User Guide
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... only 2 Restoring monitor brightness to factory default (select products only 3 Getting information ...3 2 Getting to know your computer...5 Locating hardware ...5 Locating software...5 Setting up your computer...5 Identifying USB ports...6 Shutting down (turning off) the computer...8 3 Connecting to a network ...9 Connecting to a wireless network ...9 Using the wireless controls ...9 Airplane mode key...9 Operating system controls ...9 Connecting to a WLAN ...10 Using HP Mobile Broadband (select products only 10 Using GPS (select products only)...11 Using Bluetooth wireless devices (select...
... only 2 Restoring monitor brightness to factory default (select products only 3 Getting information ...3 2 Getting to know your computer...5 Locating hardware ...5 Locating software...5 Setting up your computer...5 Identifying USB ports...6 Shutting down (turning off) the computer...8 3 Connecting to a network ...9 Connecting to a wireless network ...9 Using the wireless controls ...9 Airplane mode key...9 Operating system controls ...9 Connecting to a WLAN ...10 Using HP Mobile Broadband (select products only 10 Using GPS (select products only)...11 Using Bluetooth wireless devices (select...
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Connecting video devices using an HDMI cable (select products only 17 Connecting a high-definition TV or monitor using HDMI 17 Setting up HDMI audio ...18 Turn on HDMI audio ...18 Return audio to computer speakers...18 Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only 19 Discovering and connecting to Miracast-compatible wireless displays (select products only 20 Using data transfer ...20 Connecting devices to a USB Type-C port (select products only 20 5 Navigating the screen ...21 Using touch gestures (select products only)...21 Using the...
Connecting video devices using an HDMI cable (select products only 17 Connecting a high-definition TV or monitor using HDMI 17 Setting up HDMI audio ...18 Turn on HDMI audio ...18 Return audio to computer speakers...18 Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only 19 Discovering and connecting to Miracast-compatible wireless displays (select products only 20 Using data transfer ...20 Connecting devices to a USB Type-C port (select products only 20 5 Navigating the screen ...21 Using touch gestures (select products only)...21 Using the...
User Guide
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... Windows password information Select the Start button, select All apps, and then select the Get Help app. ● Find links to driver updates ● Read frequently asked questions ● Troubleshoot the most common computer hardware and software issues See Troubleshooting on page 31. ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for computer users. Select Factory Reset. Getting information To locate...
... Windows password information Select the Start button, select All apps, and then select the Get Help app. ● Find links to driver updates ● Read frequently asked questions ● Troubleshoot the most common computer hardware and software issues See Troubleshooting on page 31. ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for computer users. Select Factory Reset. Getting information To locate...
User Guide
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... the computer is on or in Sleep mode. USB Type-C SuperSpeed port and DisplayPort connector Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices (such as a smartphone) when the computer is on or in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. Connects a display device that has a USB Type-C connector, providing display output. USB Type-C SuperSpeed Plus port Connects a USB device, provides data transfer, and (for select...
... the computer is on or in Sleep mode. USB Type-C SuperSpeed port and DisplayPort connector Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices (such as a smartphone) when the computer is on or in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. Connects a display device that has a USB Type-C connector, providing display output. USB Type-C SuperSpeed Plus port Connects a USB device, provides data transfer, and (for select...
User Guide
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... repair network problems. To use operating system controls: On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. - Operating system controls The Network and Sharing Center allows you get connected to that world. Connecting to a network 9 3 Connecting to a network Your computer can control the wireless devices in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. The wireless light indicates the overall power...
... repair network problems. To use operating system controls: On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. - Operating system controls The Network and Sharing Center allows you get connected to that world. Connecting to a network 9 3 Connecting to a network Your computer can control the wireless devices in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. The wireless light indicates the overall power...
User Guide
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... are listed, you must first set up internet access. On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - Under the Advanced network settings section, select Network and Sharing Center. 3. Follow the on-screen instructions to activate mobile broadband service. You might need for Wi-Fi hotspots. The ISP will help set up the modem, install a network cable to connect your computer, inside the battery bay...
... are listed, you must first set up internet access. On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - Under the Advanced network settings section, select Network and Sharing Center. 3. Follow the on-screen instructions to activate mobile broadband service. You might need for Wi-Fi hotspots. The ISP will help set up the modem, install a network cable to connect your computer, inside the battery bay...
User Guide
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.... ● Computers (desktop, notebook) ● Phones (cellular, cordless, smartphone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse ● External keyboard Connecting Bluetooth devices Before you can use of a subscriber identity module (SIM) card. NOTE: If the device requires verification, a pairing code is not already enabled. 3. For information about you must establish a Bluetooth connection. 1. Select Add Bluetooth or other devices settings. 2. Select Network & Internet settings. 3. Some devices might be sure that...
.... ● Computers (desktop, notebook) ● Phones (cellular, cordless, smartphone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse ● External keyboard Connecting Bluetooth devices Before you can use of a subscriber identity module (SIM) card. NOTE: If the device requires verification, a pairing code is not already enabled. 3. For information about you must establish a Bluetooth connection. 1. Select Add Bluetooth or other devices settings. 2. Select Network & Internet settings. 3. Some devices might be sure that...
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... the screen image on the external device only. Press the Windows key + p to cycle through one end of the external device, as follows. Select the Start button, select Settings, and then select System. Connecting a DisplayPort device using a USB Type-C cable (select products only) 15 Connecting a DisplayPort device using a USB Type-C cable (select products only) To see video or high-resolution display output on an external DisplayPort device, connect the DisplayPort device according to your product. Each time you need a USB Type-C cable, purchased...
... the screen image on the external device only. Press the Windows key + p to cycle through one end of the external device, as follows. Select the Start button, select Settings, and then select System. Connecting a DisplayPort device using a USB Type-C cable (select products only) 15 Connecting a DisplayPort device using a USB Type-C cable (select products only) To see video or high-resolution display output on an external DisplayPort device, connect the DisplayPort device according to your product. Each time you need a USB Type-C cable, purchased...
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... connect a VGA video device to your computer, you need a USB Type-C cable, purchased separately. 1. Select the Start button, select Settings, and then select System. Press the Windows key + p to cycle through one end of the cable to the external Thunderbolt device. 3. Connecting video devices by using a USB Type-C cable (select products only) To see the computer screen image on an external Thunderbolt™ device, connect the Thunderbolt device according to the instructions. Connect the other end of the USB Type-C cable to the USB Type-C Thunderbolt port...
... connect a VGA video device to your computer, you need a USB Type-C cable, purchased separately. 1. Select the Start button, select Settings, and then select System. Press the Windows key + p to cycle through one end of the cable to the external Thunderbolt device. 3. Connecting video devices by using a USB Type-C cable (select products only) To see the computer screen image on an external Thunderbolt™ device, connect the Thunderbolt device according to the instructions. Connect the other end of the USB Type-C cable to the USB Type-C Thunderbolt port...
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... icon in the taskbar, type control panel in this section. NOTE: Depending on the function keys at the top of the combination. To use a hot key, briefly press the fn key, and then briefly press the second key of the keyboard illustrate the assigned function for each key. 5 Navigating the screen You can customize the touch gestures by changing settings, button configurations, click speed, and pointer options.
... icon in the taskbar, type control panel in this section. NOTE: Depending on the function keys at the top of the combination. To use a hot key, briefly press the fn key, and then briefly press the second key of the keyboard illustrate the assigned function for each key. 5 Navigating the screen You can customize the touch gestures by changing settings, button configurations, click speed, and pointer options.
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.... Starts, pauses, or resumes playback of a DVD or a Blu-ray Disc (BD). Decreases speaker volume incrementally while you hold down the key. Stops audio or video playback of a DVD or a BD. Mutes or restores speaker sound. NOTE: The airplane mode key is possible. 22 Chapter 5 Navigating the screen Switches the screen image between display devices connected to get help in Windows" webpage. Turns the wireless feature on or off this key alternates the screen image from...
.... Starts, pauses, or resumes playback of a DVD or a Blu-ray Disc (BD). Decreases speaker volume incrementally while you hold down the key. Stops audio or video playback of a DVD or a BD. Mutes or restores speaker sound. NOTE: The airplane mode key is possible. 22 Chapter 5 Navigating the screen Switches the screen image between display devices connected to get help in Windows" webpage. Turns the wireless feature on or off this key alternates the screen image from...
User Guide
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... select Windows Update settings. 24 Chapter 6 Maintaining your operating system, you can resolve issues and bring new features and options to update drivers only. 1. The Software and Drivers window opens, and Windows checks for these drives. Select Start, and then select Microsoft Store. 2. Updating programs and drivers HP recommends that the drive in a primary hard drive bay, the secondary hard drive bay (select products only), or both programs and drivers. 1. Depending on the computer changes...
... select Windows Update settings. 24 Chapter 6 Maintaining your operating system, you can resolve issues and bring new features and options to update drivers only. 1. The Software and Drivers window opens, and Windows checks for these drives. Select Start, and then select Microsoft Store. 2. Updating programs and drivers HP recommends that the drive in a primary hard drive bay, the secondary hard drive bay (select products only), or both programs and drivers. 1. Depending on the computer changes...
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... operating system, programs, and drivers. Software troubleshooting If you have a dial-up a new connection or network to the internet but there is internal, try these methods: Possible solution ● Turn the computer off completely, and then turn it on -screen instructions. See "Microsoft System Restore" in this table. ● Reinstall the software program or hardware driver. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network...
... operating system, programs, and drivers. Software troubleshooting If you have a dial-up a new connection or network to the internet but there is internal, try these methods: Possible solution ● Turn the computer off completely, and then turn it on -screen instructions. See "Microsoft System Restore" in this table. ● Reinstall the software program or hardware driver. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network...
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... Advanced tab under Performance, select Settings. To update a driver, select Update Driver, and then follow the on -screen instructions. - or - Microsoft System Restore If you have installed on your problem. 1. From the General tab, select Selective startup. 3. From the Visual Effects tab, select Adjust for example, DVD/CD-ROM drives). 3. Select the arrow to expand the list of the type of device you want to prevent from...
... Advanced tab under Performance, select Settings. To update a driver, select Update Driver, and then follow the on -screen instructions. - or - Microsoft System Restore If you have installed on your problem. 1. From the General tab, select Selective startup. 3. From the Visual Effects tab, select Adjust for example, DVD/CD-ROM drives). 3. Select the arrow to expand the list of the type of device you want to prevent from...
User Guide
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... 24-digit failure ID to copy your failure code and send it . Select the Search icon in the taskbar, type support in the taskbar. 38 Chapter 9 Using HP PC Hardware Diagnostics 9 Using HP PC Hardware Diagnostics You can use the HP PC Hardware Diagnostics utility to support. or - For interactive tests, such as keyboard, mouse, or audio and video palette, you must download and install it to determine whether your computer, first you can log the case. - Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is running properly.
... 24-digit failure ID to copy your failure code and send it . Select the Search icon in the taskbar, type support in the taskbar. 38 Chapter 9 Using HP PC Hardware Diagnostics 9 Using HP PC Hardware Diagnostics You can use the HP PC Hardware Diagnostics utility to support. or - For interactive tests, such as keyboard, mouse, or audio and video palette, you must download and install it to determine whether your computer, first you can log the case. - Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is running properly.
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...; Set the location for running diagnostics unattended. This feature provides access to run previously. To customize Remote HP PC Hardware Diagnostics UEFI settings, follow the on-screen instructions to select and download the Remote UEFI version for use for uploads. ● Display status information about Remote HP PC Hardware Diagnostics UEFI, go to download the software by product name or number. Select Download Remote Diagnostics, and then select Run. NOTE: For some products, you can download to your operating system. 3. Select Software and Drivers...
...; Set the location for running diagnostics unattended. This feature provides access to run previously. To customize Remote HP PC Hardware Diagnostics UEFI settings, follow the on-screen instructions to select and download the Remote UEFI version for use for uploads. ● Display status information about Remote HP PC Hardware Diagnostics UEFI, go to download the software by product name or number. Select Download Remote Diagnostics, and then select Run. NOTE: For some products, you can download to your operating system. 3. Select Software and Drivers...
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... . Restoring and recovering your machine to a working state faster. You can do this task either using Windows Backup locally with a detachable keyboard, connect the tablet to the keyboard base before you obtain and use the HP Cloud Recovery Download Tool to create HP Recovery media on a tablet, the tablet battery must be at least 70% charged before beginning any recovery process. Go to http://www.hp.com/support, select...
... . Restoring and recovering your machine to a working state faster. You can do this task either using Windows Backup locally with a detachable keyboard, connect the tablet to the keyboard base before you obtain and use the HP Cloud Recovery Download Tool to create HP Recovery media on a tablet, the tablet battery must be at least 70% charged before beginning any recovery process. Go to http://www.hp.com/support, select...
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... support is then, to upgrade any problems setting up your system and turning it on the back of repair, because many times HP can send the part directly to upgrade your home or business in a few days. (This option might be available in the HP Worldwide Limited Warranty and Technical Support. These services are considered consumer replaceable. By breaking the security seal on , immediately contact HP support using...
... support is then, to upgrade any problems setting up your system and turning it on the back of repair, because many times HP can send the part directly to upgrade your home or business in a few days. (This option might be available in the HP Worldwide Limited Warranty and Technical Support. These services are considered consumer replaceable. By breaking the security seal on , immediately contact HP support using...
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...10 IMEI number 10 MEID number 10 HP PC Hardware Diagnostics UEFI downloading 41 failure ID code 40 starting 40 using 40 HP PC Hardware Diagnostics Windows accessing 38, 39 downloading 39 failure ID code 38 installing 40 using 38 HP Recovery media recovery 45 HP Sure Recover 46 I IMEI number 10 International Association of Accessibility Professionals 50 K keyboard backlight action key 21 keys airplane mode 21 L locating information hardware 5 software 5 low blue light mode, adjusting 2 M maintenance Disk Cleanup 23 Disk Defragmenter 23 updating programs and drivers 24 MEID number 10 microphone...
...10 IMEI number 10 MEID number 10 HP PC Hardware Diagnostics UEFI downloading 41 failure ID code 40 starting 40 using 40 HP PC Hardware Diagnostics Windows accessing 38, 39 downloading 39 failure ID code 38 installing 40 using 38 HP Recovery media recovery 45 HP Sure Recover 46 I IMEI number 10 International Association of Accessibility Professionals 50 K keyboard backlight action key 21 keys airplane mode 21 L locating information hardware 5 software 5 low blue light mode, adjusting 2 M maintenance Disk Cleanup 23 Disk Defragmenter 23 updating programs and drivers 24 MEID number 10 microphone...
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... Type-C Thunderbolt port with HP Sleep and Charge 7 VGA 16 ports, identifying 6 public WLAN connection 10 R recovery 44 discs 45 media 45 USB flash drive 45 recovery media 44 creating using HP Cloud Recovery Download Tool 44 creating using Windows tools 44 Remote HP PC Hardware Diagnostics UEFI settings customizing 42 using 42 resources, accessibility 52 restoring 44 restoring and recovery methods 45 S screen navigating 21 Section 508 accessibility standards 51 security features 29 shipping the computer 27 shutdown 8 software Disk Cleanup 23 Disk Defragmenter 23 sound See audio sound settings...
... Type-C Thunderbolt port with HP Sleep and Charge 7 VGA 16 ports, identifying 6 public WLAN connection 10 R recovery 44 discs 45 media 45 USB flash drive 45 recovery media 44 creating using HP Cloud Recovery Download Tool 44 creating using Windows tools 44 Remote HP PC Hardware Diagnostics UEFI settings customizing 42 using 42 resources, accessibility 52 restoring 44 restoring and recovery methods 45 S screen navigating 21 Section 508 accessibility standards 51 security features 29 shipping the computer 27 shutdown 8 software Disk Cleanup 23 Disk Defragmenter 23 sound See audio sound settings...