HP ENVY 13-ag0000 Support and Manuals
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Popular HP ENVY 13-ag0000 Manual Pages
Maintenance and Service Guide - Page 9
...Product Name Processors Graphics Panel
Memory
Storage
Description HP ENVY x360 13 Convertible PC Model numbers: 13-ag0000 ~ 13-ag0999 CTO model: 13z-ag000 AMD® Ryzen™ mobile processors: AMD... Supports Active Stylus Supports Simultaneous Pen & Touch On-board system memory, non-customer-accessible/non-upgradable Supports up to 16-GB of system memory DDR4-2400 dual channel support Supports ...
Maintenance and Service Guide - Page 54
... and
then unplugging the AC adapter from the defective system board and install them on the replacement system board: ● WLAN module (see WLAN module on page ...Camera cable
46 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts System board
NOTE: All system board spare part kits include a processor and replacement thermal material. Shut down through the ...
Maintenance and Service Guide - Page 62
... then select the HP Support Assistant app.
- The BIOS installation begins. 5. Downloading a BIOS update
CAUTION: To reduce the risk of the path to the location on your
computer. You may need to access this information to locate the update later, after the download is connected to a network, consult the network administrator before installing any instructions that appear...
Maintenance and Service Guide - Page 63
... HP PC Hardware Diagnostics Windows
● The HP PC Hardware Diagnostics Windows download instructions are provided in English only. ● You must download and install it from HP Help and Support or HP Support Assistant. 1. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. After HP PC Hardware Diagnostics Windows is not installed on page 55. Right-click HP PC...
Maintenance and Service Guide - Page 77
...packaging 23 transporting 23 workstation 23
H hard drive
product description 1 HP PC Hardware Diagnostics UEFI
downloading 57 starting 57 using 56 HP PC Hardware Diagnostics Windows downloading 55 installing 56 using 55 HP Recovery Manager correcting boot problems 64 starting 63 HP Recovery media recovery 63 using 61 HP Recovery partition recovery 63 removing 64
I internal microphones, identifying...
Maintenance and Service Guide - Page 78
... 11 plastic parts, service
considerations 20 play action key 11 ports
product description 2 USB SuperSpeed 5 USB SuperSpeed port with HP
Sleep and Charge 4 USB Type-C with HP Sleep and
Charge 4 power button
removal 48 spare part number 16, 48 power connector identifying 4 power connector cable removal 51 spare part number 16, 51 power cord set requirements 66...
Maintenance and Service Guide - Page 79
... 21 plastic parts 20 service labels, locating 13 serviceability, product description 3 slots MicroSD memory card reader 5 solid-state drive product description 1 removal 30 spare part numbers 16, 30 speaker volume action keys 11 speakers identifying 9 speakers, identifying 12 speakers, top removal 36 spare part number 36 special keys, using 10 storage, product description 1 supported discs...
User Guide - Page 9
... Securing your computer and information ...38 Using passwords ...38 Setting Windows passwords ...38 Setting Setup Utility (BIOS) passwords 39 Using Windows Hello (select products only) ...39 Using Internet security software ...40 Using antivirus software ...40 Using firewall software ...40 Installing software updates ...40 Using HP Managed Services (select products only 41 Securing your wireless...
User Guide - Page 28
...set up a connection or network, connect to a network, and diagnose and repair network problems...Settings.
16 Chapter 3 Connecting to a network 3 Connecting to a network
Your computer can travel with other devices, and devices must be equipped with a wireless router or a wireless access point. ● HP...referred to other .
Mobile network operators install base stations (similar to cell phone ...
User Guide - Page 51
... Errors can use the keyboard attached to sign in length, but it must be entered each time you turn on or restart the computer.
● If you forget your power-on password, you cannot turn on -screen instructions to add both a password and a numeric PIN, and
then enroll your fingerprint or facial ID. To set...
User Guide - Page 52
... that includes antivirus and firewall features may be regularly updated to correct security problems and improve software performance.
For more information about computer viruses, type support in the taskbar search box, and then select the HP Support Assistant app. - When a firewall is monitored and compared with a set of user-defined security criteria. CAUTION: Microsoft sends out...
User Guide - Page 53
... any security. Using HP Managed Services (select products only) 41 Select the Start button, select Settings, and then select Update & security. 2.
Securing your wireless network
When you set up your network from being mishandled or stolen.
To schedule a time for installing updates, select Advanced options, and then follow the device manufacturer's instructions. To connect a security...
User Guide - Page 55
... search box, and then select the HP Support Assistant app.
- You may need to access this information to locate the update later, after the download is running on your hard drive. Double-click the file that contains the update. 4.
Type support in an optional docking device, or connected to install the update. Updating Setup Utility (BIOS) 43 b. The BIOS...
User Guide - Page 56
... Diagnostics
Using HP PC Hardware Diagnostics Windows
HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24digit Failure ID code is functioning properly. For assistance in order to determine whether the computer hardware is generated. The tool runs within the Windows operating system in correcting the problem, contact support, and...
User Guide - Page 71
... 53 regulatory information regulatory label 15 wireless certification labels 15 Remote HP PC Hardware Diagnostics UEFI settings customizing 47 using 47 restoring 49 right side components 5
S screen brightness action keys 12 security cable, installing 41 serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 39 shipping the computer 36 shutdown 29 Sleep
exiting 28...
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