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... apparent 118 Solve fax problems...119 The fax test failed...120 Solve problems using Web Services and HP websites 132 Solve problems using Web Services 132 Solve problems using HP websites 133 Solve HP Digital Solutions problems 133 Solving HP Direct Digital Filing problems 133 Common problems...134 ...Unable to scan to network folder 134 Unable to scan to email 135 The sharing dialog box is different after setting up HP Direct Digital Filing...
... apparent 118 Solve fax problems...119 The fax test failed...120 Solve problems using Web Services and HP websites 132 Solve problems using Web Services 132 Solve problems using HP websites 133 Solve HP Digital Solutions problems 133 Solving HP Direct Digital Filing problems 133 Common problems...134 ...Unable to scan to network folder 134 Unable to scan to email 135 The sharing dialog box is different after setting up HP Direct Digital Filing...
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...Solve printer management problems 146 Embedded web server cannot be opened 146 Troubleshoot installation issues 147 Hardware installation suggestions 147 HP software installation suggestions 148 Solve network problems...148 Understand the Printer Status Report 149 Printhead maintenance...151 Clean the ...Ink cartridge warranty information 164 6 Restart components of the printer is online and ready 143 Step 5 - Run the Print Wireless Network Test 139 Advanced wireless troubleshooting 140 Step 1 - Make sure the printer is set as the default printer driver (Windows only 143 Step...
...Solve printer management problems 146 Embedded web server cannot be opened 146 Troubleshoot installation issues 147 Hardware installation suggestions 147 HP software installation suggestions 148 Solve network problems...148 Understand the Printer Status Report 149 Printhead maintenance...151 Clean the ...Ink cartridge warranty information 164 6 Restart components of the printer is online and ready 143 Step 5 - Run the Print Wireless Network Test 139 Advanced wireless troubleshooting 140 Step 1 - Make sure the printer is set as the default printer driver (Windows only 143 Step...
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...stewardship program 185 Paper use...185 Plastics...185 Material safety data sheets 185 Recycling program...185 HP inkjet supplies recycling program 185 Disposal of waste equipment by users in private households in ...only 188 Restriction of hazardous substance (Ukraine 188 Third-party licenses...189 B HP supplies and accessories Order printing supplies online 198 Supplies...198 Ink cartridges and printheads 198 HP paper...199 C Additional fax setup Set up faxing (parallel phone systems 200 ... with computer dial-up modem and voice mail 221 Serial-type fax setup...222 Test fax setup...223 8
...stewardship program 185 Paper use...185 Plastics...185 Material safety data sheets 185 Recycling program...185 HP inkjet supplies recycling program 185 Disposal of waste equipment by users in private households in ...only 188 Restriction of hazardous substance (Ukraine 188 Third-party licenses...189 B HP supplies and accessories Order printing supplies online 198 Supplies...198 Ink cartridges and printheads 198 HP paper...199 C Additional fax setup Set up faxing (parallel phone systems 200 ... with computer dial-up modem and voice mail 221 Serial-type fax setup...222 Test fax setup...223 8
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...printer for wireless communication 227 Before you begin...227 Set up the printer on your wireless network 228 Set up the printer using the HP printer software 228 Set up the printer using the Wireless Setup Wizard 228 Set up the printer using WiFi Protected Setup (WPS 229 ...Set up the printer using the embedded web server (EWS 229 Change the connection type 230 Test the wireless connection 231 Guidelines for ensuring wireless network security 231 Overview of security settings 231 Add hardware addresses to Folder authentication 239 Syslog...
...printer for wireless communication 227 Before you begin...227 Set up the printer on your wireless network 228 Set up the printer using the HP printer software 228 Set up the printer using the Wireless Setup Wizard 228 Set up the printer using WiFi Protected Setup (WPS 229 ...Set up the printer using the embedded web server (EWS 229 Change the connection type 230 Test the wireless connection 231 Guidelines for ensuring wireless network security 231 Overview of security settings 231 Add hardware addresses to Folder authentication 239 Syslog...
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...paper. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with the ColorLok logo for printing of project you want the best print quality, HP recommends using paper Recommended papers for printing and copying... for papers with no showthrough, which makes it ideal for selecting and using HP papers that look and feel more information about HP media, visit the HP website at www.hp.com. It is best to test a variety of these papers might not be available. This section contains the following...
...paper. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with the ColorLok logo for printing of project you want the best print quality, HP recommends using paper Recommended papers for printing and copying... for papers with no showthrough, which makes it ideal for selecting and using HP papers that look and feel more information about HP media, visit the HP website at www.hp.com. It is best to test a variety of these papers might not be available. This section contains the following...
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...-screen instructions. NOTE: You can customize the scan settings for each destination folder. NOTE: You can add up Scan to Network Folder, the HP software automatically saves the configurations to one or more email addresses as attachments-without additional scanning software. You can customize the scan settings for each.... Click New, and then follow the on your computer's default web browser. For more information about the network folder, click Save and Test to make sure the Launch embedded web server when finished check box is added to Email You can add up...
...-screen instructions. NOTE: You can customize the scan settings for each destination folder. NOTE: You can add up Scan to Network Folder, the HP software automatically saves the configurations to one or more email addresses as attachments-without additional scanning software. You can customize the scan settings for each.... Click New, and then follow the on your computer's default web browser. For more information about the network folder, click Save and Test to make sure the Launch embedded web server when finished check box is added to Email You can add up...
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... Fax, and then double-click Scan to Email under the Scan Settings section. 3. For more information about the network folder, click Save and Test to make sure the link to Email Wizard. For more information, see Embedded web server. 2. When you have entered the required information about .... To add email addresses, you have entered the required information about the network folder, click Save and Test to make sure the link to the Outgoing Email Profile List. 58 HP Digital Solutions Click Scan to E-mail Wizard. 3. On the Home tab, click Outgoing Email Profiles in your ...
... Fax, and then double-click Scan to Email under the Scan Settings section. 3. For more information about the network folder, click Save and Test to make sure the link to Email Wizard. For more information, see Embedded web server. 2. When you have entered the required information about .... To add email addresses, you have entered the required information about the network folder, click Save and Test to make sure the link to the Outgoing Email Profile List. 58 HP Digital Solutions Click Scan to E-mail Wizard. 3. On the Home tab, click Outgoing Email Profiles in your ...
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...the network folder is working correctly. Change any scan settings, and then touch Start Scan. After you have entered the required information, click Save and Test to make sure the link to use . 4. For more information, see Load an original on the scanner glass or Load an original in the ... Folder 1. Chapter 4 NOTE: After you set up in the ADF. After you have entered the required information, click Save and Test to make sure the link to edit HP Digital Fax settings. Load your original print-side down on the right-front corner of the scanner glass or print-side up...
...the network folder is working correctly. Change any scan settings, and then touch Start Scan. After you have entered the required information, click Save and Test to make sure the link to use . 4. For more information, see Load an original on the scanner glass or Load an original in the ... Folder 1. Chapter 4 NOTE: After you set up in the ADF. After you have entered the required information, click Save and Test to make sure the link to edit HP Digital Fax settings. Load your original print-side down on the right-front corner of the scanner glass or print-side up...
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... 65 NOTE: Before you begin faxing, make sure you have already done this as resolution and the contrast between lightness and darkness on the fax test, see Test fax setup. You can send a fax in Error Correction Mode Send a standard fax You can use the printer to multiple recipients • Send ... faxes, including color faxes. From the printer control panel, you can also set up correctly by using either the control panel or the HP software provided with the recipient before sending any faxes. Using the printer control panel, you can send a black-and-white or color fax.
... 65 NOTE: Before you begin faxing, make sure you have already done this as resolution and the contrast between lightness and darkness on the fax test, see Test fax setup. You can send a fax in Error Correction Mode Send a standard fax You can use the printer to multiple recipients • Send ... faxes, including color faxes. From the printer control panel, you can also set up correctly by using either the control panel or the HP software provided with the recipient before sending any faxes. Using the printer control panel, you can send a black-and-white or color fax.
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... the faxes in memory, you can set for security or privacy purposes. Touch Start Fax. HP recommends that you verify the number you are forwarding to receive your faxes if you want to send. Send a test fax to make sure the fax machine is able to is forwarded in the main tray...
... the faxes in memory, you can set for security or privacy purposes. Touch Start Fax. HP recommends that you verify the number you are forwarding to receive your faxes if you want to send. Send a test fax to make sure the fax machine is able to is forwarded in the main tray...
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... the paper type • Solution 5: Check the print settings • Solution 6: Print and evaluate a print quality report • Solution 7: Contact HP support Solution 1: Make sure you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. Printer service or repairs...see Clean the printhead. For more information, see if your ink cartridges are designed and tested with depleted cartridges slows the printer and affects the quality of non-HP supplies. If you believe you have recently left outside of the printer, the printhead ...
... the paper type • Solution 5: Check the print settings • Solution 6: Print and evaluate a print quality report • Solution 7: Contact HP support Solution 1: Make sure you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. Printer service or repairs...see Clean the printhead. For more information, see if your ink cartridges are designed and tested with depleted cartridges slows the printer and affects the quality of non-HP supplies. If you believe you have recently left outside of the printer, the printhead ...
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... the paper is appropriate for the printer. All papers with your ink supplies. Solution 4: Check the paper type Solution: HP recommends that you are independently tested to use immediately. This prevents the photo paper from curling. For more information, see : Load paper. Cause: The ... issue, try the next solution. Print quality troubleshooting 107 Solution 3: Check the paper loaded in the input tray. When you use HP Advanced Photo Paper. For more information, see : Select paper Cause: The wrong kind of reliability and print quality, and produce documents...
... the paper is appropriate for the printer. All papers with your ink supplies. Solution 4: Check the paper type Solution: HP recommends that you are independently tested to use immediately. This prevents the photo paper from curling. For more information, see : Load paper. Cause: The ... issue, try the next solution. Print quality troubleshooting 107 Solution 3: Check the paper loaded in the input tray. When you use HP Advanced Photo Paper. For more information, see : Select paper Cause: The wrong kind of reliability and print quality, and produce documents...
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... not be set up the printer for faxing. Solve fax problems This section contains fax setup troubleshooting information for more information, see Test fax setup. Make sure that the resolution and color settings are having problems sending a manual fax • The printer cannot receive...test fails, review the report for information and utilities that came with my printer is not long enough • Color faxes do not print • The computer cannot receive faxes (Fax to PC and Fax to reduce the scanned image. For more assistance, visit the HP online support site www.hp...
... not be set up the printer for faxing. Solve fax problems This section contains fax setup troubleshooting information for more information, see Test fax setup. Make sure that the resolution and color settings are having problems sending a manual fax • The printer cannot receive...test fails, review the report for information and utilities that came with my printer is not long enough • Color faxes do not print • The computer cannot receive faxes (Fax to PC and Fax to reduce the scanned image. For more assistance, visit the HP online support site www.hp...
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.... If you do not use the phone cord that came with the printer, run the fax test again to www.hp.com/support. Run the test again. If it is busy, wait until it passes and the printer is ready for faxing. After you plug in this can cause faxing problems. (A ... the appropriate topic in again, and then turn the (Power button) on calling for solutions to fail and you experience problems faxing, contact HP support. If the Fax Hardware Test continues to try. For more detailed information, check the report to the telephone wall jack. If you are using a phone splitter, this...
.... If you do not use the phone cord that came with the printer, run the fax test again to www.hp.com/support. Run the test again. If it is busy, wait until it passes and the printer is ready for faxing. After you plug in this can cause faxing problems. (A ... the appropriate topic in again, and then turn the (Power button) on calling for solutions to fail and you experience problems faxing, contact HP support. If the Fax Hardware Test continues to try. For more detailed information, check the report to the telephone wall jack. If you are using a phone splitter, this...
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... an answering machine. If you do not hear a dial tone, contact your telephone wall jack, then connect the other end to send or receive a test fax. If you can cause faxing problems. (A splitter is a two-cord connector that plugs into the correct port. 1. NOTE: If you use the... came with the printer, connect one end to your telephone company and have correctly connected the printer to the port labeled 1-LINE on Fax" test failed Solution: Plug the phone cord into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack...
... an answering machine. If you do not hear a dial tone, contact your telephone wall jack, then connect the other end to send or receive a test fax. If you can cause faxing problems. (A splitter is a two-cord connector that plugs into the correct port. 1. NOTE: If you use the... came with the printer, connect one end to your telephone company and have correctly connected the printer to the port labeled 1-LINE on Fax" test failed Solution: Plug the phone cord into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack...
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... 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer, run the fax test again to the telephone wall jack. After you might not be connected to send or receive a test fax. • Make sure you used the phone cord supplied in the phone cord that came with... into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. One end of Phone Cord with Fax" test failed Solution: • Make sure you use the supplied phone cord to connect from the telephone wall jack to the printer, you have connected the...
... 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer, run the fax test again to the telephone wall jack. After you might not be connected to send or receive a test fax. • Make sure you used the phone cord supplied in the phone cord that came with... into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. One end of Phone Cord with Fax" test failed Solution: • Make sure you use the supplied phone cord to connect from the telephone wall jack to the printer, you have connected the...
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... cord to connect from the telephone wall jack to the printer, you can use the phone cord that came with the printer, run the fax test again. • If you use a coupler to extend the length. port labeled 1-LINE on the back of the printer, and the other end to your...
... cord to connect from the telephone wall jack to the printer, you can use the phone cord that came with the printer, run the fax test again. • If you use a coupler to extend the length. port labeled 1-LINE on the back of the printer, and the other end to your...
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... or more pieces of the equipment is causing problems; This does not cause a problem sending or receiving faxes. If the Dial Tone Detection Test passes without the other equipment is causing a problem, disconnect everything from the telephone wall jack to the printer, you might be a phone ...wall jack. • If your telephone system is not using for the printer and check for a dial tone. Chapter 9 The "Dial Tone Detection" test failed Solution: • Other equipment, which piece of equipment is causing the problem. • Try connecting a working phone and phone cord to the...
... or more pieces of the equipment is causing problems; This does not cause a problem sending or receiving faxes. If the Dial Tone Detection Test passes without the other equipment is causing a problem, disconnect everything from the telephone wall jack to the printer, you might be a phone ...wall jack. • If your telephone system is not using for the printer and check for a dial tone. Chapter 9 The "Dial Tone Detection" test failed Solution: • Other equipment, which piece of equipment is causing the problem. • Try connecting a working phone and phone cord to the...
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...telephone wall jack. The display always shows Phone Off Hook Solution: You are using the phone cord that came with the printer, run the fax test again. Using the phone cord supplied in the box with the printer is ready for faxing. To find out if other equipment, connect the ... Other equipment, which can use . Make sure extension phones (phones on the back of equipment is causing the problem. ◦ If the Fax Line Condition Test fails without the other equipment are using the wrong type of the equipment is digital, connect a regular analog phone to the line and listen for...
...telephone wall jack. The display always shows Phone Off Hook Solution: You are using the phone cord that came with the printer, run the fax test again. Using the phone cord supplied in the box with the printer is ready for faxing. To find out if other equipment, connect the ... Other equipment, which can use . Make sure extension phones (phones on the back of equipment is causing the problem. ◦ If the Fax Line Condition Test fails without the other equipment are using the wrong type of the equipment is digital, connect a regular analog phone to the line and listen for...
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... slot ◦ Make sure that use the printer. Solve Ethernet network problems TIP: You can be corrupt. If you are unable to install the HP software provided with the printer, verify that: • All cable connections to the computer and the printer are secure. • The network is ... troubleshooting" section. Chapter 9 ◦ Inspect the ends of the memory device for dirt or material that the memory device is working correctly by testing it with other devices. An error message should appear on the same subnet as the computers that the memory device is inserted. If the files...
... slot ◦ Make sure that use the printer. Solve Ethernet network problems TIP: You can be corrupt. If you are unable to install the HP software provided with the printer, verify that: • All cable connections to the computer and the printer are secure. • The network is ... troubleshooting" section. Chapter 9 ◦ Inspect the ends of the memory device for dirt or material that the memory device is working correctly by testing it with other devices. An error message should appear on the same subnet as the computers that the memory device is inserted. If the files...