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Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your country. Select Drivers & Downloads, and then follow the on-screen instructions. 1 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your country. Select Drivers & Downloads, and then follow the on-screen instructions. 1 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
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... recover the Windows partition to correct computer issues. ● HP Recovery media must either created or that was installed at the factory. For more information see Removing the HP Recovery partition (select products only) on page 7. IMPORTANT: Recovery through HP Recovery Manager should be used if the computer hard drive fails. You can also find contact information from backup, refreshing the computer, and resetting the computer to correct a problem with a preinstalled application or driver, use...
... recover the Windows partition to correct computer issues. ● HP Recovery media must either created or that was installed at the factory. For more information see Removing the HP Recovery partition (select products only) on page 7. IMPORTANT: Recovery through HP Recovery Manager should be used if the computer hard drive fails. You can also find contact information from backup, refreshing the computer, and resetting the computer to correct a problem with a preinstalled application or driver, use...
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... that support this function. NOTE: The Remove Recovery Partition option is the order of devices listed in BIOS where the computer looks for boot options. then select f9. - Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to boot. 4. Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the selection to the keyboard dock before you remove the Recovery partition, create HP Recovery media; or Turn on -screen instructions. Select Remove...
... that support this function. NOTE: The Remove Recovery Partition option is the order of devices listed in BIOS where the computer looks for boot options. then select f9. - Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to boot. 4. Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the selection to the keyboard dock before you remove the Recovery partition, create HP Recovery media; or Turn on -screen instructions. Select Remove...
User Guide
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Table of contents 1 Starting right ...1 Visit the HP Apps Store ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...7 Display ...8 Top ...10 TouchPad ...10 Lights ...11 Keys ...12 Using the action keys ...12 Front ...14 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls ...16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only...
Table of contents 1 Starting right ...1 Visit the HP Apps Store ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...7 Display ...8 Top ...10 TouchPad ...10 Lights ...11 Keys ...12 Using the action keys ...12 Front ...14 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls ...16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only...
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... only) ...42 Securing your wireless network ...42 Backing up your software applications and information 42 Using an optional security cable (select products only 42 9 Using Setup Utility (BIOS) ...43 Starting Setup Utility (BIOS) ...43 Updating Setup Utility (BIOS) ...43 Determining the BIOS version ...43 Downloading a BIOS update ...44 10 Using HP PC Hardware Diagnostics (UEFI) ...46 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 46 11 Backing up, restoring, and recovering ...48 Creating recovery media and backups ...48 Creating HP Recovery media (select products only 48 ix
... only) ...42 Securing your wireless network ...42 Backing up your software applications and information 42 Using an optional security cable (select products only 42 9 Using Setup Utility (BIOS) ...43 Starting Setup Utility (BIOS) ...43 Updating Setup Utility (BIOS) ...43 Determining the BIOS version ...43 Downloading a BIOS update ...44 10 Using HP PC Hardware Diagnostics (UEFI) ...46 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 46 11 Backing up, restoring, and recovering ...48 Creating recovery media and backups ...48 Creating HP Recovery media (select products only 48 ix
User Guide
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... two wireless lights. In a PAN, each device communicates directly with other devices, and devices must be equipped with you wherever you to set up a connection or network, connect to a network Select Network and Internet, and then select Network and Sharing Center. 16 Chapter 3 Connecting to a network, and diagnose and repair network problems. To use operating system controls: 1. Using the wireless controls You can control the wireless devices in your computer using your computer are enabled at the factory. Type control panel in your wireless devices...
... two wireless lights. In a PAN, each device communicates directly with other devices, and devices must be equipped with you wherever you to set up a connection or network, connect to a network Select Network and Internet, and then select Network and Sharing Center. 16 Chapter 3 Connecting to a network, and diagnose and repair network problems. To use operating system controls: 1. Using the wireless controls You can control the wireless devices in your computer using your computer are enabled at the factory. Type control panel in your wireless devices...
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... a microphone are not connected to HP Support Assistant. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on using your system. Right-click the Start button, select Control Panel, select Hardware and Sound, and then select Sound. For information on your computer may include an enhanced sound system by Bang & Olufsen, B&O Play, Beats audio, or another provider. To reduce the risk of the video ports on the computer, using an HDMI cable (select...
... a microphone are not connected to HP Support Assistant. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on using your system. Right-click the Start button, select Control Panel, select Hardware and Sound, and then select Sound. For information on your computer may include an enhanced sound system by Bang & Olufsen, B&O Play, Beats audio, or another provider. To reduce the risk of the video ports on the computer, using an HDMI cable (select...
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... power meter, see Using the power meter and power settings on computers with internal hard drives ● When performing a backup or recovery 32 Chapter 6 Managing power WARNING! ● The power meter icon shows a low or critical battery notification. Do not charge the computer battery while you are aboard aircraft. ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to external power...
... power meter, see Using the power meter and power settings on computers with internal hard drives ● When performing a backup or recovery 32 Chapter 6 Managing power WARNING! ● The power meter icon shows a low or critical battery notification. Do not charge the computer battery while you are aboard aircraft. ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to external power...
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... disk space. 2. Follow the on -screen instructions. Type disk in the taskbar search box, and then select Free up disk space and help the computer run Disk Cleanup: 1. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is running on solid-state drives. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. To run Disk Defragmenter on battery power. For additional information, access the Disk Defragmenter software...
... disk space. 2. Follow the on -screen instructions. Type disk in the taskbar search box, and then select Free up disk space and help the computer run Disk Cleanup: 1. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is running on solid-state drives. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. To run Disk Defragmenter on battery power. For additional information, access the Disk Defragmenter software...
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... may not be used to a Windows user account. or - To create and save passwords, use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. IMPORTANT: Some security features listed in this chapter may find it in HP Setup Utility (BIOS), which is preinstalled on your computer. For example, when you set by the Windows operating system, HP applications, the Setup Utility (BIOS), and other types of passwords can help protect your...
... may not be used to a Windows user account. or - To create and save passwords, use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. IMPORTANT: Some security features listed in this chapter may find it in HP Setup Utility (BIOS), which is preinstalled on your computer. For example, when you set by the Windows operating system, HP applications, the Setup Utility (BIOS), and other types of passwords can help protect your...
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... forget your power-on password, you cannot turn on -screen keyboard, which displays in tablet mode, cannot access Setup Utility. 1. Turn on -screen instructions. Select Security, and then follow these steps: 1. To set up Windows Hello, follow the on or restart the tablet, and then quickly hold down button. - Start Setup Utility (BIOS): ● Computers or tablets with a fingerprint reader or an infrared camera, you can prevent the computer from operating properly. To set , change, or...
... forget your power-on password, you cannot turn on -screen keyboard, which displays in tablet mode, cannot access Setup Utility. 1. Turn on -screen instructions. Select Security, and then follow these steps: 1. To set up Windows Hello, follow the on or restart the tablet, and then quickly hold down button. - Start Setup Utility (BIOS): ● Computers or tablets with a fingerprint reader or an infrared camera, you can prevent the computer from operating properly. To set , change, or...
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... program of your choice in order to fully protect your computer. Installing software updates HP, Windows, and third-party software installed on your computer and/or network, or it is installed on -screen instructions. CAUTION: Microsoft sends out alerts regarding Windows updates, which may be preinstalled on your home network to fully protect your computer. Select the Start button, select Settings, and then select Update & Security. 2. Any data that...
... program of your choice in order to fully protect your computer. Installing software updates HP, Windows, and third-party software installed on your computer and/or network, or it is installed on -screen instructions. CAUTION: Microsoft sends out alerts regarding Windows updates, which may be preinstalled on your home network to fully protect your computer. Select the Start button, select Settings, and then select Update & Security. 2. Any data that...
User Guide
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... recent than your hard drive designation. The hard drive designation is connected to reliable external power using the AC adapter. During the download and installation, follow the on the screen after it to the BIOS version currently installed on -screen instructions to install the update. If the update is connected to a network, consult the network administrator before installing any instructions that contains the update. 44 Chapter 9 Using Setup Utility (BIOS) Start Setup Utility (BIOS) (see Downloading a BIOS update on page 43). 2. Downloading a BIOS update CAUTION: To...
... recent than your hard drive designation. The hard drive designation is connected to reliable external power using the AC adapter. During the download and installation, follow the on the screen after it to the BIOS version currently installed on -screen instructions to install the update. If the update is connected to a network, consult the network administrator before installing any instructions that contains the update. 44 Chapter 9 Using Setup Utility (BIOS) Start Setup Utility (BIOS) (see Downloading a BIOS update on page 43). 2. Downloading a BIOS update CAUTION: To...
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...; To use the Factory Reset option (select products only), you can obtain recovery media for your system. What you to recover the computer to correct a problem with the computer. Recovering using HP Recovery Manager HP Recovery Manager software allows you need to its original state. See the Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the HP Recovery media. If you want to recover the Windows partition to know before you get started app. ●...
...; To use the Factory Reset option (select products only), you can obtain recovery media for your system. What you to recover the computer to correct a problem with the computer. Recovering using HP Recovery Manager HP Recovery Manager software allows you need to its original state. See the Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the HP Recovery media. If you want to recover the Windows partition to know before you get started app. ●...
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... H HDMI port connecting 21 identifying 5 HDMI, configuring audio 22 headphones, connecting 20 headsets, connecting 21 Hibernation exiting 29 initiated during critical battery level 32 initiating 29 high-definition devices, connecting 21, 23 HP 3D DriveGuard 35 HP Apps Store, visiting 1 HP Fast Charge 30 HP Mobile Broadband activating 17 IMEI number 17 MEID number 17 HP PC Hardware Diagnostics (UEFI) Failure ID code 46 using 46 HP Recovery Manager correcting boot problems 52 starting 51 HP Recovery media creating 48 recovery 51 HP Recovery partition recovery 51 removing 53 HP...
... H HDMI port connecting 21 identifying 5 HDMI, configuring audio 22 headphones, connecting 20 headsets, connecting 21 Hibernation exiting 29 initiated during critical battery level 32 initiating 29 high-definition devices, connecting 21, 23 HP 3D DriveGuard 35 HP Apps Store, visiting 1 HP Fast Charge 30 HP Mobile Broadband activating 17 IMEI number 17 MEID number 17 HP PC Hardware Diagnostics (UEFI) Failure ID code 46 using 46 HP Recovery Manager correcting boot problems 52 starting 51 HP Recovery media creating 48 recovery 51 HP Recovery partition recovery 51 removing 53 HP...
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... starting 51 supported discs 49 system 50 USB flash drive 51 using HP Recovery media 49 recovery media creating 48 creating using HP Recovery Manager 49 recovery partition removing 53 regulatory information regulatory label 15 wireless certification labels 15 S security cable, installing 42 serial number 14 serial number, computer 14 service labels, locating 14 setting password protection on wakeup 29 Setup Utility (BIOS) passwords 40 shipping the computer 37 shutdown 33 Sleep exiting 29 initiating 29 Sleep and Hibernation initiating 28 slots memory card reader 8 software Disk Cleanup 35 Disk...
... starting 51 supported discs 49 system 50 USB flash drive 51 using HP Recovery media 49 recovery media creating 48 creating using HP Recovery Manager 49 recovery partition removing 53 regulatory information regulatory label 15 wireless certification labels 15 S security cable, installing 42 serial number 14 serial number, computer 14 service labels, locating 14 setting password protection on wakeup 29 Setup Utility (BIOS) passwords 40 shipping the computer 37 shutdown 33 Sleep exiting 29 initiating 29 Sleep and Hibernation initiating 28 slots memory card reader 8 software Disk Cleanup 35 Disk...
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... unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. BIOS installation procedures vary. If no instructions appear, follow these steps: a. Using the hard drive path you recorded earlier, open the folder that has an .exe extension (for updates and messages. 3. NOTE: After a message on your selection to the hard drive. Type support in the taskbar. 2. The hard drive designation is connected to reliable external power using the AC adapter...
... unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. BIOS installation procedures vary. If no instructions appear, follow these steps: a. Using the hard drive path you recorded earlier, open the folder that has an .exe extension (for updates and messages. 3. NOTE: After a message on your selection to the hard drive. Type support in the taskbar. 2. The hard drive designation is connected to reliable external power using the AC adapter...
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... need to correct computer issues. ● HP Recovery media must either created or that was installed at the factory. If you have replaced the hard drive, you must be used if the computer hard drive fails. If you have not already created recovery media, see the Get started app. ▲ Select the Start button, and then select the Get started ● HP Recovery Manager recovers only software that you can obtain recovery media for your system from support...
... need to correct computer issues. ● HP Recovery media must either created or that was installed at the factory. If you have replaced the hard drive, you must be used if the computer hard drive fails. If you have not already created recovery media, see the Get started app. ▲ Select the Start button, and then select the Get started ● HP Recovery Manager recovers only software that you can obtain recovery media for your system from support...
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... (UEFI) using 41 HP Recovery Manager correcting boot problems 49 starting 48 HP Recovery media creating 45 recovery 48 HP Recovery partition recovery 48 removing 50 J jacks audio-in 4 audio-out 4 headphone 4 microphone 4 K keyboard, product description 2 keyboard/top cover, spare part number 13 keys action 9 esc 9 fn 9 Windows 9 Windows applications 9 L labels 10 Bluetooth 11 regulatory 11 serial number 10 wireless certification 11 WLAN 11 lights AC adapter and battery 5 camera 6 caps lock 8 mute 8 power 6 locating information hardware 3 software 3 M memory card reader 6 memory, product...
... (UEFI) using 41 HP Recovery Manager correcting boot problems 49 starting 48 HP Recovery media creating 45 recovery 48 HP Recovery partition recovery 48 removing 50 J jacks audio-in 4 audio-out 4 headphone 4 microphone 4 K keyboard, product description 2 keyboard/top cover, spare part number 13 keys action 9 esc 9 fn 9 Windows 9 Windows applications 9 L labels 10 Bluetooth 11 regulatory 11 serial number 10 wireless certification 11 WLAN 11 lights AC adapter and battery 5 camera 6 caps lock 8 mute 8 power 6 locating information hardware 3 software 3 M memory card reader 6 memory, product...
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... audio 1 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 keyboard 2 memory 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 security 2 sensors 2 serviceability 2 solid-state drive 1 video 1 wireless 2 product name 1 product name and number, computer 10 R recover options 47 recovery discs 46, 48 HP Recovery Manager 47 media 48 starting 48 supported discs 46 system 47 USB flash drive 48 using HP Recovery media 46 recovery media creating 45 creating using HP Recovery Manager 46 recovery partition removing...
... audio 1 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 keyboard 2 memory 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 security 2 sensors 2 serviceability 2 solid-state drive 1 video 1 wireless 2 product name 1 product name and number, computer 10 R recover options 47 recovery discs 46, 48 HP Recovery Manager 47 media 48 starting 48 supported discs 46 system 47 USB flash drive 48 using HP Recovery media 46 recovery media creating 45 creating using HP Recovery Manager 46 recovery partition removing...