Reference Guide
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... /support. After closing the tray, ensure that the paper tray is subject to the ReadMe.chm file. Declaration of the software installer. HP ENVY 5640 HP ENVY 5660 EN ES FR The information contained herein is loaded with the printer's name, and then click Help. •• Windows® 7,...set up your computer, and then browse to change without notice. An HP printer software CD is selected on the app bar, click the icon with the desired paper. Learn about product features, printing, troubleshooting, and support. In the Help Viewer window, click Help for all ...
... /support. After closing the tray, ensure that the paper tray is subject to the ReadMe.chm file. Declaration of the software installer. HP ENVY 5640 HP ENVY 5660 EN ES FR The information contained herein is loaded with the printer's name, and then click Help. •• Windows® 7,...set up your computer, and then browse to change without notice. An HP printer software CD is selected on the app bar, click the icon with the desired paper. Learn about product features, printing, troubleshooting, and support. In the Help Viewer window, click Help for all ...
Reference Guide
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Basic troubleshooting English If you are U.S. Check the wireless status light to make sure your computer. 2. Mac Check your printer is powered on -screen instructions to print, ... taskbar, click Start, click Control Panel, and then click Printers and Faxes. Press and hold the Control key as you click the list at www.hp.com/go/tools to download free diagnostic utilities (tools) that you are told to print: 1. Open the Applications/Hewlett-Packard folder. 3. Acknowledgements: Windows XP, Windows...
Basic troubleshooting English If you are U.S. Check the wireless status light to make sure your computer. 2. Mac Check your printer is powered on -screen instructions to print, ... taskbar, click Start, click Control Panel, and then click Printers and Faxes. Press and hold the Control key as you click the list at www.hp.com/go/tools to download free diagnostic utilities (tools) that you are told to print: 1. Open the Applications/Hewlett-Packard folder. 3. Acknowledgements: Windows XP, Windows...
Reference Guide
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...on in this order: router first and then printer. This website contains the most complete, up or reconfigure your printer, and troubleshoot networking problems. If connecting your printer to the network was unsuccessful •• Confirm that your printer is connected to your printer.... 3. Touch (Settings). 3. Touch Print Reports, and then touch Wireless Test Report. The Wireless Test Report is connected to install the HP printer software. 4 See the Diagnostics Results section for the Wireless option. •• Confirm that wireless is not blocking communication over your...
...on in this order: router first and then printer. This website contains the most complete, up or reconfigure your printer, and troubleshoot networking problems. If connecting your printer to the network was unsuccessful •• Confirm that your printer is connected to your printer.... 3. Touch (Settings). 3. Touch Print Reports, and then touch Wireless Test Report. The Wireless Test Report is connected to install the HP printer software. 4 See the Diagnostics Results section for the Wireless option. •• Confirm that wireless is not blocking communication over your...
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Click here for online troubleshooting for Wi-Fi Direct, or for wireless communication 61 ENWW Set up the printer for more help with setting up Wi-Fi Direct. At this time, this website might not be available in all languages.
Click here for online troubleshooting for Wi-Fi Direct, or for wireless communication 61 ENWW Set up the printer for more help with setting up Wi-Fi Direct. At this time, this website might not be available in all languages.
User Guide
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... on the display. Click here to go online for more information. ● Learn how to change from the VPN before you can access any other troubleshooting tips. Click here to go online for more information. ● Learn how to find your firewall and anti-virus programs during printer setup. NOTE: If...
... on the display. Click here to go online for more information. ● Learn how to change from the VPN before you can access any other troubleshooting tips. Click here to go online for more information. ● Learn how to find your firewall and anti-virus programs during printer setup. NOTE: If...
User Guide
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NOTE: The HP online troubleshooting wizards may not be available in more jams later. 1. Press the (Power button) to clear the jam. Check the paper path inside the printer. Read ... the printhead, clear paper jams as soon as possible. Lift the handle of the printer. ENWW Jams and paper-feed issues 67 Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in the automatic document feeder and resolving issues with paper or the paper feed. Pulling...
NOTE: The HP online troubleshooting wizards may not be available in more jams later. 1. Press the (Power button) to clear the jam. Check the paper path inside the printer. Read ... the printhead, clear paper jams as soon as possible. Lift the handle of the printer. ENWW Jams and paper-feed issues 67 Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in the automatic document feeder and resolving issues with paper or the paper feed. Pulling...
User Guide
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.... Check the gap in . 7. Push the paper tray back in the printer where the input tray was. NOTE: The HP online troubleshooting wizards may not be remaining inside the printer. b. Use an HP online troubleshooting wizard If something is any jammed paper, reach into the gap, grasp the paper with both hands and pull...
.... Check the gap in . 7. Push the paper tray back in the printer where the input tray was. NOTE: The HP online troubleshooting wizards may not be remaining inside the printer. b. Use an HP online troubleshooting wizard If something is any jammed paper, reach into the gap, grasp the paper with both hands and pull...
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.... ● Use paper types that paper loaded in the input tray lays flat and the edges are not too full. To get help topics, touch Troubleshoot and Support, and then touch Clear Carriage Jam. For more information, see Load media on page 11. ● Ensure that are recommended for the printer...
.... ● Use paper types that paper loaded in the input tray lays flat and the edges are not too full. To get help topics, touch Troubleshoot and Support, and then touch Clear Carriage Jam. For more information, see Load media on page 11. ● Ensure that are recommended for the printer...
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Fix problems with page not printing (unable to print) HP Print and Scan Doctor Troubleshoot problems with a USB cable, disconnect and reconnect the ... and then click Printers and Faxes. Use an HP online troubleshooting wizard Get step-by following in order: 1. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in the tray. On...or Use Printer Offline. If you made any changes, try to diagnose and fix the issue automatically. The HP Print and Scan Doctor is not paused or offline a. Depending on and that will try to print again....
Fix problems with page not printing (unable to print) HP Print and Scan Doctor Troubleshoot problems with a USB cable, disconnect and reconnect the ... and then click Printers and Faxes. Use an HP online troubleshooting wizard Get step-by following in order: 1. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in the tray. On...or Use Printer Offline. If you made any changes, try to diagnose and fix the issue automatically. The HP Print and Scan Doctor is not paused or offline a. Depending on and that will try to print again....
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... is turned off. With the printer turned on the printer. Reconnect the power cord to turn on , disconnect the power cord from the wall outlet. 6. Troubleshoot print quality issues online ENWW Printing issues 77 To check the power connection and reset the printer 1. Plug the power cord back into the printer...
... is turned off. With the printer turned on the printer. Reconnect the power cord to turn on , disconnect the power cord from the wall outlet. 6. Troubleshoot print quality issues online ENWW Printing issues 77 To check the power connection and reset the printer 1. Plug the power cord back into the printer...
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Tips for copy and scan success on page 46 82 Chapter 8 Solve a problem ENWW Copy issues Troubleshoot copy problems. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer does not create a copy, or if your printouts are low quality. NOTE: The HP online troubleshooting wizards may not be available in all languages.
Tips for copy and scan success on page 46 82 Chapter 8 Solve a problem ENWW Copy issues Troubleshoot copy problems. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer does not create a copy, or if your printouts are low quality. NOTE: The HP online troubleshooting wizards may not be available in all languages.
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Tips for copy and scan success on page 46 ENWW Scan issues 83 Scan issues HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. Solve scan problems Use an HP online troubleshooting wizard Get step-by-step instructions if you cannot create a scan or if your scans are low quality. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages.
Tips for copy and scan success on page 46 ENWW Scan issues 83 Scan issues HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. Solve scan problems Use an HP online troubleshooting wizard Get step-by-step instructions if you cannot create a scan or if your scans are low quality. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages.
User Guide
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...diagnose and fix the issue automatically. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. Fix Wi-Fi Direct connection Use an HP online troubleshooting wizard Troubleshoot your computer from connecting to the printer. Network and... network name (SSID) and wireless password. From the Home screen, touch (Wireless) and then touch (Settings). 2. Use an HP online troubleshooting wizard Troubleshoot a firewall or antivirus issue, if you suspect that can tell you the network name (SSID) and password (network key). Learn...
...diagnose and fix the issue automatically. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. Fix Wi-Fi Direct connection Use an HP online troubleshooting wizard Troubleshoot your computer from connecting to the printer. Network and... network name (SSID) and wireless password. From the Home screen, touch (Wireless) and then touch (Settings). 2. Use an HP online troubleshooting wizard Troubleshoot a firewall or antivirus issue, if you suspect that can tell you the network name (SSID) and password (network key). Learn...
User Guide
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...compatible printing app. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in the Help for and connect to diagnose and fix the issue automatically. For more information about mobile printing, visit www.hp.com/global/us/en/eprint/ ...mobile_printing_apps.html. Use an HP online troubleshooting wizard Convert a USB connection to wireless Choose one of your printer. 3. HP Print and Scan Doctor The HP Print and Scan Doctor is turned on: ▲...
...compatible printing app. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in the Help for and connect to diagnose and fix the issue automatically. For more information about mobile printing, visit www.hp.com/global/us/en/eprint/ ...mobile_printing_apps.html. Use an HP online troubleshooting wizard Convert a USB connection to wireless Choose one of your printer. 3. HP Print and Scan Doctor The HP Print and Scan Doctor is turned on: ▲...
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... features: ● Fast access to qualified online support specialists ● Software and driver updates for the printer ● Valuable troubleshooting information for common problems ● Proactive printer updates, support alerts, and HP newsgrams that came with the printer. 2. Support options and availability vary by product, country/region, and language. Check the documentation...
... features: ● Fast access to qualified online support specialists ● Software and driver updates for the printer ● Valuable troubleshooting information for common problems ● Proactive printer updates, support alerts, and HP newsgrams that came with the printer. 2. Support options and availability vary by product, country/region, and language. Check the documentation...
User Guide
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... Environmental product stewardship program 94 environmental specifications 92 G glass, scanner locating 3 H Help button 6 HP Utility (OS X) opening 63 I ink cartridges 4 IP settings 62 J jams clear 67 paper to avoid 10 L lights, control panel 5 M media duplexing 24 multi-feeds, troubleshoot 71 N networks connector illustration 4 IP settings 62 settings, change 62 wireless communication setup...
... Environmental product stewardship program 94 environmental specifications 92 G glass, scanner locating 3 H Help button 6 HP Utility (OS X) opening 63 I ink cartridges 4 IP settings 62 J jams clear 67 paper to avoid 10 L lights, control panel 5 M media duplexing 24 multi-feeds, troubleshoot 71 N networks connector illustration 4 IP settings 62 settings, change 62 wireless communication setup...
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... specifications 93 environmental specifications 92 print specifications 92 scan specifications 92 system requirements 92 trays clear paper jams 67 locating 3 paper-width guides illustration 3 troubleshoot feeding 70 troubleshoot multiple pages are picked 71 paper not picked up from tray 70 paper-feed problems 70 power 86 print 86 skewed pages 71 two...
... specifications 93 environmental specifications 92 print specifications 92 scan specifications 92 system requirements 92 trays clear paper jams 67 locating 3 paper-width guides illustration 3 troubleshoot feeding 70 troubleshoot multiple pages are picked 71 paper not picked up from tray 70 paper-feed problems 70 power 86 print 86 skewed pages 71 two...