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HP Envy 4 - Maintenance and Service Guide - Page 1
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This document is intended for HP authorized service providers only. HP Envy 4
Maintenance and Service Guide IMPORTANT!
HP Envy 4 - Maintenance and Service Guide - Page 2
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Nothing herein should be liable for HP products and services are U.S. Bluetooth is subject to change without notice. Microsoft and Windows are set forth in the U.S. First Edition: April 2012
Document Part Number: 683019-001 The only warranties for technical or editorial errors or omissions contained herein. The information contained herein is a trademark owned by its...
HP Envy 4 - Maintenance and Service Guide - Page 9
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...slots DDR3-1600MHz single channel support DDR3-1333MHz single channel support (DDR3-1600 downgrade to 1333) Supports up to 16384-GB of system RAM Supports the following configurations: ●... (8192×2)
1 1 Product description
Category Product Name Processors
Chipset Graphics Panel
Memory
Description
HP Envy 4 PC Intel® Core™ i5-3317U 1.7GHz processor SC turbo up to 2.6GHz (3-MB...
HP Envy 4 - Maintenance and Service Guide - Page 11
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... requirements
Operating system
Serviceability
Description ● ...Supports the following HP AC adapters: ● 65-W (non-smart) PFC RC V EM 3-wire HP AC adapter Supports the following batteries: ● 4-cell, 52WHr 3.55 AH Li-ion battery Preinstalled: ● Windows 7 Home Basic (64-bit) ● Windows 7 Home Premium (64-bit) ● Windows 7 Professional (64-bit) End-user replaceable part...
HP Envy 4 - Maintenance and Service Guide - Page 13
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..., see the User Guide. NOTE: For select models, the Intel®...inactivity. Rapid Start Technology allows your power settings, select Start > Control Panel > System and Security > Power Options, or see the User Guide. For more about your computer to ...(1)
Power button
(2)
Speakers (2)
(3)
HP Triple Bass Reflex Subwoofer
Description
● When the computer is off the computer.
HP Envy 4 - Maintenance and Service Guide - Page 17
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.... NOTE: For select models, the Intel® Rapid Start Technology feature is being accessed.
● Amber: HP 3D DriveGuard has temporarily parked the hard drive.
Left side 9 Supports the following digital card ...energy-saving mode that uses the least amount of USB ports, see the User Guide. Rapid Start Technology allows your computer to the display and other unneeded components.
...
HP Envy 4 - Maintenance and Service Guide - Page 20
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...the warranty period for the computer.
12 Chapter 3 Illustrated parts catalog
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number describes the duration of the...
HP Envy 4 - Maintenance and Service Guide - Page 38
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... service label, which is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number describes the duration of the computer.
Service label
When ordering parts or requesting information, provide the computer serial number and model number provided on the bottom of the warranty period for the computer.
30 Chapter 4 Removal and replacement...
HP Envy 4 - Maintenance and Service Guide - Page 55
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... with an Intel 1.7GHz processor, but not WWAN capability (includes replacement thermal material)
For use only with computer models equipped with an Intel 1. 8Hz processor but not WWAN capability (includes replacement thermal material)
Spare part number 686087-001 686087-501 686087-601 689844-001 689844-501 689844-601 686086-001 686086-501 686086-601...
HP Envy 4 - Maintenance and Service Guide - Page 56
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... the AC adapter from the defective system board and installed on the replacement system board: ● RTC battery (see RTC battery...models equipped with an Intel 1.4GHz processor, but not WWAN capability (includes replacement thermal material)
For use only with computer models equipped with an Intel 1.5Hz processor, but not WWAN capability (includes replacement thermal material)
Spare part...
HP Envy 4 - Maintenance and Service Guide - Page 77
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... computer from operating properly.
When a confirmation prompt with Setup Utility only if USB legacy support is enabled. Start Setup Utility. 2. Use the arrow keys to select System Configuration > Language, and then press enter. 3. Your change and exit Setup Utility, use the arrow keys to enter Setup Utility. Errors can be used with your change takes effect...
HP Envy 4 - Maintenance and Service Guide - Page 80
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... install the update. You will need to know the version of the path to reliable external power using Setup Utility. 1. Follow any instructions that contains the update.
72 Chapter 5 Setup Utility...XP-Select Start > Help and Support, and then select the software and drivers update. 2. Make a note of the system BIOS currently installed. If no instructions are already in an optional docking...
HP Envy 4 - Maintenance and Service Guide - Page 84
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... up your computer to AC power during this computer must be reinstalled manually. CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only software that you cannot restore using the HP Recovery partition, rather than hard drive failure, you use a set of a recovery partition, click Start, right-click Computer, click Manage, and then...
HP Envy 4 - Maintenance and Service Guide - Page 93
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... menu bar settings 80
personal files 80 base enclosure
removal 33 spare part numbers 33 base enclosure, spare part number 21, 22 battery removal 35 spare part numbers 16...components 13 computer part number 30 computer specifications 74 connector, power 10
connectors, service considerations 25
D Digital Media Slot, identifying 9 display
specifications 74 display assembly
spare part numbers 31 ...
HP Envy 4 - Maintenance and Service Guide - Page 94
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... 10 serial number 30 service considerations
cables 25 connectors 25 plastic parts 25 service tag 12, 30 serviceability, product description 3 slots Digital Media 9 security cable 10 solid-state drive, spare part number 22 Speaker Kit, spare part number 58 speakers removal 58 spare part number 58 speakers, identifying 5 specifications computer 74 display 74 supported discs 76 system board...
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