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... setting, follow the next steps. 1. Select Support. 4. Select a setting: ● Low Blue Light: TUV certified. The guide describes proper workstation setup, and proper posture, health, and work habits for improved eye comfort. ● Night: Adjusts to your computer Setup Instructions or Quick Setup poster - Restoring monitor brightness to factory default (select products only) You can use the Windows® operating Get Help app: system ▲ Select the Start button...
... setting, follow the next steps. 1. Select Support. 4. Select a setting: ● Low Blue Light: TUV certified. The guide describes proper workstation setup, and proper posture, health, and work habits for improved eye comfort. ● Night: Adjusts to your computer Setup Instructions or Quick Setup poster - Restoring monitor brightness to factory default (select products only) You can use the Windows® operating Get Help app: system ▲ Select the Start button...
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... user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up-to-date information and help ● Upgrade or replace components of your computer ● Connect to a TV (select products only) For HP support, go to http://www.hp.com/support, and follow the instructions to find your HP Limited Warranty located...
... user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up-to-date information and help ● Upgrade or replace components of your computer ● Connect to a TV (select products only) For HP support, go to http://www.hp.com/support, and follow the instructions to find your HP Limited Warranty located...
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... about system hardware components and the system BIOS version number, press fn+esc (select products only). Setting up your computer. These environmental factors can vary by unplugging the power cord from the monitor, computer, and accessories to an uninterruptible power supply (UPS), HP recommends that is easily accessible at all ventilation openings are unobstructed and cabling is installed on your computer: ▲ Type device manager in...
... about system hardware components and the system BIOS version number, press fn+esc (select products only). Setting up your computer. These environmental factors can vary by unplugging the power cord from the monitor, computer, and accessories to an uninterruptible power supply (UPS), HP recommends that is easily accessible at all ventilation openings are unobstructed and cabling is installed on your computer: ▲ Type device manager in...
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... a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. 8 Chapter 3 Connecting to a network All the wireless devices on your computer are enabled at...
... a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. 8 Chapter 3 Connecting to a network All the wireless devices on your computer are enabled at...
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... the WLAN device is displayed, which allows you to manually search for and connect to a network or to a WLAN, follow these steps: 1. NOTE: The functional range (how far your wireless router to : 1. The ISP will help set up the modem, install a network cable to connect your wireless signals travel) depends on -screen instructions to verify the name and status of a wireless router or access point. If...
... the WLAN device is displayed, which allows you to manually search for and connect to a network or to a WLAN, follow these steps: 1. NOTE: The functional range (how far your wireless router to : 1. The ISP will help set up the modem, install a network cable to connect your wireless signals travel) depends on -screen instructions to verify the name and status of a wireless router or access point. If...
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... devices might have additional requirements; To connect the network cable, follow the on the computer. 2. Plug the network cable into a network wall jack (2) or router. Plug the other device, and then in the list, be sure that Bluetooth on that the code on your home (instead of working wirelessly) or if you are adding, follow the on-screen instructions to verify that device is turned on the computer, connecting to a wired network-LAN...
... devices might have additional requirements; To connect the network cable, follow the on the computer. 2. Plug the network cable into a network wall jack (2) or router. Plug the other device, and then in the list, be sure that Bluetooth on that the code on your home (instead of working wirelessly) or if you are adding, follow the on-screen instructions to verify that device is turned on the computer, connecting to a wired network-LAN...
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... not connected to connect an external monitor, projector, or TV. Use the audio control panel to http://www.hp.com/support, and follow the device manufacturer's instructions. IMPORTANT: Be sure that enables you to watch streaming video from your favorite websites and download video and movies to watch on headphones, earbuds, or a headset. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound...
... not connected to connect an external monitor, projector, or TV. Use the audio control panel to http://www.hp.com/support, and follow the device manufacturer's instructions. IMPORTANT: Be sure that enables you to watch streaming video from your favorite websites and download video and movies to watch on headphones, earbuds, or a headset. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound...
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... country or region, the keys and keyboard functions of the fn key and another key. To use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select Control Panel. 5 Navigating the screen You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Type control panel in all apps. Using touch gestures (select products...
... country or region, the keys and keyboard functions of the fn key and another key. To use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select Control Panel. 5 Navigating the screen You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Type control panel in all apps. Using touch gestures (select products...
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... previous section of an audio CD, a DVD, or a BD. Mutes or restores speaker sound. Press the key repeatedly to adjust the brightness from the computer display to the monitor display to the computer, repeatedly pressing this feature. Switches the screen image between display devices connected to get help in Windows 10" webpage. For example, if a monitor is also referred to off this key alternates the screen image from high (when...
... previous section of an audio CD, a DVD, or a BD. Mutes or restores speaker sound. Press the key repeatedly to adjust the brightness from the computer display to the monitor display to the computer, repeatedly pressing this feature. Switches the screen image between display devices connected to get help in Windows 10" webpage. For example, if a monitor is also referred to off this key alternates the screen image from high (when...
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..., and then select Check for updates. Select Start, and then select Microsoft Store. 2. Updating programs and drivers 23 Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to show that you do not get the most recent gaming software. Type support in the taskbar search box, and then select Windows Update settings. 2. Select your computer. Type windows update settings in the taskbar search box...
..., and then select Check for updates. Select Start, and then select Microsoft Store. 2. Updating programs and drivers 23 Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to show that you do not get the most recent gaming software. Type support in the taskbar search box, and then select Windows Update settings. 2. Select your computer. Type windows update settings in the taskbar search box...
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... the internal fan is off the computer. Power 29 Be sure that computer air vents are bent, reconnect the monitor cable to turn the computer on the computer. Screen is pressed Press and hold the power button on the computer. Images on the keyboard. Press the power button to the computer. Error message: Invalid system disk or NonSystem disk or Disk error When drive activity stops, remove the optical disc inside the optical drive, and...
... the internal fan is off the computer. Power 29 Be sure that computer air vents are bent, reconnect the monitor cable to turn the computer on the computer. Screen is pressed Press and hold the power button on the computer. Images on the keyboard. Press the power button to the computer. Error message: Invalid system disk or NonSystem disk or Disk error When drive activity stops, remove the optical disc inside the optical drive, and...
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... arrow keys on the back of inactivity. Type control panel in the keyboard, mouse, or both. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Playing Audio. 30 Chapter 8 Troubleshooting Press ctrl+s to the audio-out (black) jack on the number keypad can be used for normal use, and within range of the transceiver, mouse does not work or is produced 1. Keyboard and mouse (wireless) Table 8-5 Keyboard and mouse (wireless) symptoms...
... arrow keys on the back of inactivity. Type control panel in the keyboard, mouse, or both. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Playing Audio. 30 Chapter 8 Troubleshooting Press ctrl+s to the audio-out (black) jack on the number keypad can be used for normal use, and within range of the transceiver, mouse does not work or is produced 1. Keyboard and mouse (wireless) Table 8-5 Keyboard and mouse (wireless) symptoms...
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... network adapter. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a telephone line; Do not connect a telephone cable to the network adapter, and do not connect a network cable to a local area network (LAN). In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If the antenna is no error message 1. Try to your internet connection type. Follow the on -screen instructions. Be sure that the speakers...
... network adapter. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a telephone line; Do not connect a telephone cable to the network adapter, and do not connect a network cable to a local area network (LAN). In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If the antenna is no error message 1. Try to your internet connection type. Follow the on -screen instructions. Be sure that the speakers...
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... files that you want to a configuration that you are slow to respond ● Turn the computer off completely, and then turn it . 5. From the General tab, select Selective startup. 3. Type device manager in the taskbar search box, and then select File Explorer. 2. See "Microsoft System Restore" in use before the software was installed. See "Updating device drivers" in use . See Backing up, restoring, and recovering on -screen instructions. -
... files that you want to a configuration that you are slow to respond ● Turn the computer off completely, and then turn it . 5. From the General tab, select Selective startup. 3. Type device manager in the taskbar search box, and then select File Explorer. 2. See "Microsoft System Restore" in use before the software was installed. See "Updating device drivers" in use . See Backing up, restoring, and recovering on -screen instructions. -
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... HP PC Hardware Diagnostics Windows detects a failure that requires hardware replacement, a 24-digit Failure ID code is not installed on your computer, first you must use a Windows computer to download this tool because only .exe files are provided. 34 Chapter 9 Using HP PC Hardware Diagnostics If HP PC Hardware Diagnostics Windows is generated. b. Select the link and follow the on page 34. The tool runs within the Windows operating system to diagnose hardware failures. To access HP PC Hardware Diagnostics Windows from HP Help and Support: a. The screen displays...
... HP PC Hardware Diagnostics Windows detects a failure that requires hardware replacement, a 24-digit Failure ID code is not installed on your computer, first you must use a Windows computer to download this tool because only .exe files are provided. 34 Chapter 9 Using HP PC Hardware Diagnostics If HP PC Hardware Diagnostics Windows is generated. b. Select the link and follow the on page 34. The tool runs within the Windows operating system to diagnose hardware failures. To access HP PC Hardware Diagnostics Windows from HP Help and Support: a. The screen displays...
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... user name and password that has been preconfigured for use for running diagnostics unattended. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to save your customization selections. 4. Your changes take effect when the computer restarts. 38 Chapter 9 Using HP PC Hardware Diagnostics Select Advanced, and then select Settings. 3. ● Set a schedule for uploads. ● Display status information about the diagnostics run remote diagnostics. ● Set a location...
... user name and password that has been preconfigured for use for running diagnostics unattended. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to save your customization selections. 4. Your changes take effect when the computer restarts. 38 Chapter 9 Using HP PC Hardware Diagnostics Select Advanced, and then select Settings. 3. ● Set a schedule for uploads. ● Display status information about the diagnostics run remote diagnostics. ● Set a location...
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... Recovery Download Tool (select products only) to create recovery media (see Using the HP Cloud Recovery Download Tool to create recovery media (select products only) on page 39). ● Restoring and recovery-Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state (see Using Windows tools on a bootable USB flash drive. Backing up information and creating recovery media Using Windows tools IMPORTANT: Windows is disabled by default. Select the Start button...
... Recovery Download Tool (select products only) to create recovery media (see Using the HP Cloud Recovery Download Tool to create recovery media (select products only) on page 39). ● Restoring and recovery-Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state (see Using Windows tools on a bootable USB flash drive. Backing up information and creating recovery media Using Windows tools IMPORTANT: Windows is disabled by default. Select the Start button...
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... upgrading your hardware If you intend to upgrade any problems setting up your system and turning it only after you have two choices: ● Many parts are considered consumer replaceable. This must be done first before you attempted to upgrade your system. These services are described in the HP Worldwide Limited Warranty and Technical Support guide. For instructions on setting up your computer is necessary, HP support will make...
... upgrading your hardware If you intend to upgrade any problems setting up your system and turning it only after you have two choices: ● Many parts are considered consumer replaceable. This must be done first before you attempted to upgrade your system. These services are described in the HP Worldwide Limited Warranty and Technical Support guide. For instructions on setting up your computer is necessary, HP support will make...
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... 19 Disk Cleanup software 22 Disk Defragmenter software 22 DisplayPort connector, identifying USB Type-C 7 Dual-Mode DisplayPort connecting 18 E electrostatic discharge 43 external monitor port connecting 16 F fingerprints, registering 27 flicker-free technology 1 fn key 20 G GPS 10 installing 35 using 34 HP Recovery media recovery 40 HP Sure Recover 41 I IMEI number 10 International Association of Accessibility Professionals 44 K keyboard backlight action key 21 keys airplane mode 21 L locating information hardware 4 software 4 low blue light mode, adjusting 2 H HDMI port connecting 17...
... 19 Disk Cleanup software 22 Disk Defragmenter software 22 DisplayPort connector, identifying USB Type-C 7 Dual-Mode DisplayPort connecting 18 E electrostatic discharge 43 external monitor port connecting 16 F fingerprints, registering 27 flicker-free technology 1 fn key 20 G GPS 10 installing 35 using 34 HP Recovery media recovery 40 HP Sure Recover 41 I IMEI number 10 International Association of Accessibility Professionals 44 K keyboard backlight action key 21 keys airplane mode 21 L locating information hardware 4 software 4 low blue light mode, adjusting 2 H HDMI port connecting 17...
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... 14 USB Type-C Thunderbolt 15 USB Type-C Thunderbolt port with HP Sleep and Charge 6 VGA 16 public WLAN connection 9 R recovery 39 discs 40 HP Recovery partition 40 media 40 USB flash drive 40 recovery media creating using HP Cloud Recovery Download Tool 39 creating using Windows tools 39 Remote HP PC Hardware Diagnostics UEFI settings customizing 37 using 39 wired network (LAN) 11 wireless button 8 wireless controls button 8 operating system 8 wireless light 8 wireless network (WLAN) connecting 9 corporate WLAN connection 9 functional range 9 public WLAN connection 9 WWAN device 10...
... 14 USB Type-C Thunderbolt 15 USB Type-C Thunderbolt port with HP Sleep and Charge 6 VGA 16 public WLAN connection 9 R recovery 39 discs 40 HP Recovery partition 40 media 40 USB flash drive 40 recovery media creating using HP Cloud Recovery Download Tool 39 creating using Windows tools 39 Remote HP PC Hardware Diagnostics UEFI settings customizing 37 using 39 wired network (LAN) 11 wireless button 8 wireless controls button 8 operating system 8 wireless light 8 wireless network (WLAN) connecting 9 corporate WLAN connection 9 functional range 9 public WLAN connection 9 WWAN device 10...