and passwords. HP Active Health System does not parse or change operating system...
User Guide
Page 111
... 103 To download HP SUM, go to install and update firmware, drivers, and systems software on the HP website http://www.hp.com/go /hpsum/documentation. SPP can be updated automatically with major server releases. Scan the QR code located at the bottom of configuration activities, including: ● Configuring system devices and installed options ● Enabling and disabling system features ● Displaying system information ● Selecting the primary boot controller ● Configuring memory options ● Selecting...
... 103 To download HP SUM, go to install and update firmware, drivers, and systems software on the HP website http://www.hp.com/go /hpsum/documentation. SPP can be updated automatically with major server releases. Scan the QR code located at the bottom of configuration activities, including: ● Configuring system devices and installed options ● Enabling and disabling system features ● Displaying system information ● Selecting the primary boot controller ● Configuring memory options ● Selecting...
User Guide
Page 114
... Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options > Advanced System ROM Options > Serial Number, and then press the Enter key. 3. HP SSA exists in only one format. For more information about HP SSA, go /hpssa. To upgrade the firmware, insert a ROMPaq USB Key into an available USB port and boot the system. Re-entering the server serial number and product ID After you replace the system board, you to the HP website http://www.hp.com/support/restfulinterface/docs. Enter...
... Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options > Advanced System ROM Options > Serial Number, and then press the Enter key. 3. HP SSA exists in only one format. For more information about HP SSA, go /hpssa. To upgrade the firmware, insert a ROMPaq USB Key into an available USB port and boot the system. Re-entering the server serial number and product ID After you replace the system board, you to the HP website http://www.hp.com/support/restfulinterface/docs. Enter...
User Guide
Page 116
... HP Systems Insight Manager User Guide, the HP Version Control Agent User Guide, and the HP Version Control Repository User Guide on all OS installation media. For system software and firmware updates, use Intelligent Provisioning (see Intelligent Provisioning on page 103) from the HP Service Pack for ProLiant download page http://www.hp.com/go/spp. ● Download individual drivers, firmware, or other option drivers, ROM images, and value-add software can view the SPP contents or configure VCRM to install an OS, drivers...
... HP Systems Insight Manager User Guide, the HP Version Control Agent User Guide, and the HP Version Control Repository User Guide on all OS installation media. For system software and firmware updates, use Intelligent Provisioning (see Intelligent Provisioning on page 103) from the HP Service Pack for ProLiant download page http://www.hp.com/go/spp. ● Download individual drivers, firmware, or other option drivers, ROM images, and value-add software can view the SPP contents or configure VCRM to install an OS, drivers...
User Guide
Page 127
...-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html. If the problem cannot be recorded or monitored. ● If you have available an Active Health System log for HP BladeSystem products only) For more information, go to the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on boards or hardware ● Third-party hardware or software ● Operating system type and revision level...
...-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html. If the problem cannot be recorded or monitored. ● If you have available an Active Health System log for HP BladeSystem products only) For more information, go to the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on boards or hardware ● Third-party hardware or software ● Operating system type and revision level...
User Guide
Page 132
... hot plug power supply 117, 118 hot plug power supply option 51 hot-plug fans 14, 19, 21 hot-plug SAS hard drive options 46 HP 12G SAS Expander Card 75 ports 76 HP Flexible Smart Array controller 80 HP Insight Diagnostics 101 HP Insight Remote Support software 109 HP RESTful API support 99 HP Service Pack for ProLiant 97, 103 HP Smart Storage Administrator 106 HP Smart storage battery 81 HP Smart Update Manager overview 97, 103 HP SmartMemory 40 HP technical support 109, 119 HP UEFI System Utilities...
... hot plug power supply 117, 118 hot plug power supply option 51 hot-plug fans 14, 19, 21 hot-plug SAS hard drive options 46 HP 12G SAS Expander Card 75 ports 76 HP Flexible Smart Array controller 80 HP Insight Diagnostics 101 HP Insight Remote Support software 109 HP RESTful API support 99 HP Service Pack for ProLiant 97, 103 HP Smart Storage Administrator 106 HP Smart storage battery 81 HP Smart Update Manager overview 97, 103 HP SmartMemory 40 HP technical support 109, 119 HP UEFI System Utilities...
User Guide
Page 133
...Setup Utility) 97 re-entering server serial number, product ID 106 rear panel components 7 rear panel LEDs 8 rear panel, accessing 19 rear serial port option 84 redundant ROM 107 registering the server 33 regulatory information 113 removing a hot-plug SAS hard drive 48 removing the access panel 18 RESTful API support for UEFI 105 restoring and customizing configuration settings 104 retaining the recovery key/ password 88 ROM redundancy 107 ROMPaq Utility 97 ROMPaq utility 106, 107 S safety considerations 29, 107 SAS and SATA device numbers 13 scripted installation 102 Secure Boot configuration...
...Setup Utility) 97 re-entering server serial number, product ID 106 rear panel components 7 rear panel LEDs 8 rear panel, accessing 19 rear serial port option 84 redundant ROM 107 registering the server 33 regulatory information 113 removing a hot-plug SAS hard drive 48 removing the access panel 18 RESTful API support for UEFI 105 restoring and customizing configuration settings 104 retaining the recovery key/ password 88 ROM redundancy 107 ROMPaq Utility 97 ROMPaq utility 106, 107 S safety considerations 29, 107 SAS and SATA device numbers 13 scripted installation 102 Secure Boot configuration...
Setup overview
Page 9
... configuration ROM default settings, press F9 when prompted from the start up and select boot options 1. For more information about this installation method, see the HP website. Remote deployment installation-To deploy an operating system remotely, use one of Intelligent Provisioning. e. Connect the Ethernet cable between the network connector on the DVD. Use the installation instructions provided on the server and a network jack. Software and firmware must have a supported operating system. To install an operating system on the server, use Insight Control...
... configuration ROM default settings, press F9 when prompted from the start up and select boot options 1. For more information about this installation method, see the HP website. Remote deployment installation-To deploy an operating system remotely, use one of Intelligent Provisioning. e. Connect the Ethernet cable between the network connector on the DVD. Use the installation instructions provided on the server and a network jack. Software and firmware must have a supported operating system. To install an operating system on the server, use Insight Control...
DL380Z Gen9 Virtual Workstation Maintenance and Service Guide
Page 4
... 82 Rear panel components...83 Rear panel LEDs ...84 Non-hot-plug PCI riser board slot definitions 84 System board components ...85 System maintenance switch...86 NMI functionality...87 DIMM slot locations ...87 SAS and SATA device numbers...88 Hot-plug drive LED definitions...90 Hot-plug fans ...91 Specifications ...93 Environmental specifications ...93 Mechanical specifications ...93 Power supply specifications ...94 HP 500W Flex Slot Platinum Hot-plug Power Supply 95 HP 800W Flex Slot Platinum Hot-plug Power Supply 95 HP 1400W Flex Slot Platinum Plus Hot-plug Power Supply 96...
... 82 Rear panel components...83 Rear panel LEDs ...84 Non-hot-plug PCI riser board slot definitions 84 System board components ...85 System maintenance switch...86 NMI functionality...87 DIMM slot locations ...87 SAS and SATA device numbers...88 Hot-plug drive LED definitions...90 Hot-plug fans ...91 Specifications ...93 Environmental specifications ...93 Mechanical specifications ...93 Power supply specifications ...94 HP 500W Flex Slot Platinum Hot-plug Power Supply 95 HP 800W Flex Slot Platinum Hot-plug Power Supply 95 HP 1400W Flex Slot Platinum Plus Hot-plug Power Supply 96...
DL380Z Gen9 Virtual Workstation Maintenance and Service Guide
Page 54
... the memory configuration and processor model, the memory speed may run at 1600MHz, 1866MHz, or 2133MHz. Depending on the processor heatsink for a description of different speeds or cache sizes. Update the system ROM. Power down the server (on page 30). 5. Remove the access panel ("Access panel" on page 25). 3. CAUTION: To prevent possible server overheating, always populate each of personal injury from hot surfaces, allow the drives and the internal system...
... the memory configuration and processor model, the memory speed may run at 1600MHz, 1866MHz, or 2133MHz. Depending on the processor heatsink for a description of different speeds or cache sizes. Update the system ROM. Power down the server (on page 30). 5. Remove the access panel ("Access panel" on page 25). 3. CAUTION: To prevent possible server overheating, always populate each of personal injury from hot surfaces, allow the drives and the internal system...
DL380Z Gen9 Virtual Workstation Maintenance and Service Guide
Page 69
Cabling 69 Connect the SATA optical drive cable to the front optical disk drive connector. 150W PCIe power cable option CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI expansion cage.
Cabling 69 Connect the SATA optical drive cable to the front optical disk drive connector. 150W PCIe power cable option CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI expansion cage.
DL380Z Gen9 Virtual Workstation Maintenance and Service Guide
Page 72
....uefi.org/specifications) Embedded Diagnostics option The system BIOS in all HP Gen9 servers includes an Embedded UEFI Shell in the UEFI BIOS by qualified service personnel. This value should only be modified by adding/removing their own certificates. A REST client uses HTTPS operations to access UEFI System Utilities. 2. During the server startup sequence, press the F9 key to configure supported server settings, such as UEFI BIOS settings. Enter the serial number and press the Enter key. 6. For...
....uefi.org/specifications) Embedded Diagnostics option The system BIOS in all HP Gen9 servers includes an Embedded UEFI Shell in the UEFI BIOS by qualified service personnel. This value should only be modified by adding/removing their own certificates. A REST client uses HTTPS operations to access UEFI System Utilities. 2. During the server startup sequence, press the F9 key to configure supported server settings, such as UEFI BIOS settings. Enter the serial number and press the Enter key. 6. For...
DL380Z Gen9 Virtual Workstation Maintenance and Service Guide
Page 82
... one power supply is installed and that power supply is in standby, or no cap is in a pre-failure condition. All other LEDs Status Off = AMP modes disabled Solid green = AMP mode enabled Solid amber = Failover Flashing amber = Invalid configuration Off = System is not seated properly. Green One fan has failed or has been removed. Green One or more of illuminated Systems Insight Display LEDs, the system power LED...
... one power supply is installed and that power supply is in standby, or no cap is in a pre-failure condition. All other LEDs Status Off = AMP modes disabled Solid green = AMP mode enabled Solid amber = Failover Flashing amber = Invalid configuration Off = System is not seated properly. Green One fan has failed or has been removed. Green One or more of illuminated Systems Insight Display LEDs, the system power LED...
DL380Z Gen9 Virtual Workstation Maintenance and Service Guide
Page 86
...detect connector Optical/SATA port 5 SATA port 4 Front power/USB 3.0 connector Drive backplane power connector HP Smart Storage Battery connector Optional Location Discovery Services connector Micro SD card slot Dual internal USB 3.0 connector Smart Array/HBA connector Secondary processor (processor 2) PCI riser connector System battery TPM connector Optional serial port connector System maintenance switch System maintenance switch Position S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 Default Off Off Off Off Off Off Off - - - - - Off = Set default boot mode to legacy. Be sure to on password is...
...detect connector Optical/SATA port 5 SATA port 4 Front power/USB 3.0 connector Drive backplane power connector HP Smart Storage Battery connector Optional Location Discovery Services connector Micro SD card slot Dual internal USB 3.0 connector Smart Array/HBA connector Secondary processor (processor 2) PCI riser connector System battery TPM connector Optional serial port connector System maintenance switch System maintenance switch Position S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 Default Off Off Off Off Off Off Off - - - - - Off = Set default boot mode to legacy. Be sure to on password is...
DL380Z Gen9 Virtual Workstation Maintenance and Service Guide
Page 101
... O optical drive 39, 95 P part numbers 16 PCI expansion slots 102 PCIe riser blank 33 PCIe riser board 36 PCIe riser cage 34, 35 power supply blank 38 power supply LEDs 102 power supply specifications 113, 114 powering down 26 preparation procedures 26 problem diagnosis 94 R rear panel components 101 rear panel LEDs 102 rear panel, accessing 28 removal and replacement procedures 26 removing server from rack 27 S safety considerations 30 SAS and SATA device numbers 106 serial number 90 spare part numbers 16, 19 specifications 111 specifications...
... O optical drive 39, 95 P part numbers 16 PCI expansion slots 102 PCIe riser blank 33 PCIe riser board 36 PCIe riser cage 34, 35 power supply blank 38 power supply LEDs 102 power supply specifications 113, 114 powering down 26 preparation procedures 26 problem diagnosis 94 R rear panel components 101 rear panel LEDs 102 rear panel, accessing 28 removal and replacement procedures 26 removing server from rack 27 S safety considerations 30 SAS and SATA device numbers 106 serial number 90 spare part numbers 16, 19 specifications 111 specifications...