Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... as default X X Power 65-W AC adapter with localized cable plug X requirements support 90-W AC adapter with localized cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA...
... as default X X Power 65-W AC adapter with localized cable plug X requirements support 90-W AC adapter with localized cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...stereo array microphone, or monaural microphone. Maintenance and Service Guide 2-5 External component identification Item Component 1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in use. Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. ✎ Depending on and off during routine operation. Connects an optional USB device. Support the following optional digital card formats: ■ Memort Stick (MS) ■ Memory Stick Pro (MSP...
...stereo array microphone, or monaural microphone. Maintenance and Service Guide 2-5 External component identification Item Component 1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in use. Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. ✎ Depending on and off during routine operation. Connects an optional USB device. Support the following optional digital card formats: ■ Memort Stick (MS) ■ Memory Stick Pro (MSP...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Connects a modem cable. Flashing white-The computer is not connected to an optional USB device. Off-The computer is in this section. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is designed to external power. Connects an AC adapter Attaches an optional security cable to the computer. ✎ The security cable is being mishandled or stolen. 2-6 Maintenance and Service Guide Flashing amber-The computer...
Connects a modem cable. Flashing white-The computer is not connected to an optional USB device. Off-The computer is in this section. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is designed to external power. Connects an AC adapter Attaches an optional security cable to the computer. ✎ The security cable is being mishandled or stolen. 2-6 Maintenance and Service Guide Flashing amber-The computer...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Remove the display bezel 3. To replace the webcam module (select models only), lift the webcam module as far from the webcam module, and remove the webcam module 2. The webcam module is available using spare part number 600166-001. Disconnect the webcam module cable 1 from the display enclosure as the webcam module cable allows. 10. Reverse this procedure to install the display bezel. 9. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide To remove the Display Bezel, flex the inside edges of the...
Remove the display bezel 3. To replace the webcam module (select models only), lift the webcam module as far from the webcam module, and remove the webcam module 2. The webcam module is available using spare part number 600166-001. Disconnect the webcam module cable 1 from the display enclosure as the webcam module cable allows. 10. Reverse this procedure to install the display bezel. 9. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide To remove the Display Bezel, flex the inside edges of the...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Remove the display panel brackets 2 from the display cover 2. 18. Removal and replacement procedures 15. The display panel brackets are available using spare part number 595196-001. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. Lift up on the silver transceiver 1 and release the adhesive material from the display panel. To replace the display panel brackets, remove the...
... to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Remove the display panel brackets 2 from the display cover 2. 18. Removal and replacement procedures 15. The display panel brackets are available using spare part number 595196-001. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. Lift up on the silver transceiver 1 and release the adhesive material from the display panel. To replace the display panel brackets, remove the...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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.... Remove the memory module (see "Wireless module" on page 4-10). 7. Remove the top cover (see "Battery" on page 4-20). 11. Lift the USB board 3 straight up to the computer. 3. Remove the battery (see "Top cover" on page 4-7). 5. Remove the optical drive (see "Keyboard" on page 4-14). 9. Disconnect the USB board cable 1 from the system board. 3. Disconnect all external devices connected to remove it down the computer. Shut down through the operating system. 2. Remove the keyboard (see "Optical drive...
.... Remove the memory module (see "Wireless module" on page 4-10). 7. Remove the top cover (see "Battery" on page 4-20). 11. Lift the USB board 3 straight up to the computer. 3. Remove the battery (see "Top cover" on page 4-7). 5. Remove the optical drive (see "Keyboard" on page 4-14). 9. Disconnect the USB board cable 1 from the system board. 3. Disconnect all external devices connected to remove it down the computer. Shut down through the operating system. 2. Remove the keyboard (see "Optical drive...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook Essentials - Windows 7
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... not responding to the "Protecting the computer from external power and remove the battery. To change these settings may be the cause: ■ The computer may not be set to the computer screen, press fn+f4. To exit Sleep or Hibernation, briefly press the power button. ■ Sleep and Hibernation are energy-saving features that turn off the computer, one or more of...
... not responding to the "Protecting the computer from external power and remove the battery. To change these settings may be the cause: ■ The computer may not be set to the computer screen, press fn+f4. To exit Sleep or Hibernation, briefly press the power button. ■ Sleep and Hibernation are energy-saving features that turn off the computer, one or more of...
Notebook Essentials - Windows 7
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...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
Notebook PC User Guide - Windows 7
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... use. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component. Connects a network cable. Components 7 only) (2) Vent Enables airflow to cool internal components and prevent overheating. NOTE: The computer fan starts up automatically to cool internal components. Supports the following optional digital card formats...
... use. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component. Connects a network cable. Components 7 only) (2) Vent Enables airflow to cool internal components and prevent overheating. NOTE: The computer fan starts up automatically to cool internal components. Supports the following optional digital card formats...
Notebook PC User Guide - Windows 7
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If wireless networking is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. Before working your way through the sequence of possible solutions to use. The listing for all adapters. 4. Troubleshooting wireless connection problems Some possible causes for tasks such as installing software, running utilities, or changing Windows settings. You may be sure that device drivers are included with select computer models only. In...
If wireless networking is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. Before working your way through the sequence of possible solutions to use. The listing for all adapters. 4. Troubleshooting wireless connection problems Some possible causes for tasks such as installing software, running utilities, or changing Windows settings. You may be sure that device drivers are included with select computer models only. In...
Notebook PC User Guide - Windows 7
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... enter, and follow the instructions provided. 5. In the Device Manager window, click Action, and then click Scan for software and driver downloads, enter your hard drive. When the list of drivers is complete, and then verify the operation of the device. 76 Chapter 6 Drives Click the option for hardware changes. Try to open files, and then continue with the restart. 6. Obtaining the latest HP device drivers 1. NOTE: In some locations you are once again listed. 7. Open...
... enter, and follow the instructions provided. 5. In the Device Manager window, click Action, and then click Scan for software and driver downloads, enter your hard drive. When the list of drivers is complete, and then verify the operation of the device. 76 Chapter 6 Drives Click the option for hardware changes. Try to open files, and then continue with the restart. 6. Obtaining the latest HP device drivers 1. NOTE: In some locations you are once again listed. 7. Open...
Notebook PC User Guide - Windows 7
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...; USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this menu option is in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for the f10 and f12 functions of Setup Utility in DC mode. Enable/disable Card Reader/1394 Power...
...; USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this menu option is in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for the f10 and f12 functions of Setup Utility in DC mode. Enable/disable Card Reader/1394 Power...
Notebook PC User Guide - Windows 7
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... system BIOS is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. The BIOS initializes the operating system, determines how the computer will interact with your computer may be available on the HP Web site. Identify your computer is stored on the computer. B Software updates Updated versions of your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Access the updates...
... system BIOS is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. The BIOS initializes the operating system, determines how the computer will interact with your computer may be available on the HP Web site. Identify your computer is stored on the computer. B Software updates Updated versions of your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Access the updates...
Notebook PC User Guide - Windows 7
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... a network, consult the network administrator before installing any software updates, especially system BIOS updates. NOTE: If you want to an optional power source. The BIOS installation begins. 5. Do not download or install a BIOS update while the computer is running on battery power or connected to download. 3. During the download and installation, follow these steps: a. If no instructions are displayed on the screen after the download is complete. At the download area, follow these steps: 1. BIOS installation procedures vary. Open Windows...
... a network, consult the network administrator before installing any software updates, especially system BIOS updates. NOTE: If you want to an optional power source. The BIOS installation begins. 5. Do not download or install a BIOS update while the computer is running on battery power or connected to download. 3. During the download and installation, follow these steps: a. If no instructions are displayed on the screen after the download is complete. At the download area, follow these steps: 1. BIOS installation procedures vary. Open Windows...
Notebook PC User Guide - Windows 7
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... operation of the device. Click your operating system. 5. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. or - Select your specific product from the models listed. 4. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - If prompted to install. 7. When the list of drivers is displayed, click an updated driver to your computer after the installation is downloaded...
... operation of the device. Click your operating system. 5. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. or - Select your specific product from the models listed. 4. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - If prompted to install. 7. When the list of drivers is displayed, click an updated driver to your computer after the installation is downloaded...
Notebook PC User Guide - Windows 7
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... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
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...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
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... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...