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User Guide 1 - Page 2
... the latest user guides, go to http://www.hp.com/support, and follow the instructions to http://www.microsoft.com for HP products and services are set forth in the United States and other countries. Software terms
By installing, copying, downloading, or otherwise using any further information or to be liable for technical or editorial errors or omissions contained...
User Guide 1 - Page 8
... ...40
11 Specifications ...42 Operating specifications ...42
12 Electrostatic discharge ...43
13 Accessibility ...44 HP and accessibility ...44 Standards and legislation ...46 Useful accessibility resources and links ...47 Contacting support ...48
14 Support information ...49 How to get help ...49 Where to get help ...49 Customer support for repairs ...50 Before upgrading your hardware ...50...
User Guide 1 - Page 10
... button, and then select the Get Help app.
● Find Windows password information
● Find links to driver updates
● Read frequently asked questions
● Troubleshoot the most common
See Troubleshooting on page 28. Select Advanced. 3. Getting information
Table 1-1 Getting information
Tasks
Instructions
● Set up , restoring, and recovering on page 39.
● See how...
User Guide 1 - Page 11
... product name, and your computer performance and resolves problems quickly by using automated updates, diagnostic tools, and guided assistance.
▲ Type support in the taskbar.
- Then select User Guides.
● Order parts and find additional troubleshooting help
● Upgrade or replace components of the user guide.
● Find computer warranty information
Limited Warranty*
To...
User Guide 1 - Page 13
...port or to save your product. Setting up your computer. Look in Hibernation...box for additional printed details or updates. If the computer is unresponsive .... After you complete the initial computer setup, you might result in the sequence ...guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to install the new software.
Then select User Guides...
User Guide 1 - Page 16
...HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide area network (WWAN), a much larger area. In a PAN, each device communicates directly with other devices, and devices must be equipped with you wherever you to set up a connection or network, connect to a network, and diagnose and repair network problems.... Mobile network operators install base stations (similar ...
User Guide 1 - Page 17
... to manually search for and connect to a network or to create a new network connection. 3.
Under the Change your network settings section, select Network and Sharing Center. 3. NOTE: If you want to connect to: 1. Select Set up the modem, install a network cable to connect your wireless router to the modem, and test the internet service. A list...
User Guide 1 - Page 31
... the HP Support Assistant app.
‒ or - Updates can resolve issues and bring new features and options to the device manufacturer's website, and follow the on-screen
instructions. Type support in a primary hard drive bay, the secondary hard drive bay (select products only), or both are parked. To update drivers: 1. Select Check for updates and messages. 3. Updating programs and drivers...
User Guide 1 - Page 40
... programs are prompted for example, HP DVD Writer 640b). 4.
Select Advanced system settings. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these steps. From the Advanced tab under Performance, select Settings. 5. To update a driver, select Update Driver, and then follow the on page...
User Guide 1 - Page 44
The HP Customer Support -
Press f2. b.
NOTE: The HP PC Hardware Diagnostics UEFI downloading instructions are provided in . Service Center page appears with your Failure ID and product number automatically filled in English only, and you must use a mobile device to stop a diagnostic test, press esc. Hard drive c. BIOS 3. When HP PC Hardware Diagnostics UEFI detects a failure that...
User Guide 1 - Page 45
..., follow the on-screen instructions to select and download the specific UEFI
Diagnostics version for the product. Go to http://www.hp.com/support. 2.
Go to http://www.hp.com/support. 2.
Go to download the software by using the product name or number.
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)
Remote HP PC Hardware Diagnostics UEFI is...
User Guide 1 - Page 53
... more, go to http://www.accessibilityassociation.org to join the online community, sign up for HP products
If you need additional support with the accessibility features on your specific situation-a variety of designing, producing, and marketing products and services that may provide additional assistance: ● Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft...
User Guide 1 - Page 58
... and Technical Support guide.
After the security seal has been broken, your computer is necessary, HP support will make arrangements to upgrade your system. These services are described in all countries or regions.) ● If a repair is then, to upgrade your system. For instructions on setting up your computer on the back of repair, because many
times HP can send the part directly...
User Guide 1 - Page 59
... downloading 36 starting 36 using 35 HP PC Hardware Diagnostics Windows downloading 34
M maintenance
Disk Cleanup 22 Disk Defragmenter 22 updating programs and drivers
23 MEID number 10 microphone, connecting 13 Miracast 19 mobile broadband
activating 10 IMEI number 10 MEID number 10 monitor brightness default, restoring 2
O operating specifications 42 operating system controls 8
P ports
external...
User Guide 1 - Page 60
... with the computer 25 troubleshooting
computer does not start 28 display (monitor) 29 internet access 31 keyboard and mouse (wireless)
30 keyboard and mouse (with
cable) 30 power 29 software 32 speakers and sound 30 turning off the computer 5
U unresponsive system 5 updating programs and drivers 23 USB port with HP Sleep and Charge,
identifying...
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