IBM 1332 - InfoPrint B/W Laser Printer Support and Manuals
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User Guide - Page 19
...
approach used to perform the task. Repair information provides instructions for service personnel.
Special tools and test equipment are working.
CAUTION: When you are listed in the area of printer
problems.
4. Infoprint 1332/1352/1372
Preface
This manual contains maintenance procedures for making printer adjustments and removing and
installing FRUs.
5. It is a danger from...
User Guide - Page 21
... 1-1 Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to verify the repair. After you to most computer networks.
The IBM Infoprint 1332/1352/1372 laser printers are letter quality page printers designed to attach to IBM-compatible personal computers and to the correct field replaceable unit (FRU) or part. General information...
User Guide - Page 40
... 980 thru 984 can reflash NAND. If this does not fix the problem, replace the system board. Unrecoverable software error in slot 2. If the memory in slot 2 now works correctly, replace the failing DIMM that was in network card x. • 978 -
Infoprint 1332/1352/1372
Service error code (continued)
Error code
Action
954 NVRAM CRC Failure
Indicates the NVRAM experienced a CRC...
User Guide - Page 41
... error codes are helpful troubleshooting a paper path problem, especially paper jams in the base printer, envelope feeder, and duplex option. Note: can be one of the following: duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. Write down the information.
2. The first screen of how the printer displays a duplex option sub error code. Infoprint 1332/1352/1372
Service error...
User Guide - Page 75
...installed. Check Bin 4 displays
Service tip: When a 274 Paper Jam Check Bin 4 message displays, a problem exists with this service check or go to the service check for damage, especially the connector pins. If incorrect, replace the sensor assembly.
FRU 1 5-Bin mailbox option 2 Mechanical linkage
assembly
Action
Check the autoconnects, cables, and connectors of loose or damaged parts...
User Guide - Page 77
...support.
Note: If the DC motor is shorted, it is correctly installed at J2 on the control board. Warning: Use caution not to short adjacent pins on page 2-6. Restore factory defaults.
If Error Code... Record the complete list of the Sub Error Codes are incorrect, replace the control board. Infoprint 1332/1352/1372
990 Service Error displays
FRU 1 Mechanical linkage
DC motor assembly...
User Guide - Page 84
... option assembly.
2-48 Service Manual Infoprint 1332/1352/1372
Duplex does not recognize that the option is installed, or other options below the duplex are correctly connected to the duplex system board at J9, J10, J11, and J12. If damaged, replace the duplex option.
If no problem is found , replace the duplex option assembly.
232 Jam displays on the...
User Guide - Page 99
Infoprint 1332/1352/1372
202 Paper Jam Open Rear Door displays and a sheet of paper is jammed prior to the pass thru sensor flag or 202 Paper Jam Open Rear Door displays, a sheet of paper feeds out to the standard bin even though bin x is selected and paper exits half way out of problem check the "Base printer sub error codes" on page 2-6. Service tip...
User Guide - Page 103
Infoprint 1332/1352/1372
The printer does not recognize the paper size selected. FRU 1 Back restraint
Side restraint Snap-in and set to: (V dc) Letter Legal A4 Exec B5 A5
0
0 +3.3 +3.3 0 +3.3
0
0
0
0
0
0
+3.3 +3.3 0
0
0 +3.3
0
+3.3 +3.3
0
+3.3 0
+3.3 +3.3 +3.3 +3.3 +3.3 +3.3 +3.3
If the voltage on the system board. If a problem is found , go to step 2. If no problem is not ...
User Guide - Page 110
... the problem, replace the control board.
271 Paper jam - Note...parts, or interference from J3 on the control board. Infoprint 1332/1352/1372
Remove Paper - Bin x
FRU
1 D.C. The voltage measures approximately 0 V dc.
motor mechanical linkage assembly
Action
Make sure the DC motor cable connector is displayed, POST incomplete, unable to replace the control board.
2-74 Service Manual...
User Guide - Page 114
... the input sensor. If incorrect, replace the system board. Infoprint 1332/1352/1372
Printhead service check
The printhead assembly does not contain any print quality problems do the following menu settings as indicated. If service error code 930 displays, the wrong printhead is installed correctly. • Verify proper paper type, texture, and weight settings for print quality of the...
User Guide - Page 122
... option as being installed. If incorrect, replace the stapler motor/drive...replace the switch assembly.
Infoprint 1332/1352/1372
StapleSmart finisher service check
Note: When removing the stapler mechanism from the option, first remove the staple supply cartridge. Note: When replacing staples in the supply cartridge, discard any old staples in the cartridge and replace with step 2. Problems...
User Guide - Page 130
... harness to 0 V dc when the printer runs the print test.
Check the voltage at J22-3. If the problem continues, replace the system board.
2-94 Service Manual For any checks on the transfer roll or associated parts for proper operation. Infoprint 1332/1352/1372
Transfer roll service check
Service tip: The transfer roll is replaced when an 80 Scheduled Maintenance displays.
User Guide - Page 137
... • Page counts for each 9xx or 2xx error
Note: The 900 error code does not have sub error codes. To print the error log:
1.
Some of support for each error • Sub error code information for verification or diagnosis. Select Print Log from the Error Log menu. Infoprint 1332/1352/1372
Printing the error log
Additional diagnostic information is available when you print...
User Guide - Page 147
Infoprint 1332/1352/1372
Printer setup
Setting the page count
This lets the servicer change the page count from the menu. 2. Press Menu until the value you want displays. 3. Press Select to move to the next digit, and press Menu until you set the page count:
1. To view the permanent page count:
1. Maintenance page count
This counter...
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