Fingerprint Developer's Guide (old)
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... documents (as IP address. You need to be familiar with operating, maintaining, and troubleshooting your Intermec printer. and Canada, contact your local representative, from the Intermec web site, click About Us > Contact Us. To search for developing applications in the Intermec Fingerprint programming language. Before You Begin Telephone Support In the U.S.A. and Canada, call...
... documents (as IP address. You need to be familiar with operating, maintaining, and troubleshooting your Intermec printer. and Canada, contact your local representative, from the Intermec web site, click About Us > Contact Us. To search for developing applications in the Intermec Fingerprint programming language. Before You Begin Telephone Support In the U.S.A. and Canada, call...
PD41 and PD42 Commercial Printer User's Manual
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... Printer 66 Contacting Product Support 66 Understanding Error Messages on the PD42 67 Troubleshooting Printer Problems and Finding Solutions 69 Troubleshooting Communication Problems 72 Using the Line Analyzer in Fingerprint 72 Using Dump Mode 73 Using Testmode and Extended Testmode to Troubleshoot 74 Using Testmode 74 Using Extended Testmode 75 Adjusting the Printer 77... USB Interface 95 USB Host Interface 96 Ethernet Interface 96 Parallel IEEE 1284 Interface 97 Media Specifications 98 Accessories for the Printer 107 PD41 and PD42 Commercial Printer User's Manual vii
... Printer 66 Contacting Product Support 66 Understanding Error Messages on the PD42 67 Troubleshooting Printer Problems and Finding Solutions 69 Troubleshooting Communication Problems 72 Using the Line Analyzer in Fingerprint 72 Using Dump Mode 73 Using Testmode and Extended Testmode to Troubleshoot 74 Using Testmode 74 Using Extended Testmode 75 Adjusting the Printer 77... USB Interface 95 USB Host Interface 96 Ethernet Interface 96 Parallel IEEE 1284 Interface 97 Media Specifications 98 Accessories for the Printer 107 PD41 and PD42 Commercial Printer User's Manual vii
PD41 and PD42 Commercial Printer User's Manual
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...who is crucial to the continual improvement of the printer, and how to install, configure, operate, maintain, and troubleshoot it. xii PD41 and PD42 Commercial Printer User's Manual Who Should Read This Manual This user's guide is written for your network and general ... Contact Us. This user's guide provides you should be familiar with information about this manual, please contact the Intermec Technical Communications department directly at www.intermec.com and click Support > Knowledge Central to review technical information or to download our current manuals. and Canada,...
...who is crucial to the continual improvement of the printer, and how to install, configure, operate, maintain, and troubleshoot it. xii PD41 and PD42 Commercial Printer User's Manual Who Should Read This Manual This user's guide is written for your network and general ... Contact Us. This user's guide provides you should be familiar with information about this manual, please contact the Intermec Technical Communications department directly at www.intermec.com and click Support > Knowledge Central to review technical information or to download our current manuals. and Canada,...
PD41 and PD42 Commercial Printer User's Manual
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... communicates detailed information about the current state of the printer. Fingerprint 10.6.0 Test The PD42 Screen and Soft Keys PD41 and PD42 Commercial Printer User's Manual 7 Using the Printer Understanding the Printer LEDs (continued) Symbol LED Color Ready-to Troubleshoot" on when the printer is in Testmode or Extended Testmode. The printer is...
... communicates detailed information about the current state of the printer. Fingerprint 10.6.0 Test The PD42 Screen and Soft Keys PD41 and PD42 Commercial Printer User's Manual 7 Using the Printer Understanding the Printer LEDs (continued) Symbol LED Color Ready-to Troubleshoot" on when the printer is in Testmode or Extended Testmode. The printer is...
PD41 and PD42 Commercial Printer User's Manual
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4 Troubleshooting and Maintaining the Printer Use this chapter to troubleshoot and maintain the printer. This chapter contains these sections: • Troubleshooting the Printer • Adjusting the Printer • Maintaining the Printer 65
4 Troubleshooting and Maintaining the Printer Use this chapter to troubleshoot and maintain the printer. This chapter contains these sections: • Troubleshooting the Printer • Adjusting the Printer • Maintaining the Printer 65
PD41 and PD42 Commercial Printer User's Manual
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... Support, you cannot find your problem, you may need to call Intermec Product Support, make sure you may need to an Intermec Product Support representative in "Troubleshooting Printer Problems and Finding Solutions" on a testprint page . 66 PD41 and PD42 Commercial Printer User's Manual If you may have the following information ready: • Printer serial...
... Support, you cannot find your problem, you may need to call Intermec Product Support, make sure you may need to an Intermec Product Support representative in "Troubleshooting Printer Problems and Finding Solutions" on a testprint page . 66 PD41 and PD42 Commercial Printer User's Manual If you may have the following information ready: • Printer serial...
PD41 and PD42 Commercial Printer User's Manual
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...label is upgrading its firmware. PD41 and PD42 Commercial Printer User's Manual 67 Press feed not done. on page 74. For help , see on your printer. Troubleshooting and Maintaining the Printer Understanding Error Messages on the PD42 Use the following tables to resume printing. ...taken. Check to complete the task. Press Feed ( ) or Testfeed ( ). Possible PD42 Printer Error Icons and Messages Error Icon Error Message Printhead lifted. Remove the label to troubleshoot some common error messages you may see "The printers can occur when you perform a ...
...label is upgrading its firmware. PD41 and PD42 Commercial Printer User's Manual 67 Press feed not done. on page 74. For help , see on your printer. Troubleshooting and Maintaining the Printer Understanding Error Messages on the PD42 Use the following tables to resume printing. ...taken. Check to complete the task. Press Feed ( ) or Testfeed ( ). Possible PD42 Printer Error Icons and Messages Error Icon Error Message Printhead lifted. Remove the label to troubleshoot some common error messages you may see "The printers can occur when you perform a ...
PD41 and PD42 Commercial Printer User's Manual
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... the Paper Type in Setup mode. For help , see "Loading Thermal Transfer Ribbon" on page 9. Testfeed not done. Troubleshooting and Maintaining the Printer Possible PD42 Printer Error Icons and Messages (continued) Error Icon ' Error Message Solution IP configuration error. Try these solutions: • Load thermal ...or black mark. • Go into Setup mode and verify that the label length parameter is installed properly. 68 PD41 and PD42 Commercial Printer User's Manual Make sure the cutter is correct. • Verify that extends beyond the "print window."
... the Paper Type in Setup mode. For help , see "Loading Thermal Transfer Ribbon" on page 9. Testfeed not done. Troubleshooting and Maintaining the Printer Possible PD42 Printer Error Icons and Messages (continued) Error Icon ' Error Message Solution IP configuration error. Try these solutions: • Load thermal ...or black mark. • Go into Setup mode and verify that the label length parameter is installed properly. 68 PD41 and PD42 Commercial Printer User's Manual Make sure the cutter is correct. • Verify that extends beyond the "print window."
PD41 and PD42 Commercial Printer User's Manual
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... make sure the print mechanism is locked and closed correctly. • Check the cutter for problems. • Check to troubleshoot common printer problems. Printer Problems and Possible Solutions Problem Possible Solution The Power LED does not light up when the printer is working... Problems and Finding Solutions Use the following table to make sure your application is switched on after printing. Troubleshooting and Maintaining the Printer Possible PD42 Printer Error Icons and Messages (continued) Error Icon Error Message Solution Cutter not responding. A green LED should be ...
... make sure the print mechanism is locked and closed correctly. • Check the cutter for problems. • Check to troubleshoot common printer problems. Printer Problems and Possible Solutions Problem Possible Solution The Power LED does not light up when the printer is working... Problems and Finding Solutions Use the following table to make sure your application is switched on after printing. Troubleshooting and Maintaining the Printer Possible PD42 Printer Error Icons and Messages (continued) Error Icon Error Message Solution Cutter not responding. A green LED should be ...
PD41 and PD42 Commercial Printer User's Manual
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... sure the sensors are sticky. or abnormal printing • Clean the media compartment. Printing is working correctly. 70 PD41 and PD42 Commercial Printer User's Manual Test • Make sure the label gap sensor is clean. The printer keeps printing or feeding when...straight. • Make sure the media is installed propoerly. Make sure the media is jammed after • Clear the media jam. Troubleshooting and Maintaining the Printer Printer Problems and Possible Solutions (continued) Problem Possible Solution A label is loaded correctly. • Check the media...
... sure the sensors are sticky. or abnormal printing • Clean the media compartment. Printing is working correctly. 70 PD41 and PD42 Commercial Printer User's Manual Test • Make sure the label gap sensor is clean. The printer keeps printing or feeding when...straight. • Make sure the media is installed propoerly. Make sure the media is jammed after • Clear the media jam. Troubleshooting and Maintaining the Printer Printer Problems and Possible Solutions (continued) Problem Possible Solution A label is loaded correctly. • Check the media...
PD41 and PD42 Commercial Printer User's Manual
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... sure the ink-side of the print image • Make sure the printhead is not wrinkling. PD41 and PD42 Commercial Printer User's Manual 71 Only partial labels are Check the printhead balance. Troubleshooting and Maintaining the Printer Printer Problems and Possible Solutions (continued) Problem Possible Solution Printing is faded or light. •...
... sure the ink-side of the print image • Make sure the printhead is not wrinkling. PD41 and PD42 Commercial Printer User's Manual 71 Only partial labels are Check the printhead balance. Troubleshooting and Maintaining the Printer Printer Problems and Possible Solutions (continued) Problem Possible Solution Printing is faded or light. •...
PD41 and PD42 Commercial Printer User's Manual
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...is clean and in good condition. While the printer is receiving data, the Ready-to verify that the printer is ready to Troubleshoot" on one or more characters have a PD42, the Dump mode icon appears on a label. For help , see "To clean the printhead" on page 85. •... the Line Analyzer in the correct position. The program considers the transmission terminated and prints out a label. 72 PD41 and PD42 Commercial Printer User's Manual Troubleshooting Communication Problems You can use Dump mode to -Work indicator blinks. The easiest way to enter Dump mode is not in Fingerprint...
...is clean and in good condition. While the printer is receiving data, the Ready-to verify that the printer is ready to Troubleshoot" on one or more characters have a PD42, the Dump mode icon appears on a label. For help , see "To clean the printhead" on page 85. •... the Line Analyzer in the correct position. The program considers the transmission terminated and prints out a label. 72 PD41 and PD42 Commercial Printer User's Manual Troubleshooting Communication Problems You can use Dump mode to -Work indicator blinks. The easiest way to enter Dump mode is not in Fingerprint...
PD41 and PD42 Commercial Printer User's Manual
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...incoming characters on the communications ports and prints them on again. Chapter 4 - For more labels. To enter Dump from the Setup menu on the PD42 1 Press to enter Setup mode. 2 Navigate to Test/Service> Data Dump. 3 Toggle to 032 dec) are printed in Dump mode. Control ... can access Dump mode through Test mode or Extended Test mode and you exit Dump mode, a final label prints to print another label. Troubleshooting and Maintaining the Printer Printable characters are printed in Fingerprint. As long as a continuous string of characters received so far When you will print...
...incoming characters on the communications ports and prints them on again. Chapter 4 - For more labels. To enter Dump from the Setup menu on the PD42 1 Press to enter Setup mode. 2 Navigate to Test/Service> Data Dump. 3 Toggle to 032 dec) are printed in Dump mode. Control ... can access Dump mode through Test mode or Extended Test mode and you exit Dump mode, a final label prints to print another label. Troubleshooting and Maintaining the Printer Printable characters are printed in Fingerprint. As long as a continuous string of characters received so far When you will print...
PD41 and PD42 Commercial Printer User's Manual
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...enters Dump mode. 74 PD41 and PD42 Commercial Printer User's Manual Testmode is a simple linear sequence which requires little user input. To use Testmode 1 Turn off the printer. 2 Load media and ribbon (if necessary). Chapter 4 - Troubleshooting and Maintaining the Printer Using Testmode ...and Extended Testmode to Troubleshoot Use Testmode and Extended Testmode when you more options. Using Testmode Testmode is a simple linear sequence which...
...enters Dump mode. 74 PD41 and PD42 Commercial Printer User's Manual Testmode is a simple linear sequence which requires little user input. To use Testmode 1 Turn off the printer. 2 Load media and ribbon (if necessary). Chapter 4 - Troubleshooting and Maintaining the Printer Using Testmode ...and Extended Testmode to Troubleshoot Use Testmode and Extended Testmode when you more options. Using Testmode Testmode is a simple linear sequence which...
PD41 and PD42 Commercial Printer User's Manual
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... a Testfeed in Extended Testmode and the following screen appears. After approximately ten seconds, the printer enters Extended Testmode. SELECT MEDIA TEST PD41 and PD42 Commercial Printer User's Manual 75 Troubleshooting and Maintaining the Printer 7 Press the Print button once or press the Cancel soft key ( ) to factory defaults. You are now in...
... a Testfeed in Extended Testmode and the following screen appears. After approximately ten seconds, the printer enters Extended Testmode. SELECT MEDIA TEST PD41 and PD42 Commercial Printer User's Manual 75 Troubleshooting and Maintaining the Printer 7 Press the Print button once or press the Cancel soft key ( ) to factory defaults. You are now in...
PD41 and PD42 Commercial Printer User's Manual
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... more information on Dump mode, see "Using Dump Mode" on page 73. Select the option and then follow the onscreen instructions. Troubleshooting and Maintaining the Printer • Press to cycle through the different options. • Press to select a test function. •... Select Media When you select your media, the printer performs a slow sensor calibration (slow testfeed). Exit Exit Extended Testmode. 76 PD41 and PD42 Commercial Printer User's Manual Exit Extended Testmode and enter Setup mode. Restore factory default settings. Chapter 4 - Press to exit Extended Testmode. ...
... more information on Dump mode, see "Using Dump Mode" on page 73. Select the option and then follow the onscreen instructions. Troubleshooting and Maintaining the Printer • Press to cycle through the different options. • Press to select a test function. •... Select Media When you select your media, the printer performs a slow sensor calibration (slow testfeed). Exit Exit Extended Testmode. 76 PD41 and PD42 Commercial Printer User's Manual Exit Extended Testmode and enter Setup mode. Restore factory default settings. Chapter 4 - Press to exit Extended Testmode. ...
PD41 and PD42 Commercial Printer User's Manual
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... the ribbon supply hub. 2 Rotate the knob: • clockwise to increase the tension. • counterclockwise to print quality. Troubleshooting and Maintaining the Printer Adjusting the Printer Use this section to perform adjustments to help solve problems related to decrease the tension. Preventing...tension or the ribbon shield. Test Label A Test Label B 1234567890 1234567890 Low Quality Printouts Caused by Ribbon Wrinkling PD41 and PD42 Commercial Printer User's Manual 77 If your labels look like the following illustration, you have problems with thermal transfer ribbon getting...
... the ribbon supply hub. 2 Rotate the knob: • clockwise to increase the tension. • counterclockwise to print quality. Troubleshooting and Maintaining the Printer Adjusting the Printer Use this section to perform adjustments to help solve problems related to decrease the tension. Preventing...tension or the ribbon shield. Test Label A Test Label B 1234567890 1234567890 Low Quality Printouts Caused by Ribbon Wrinkling PD41 and PD42 Commercial Printer User's Manual 77 If your labels look like the following illustration, you have problems with thermal transfer ribbon getting...
PD41 and PD42 Commercial Printer User's Manual
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AB 2 Twist the screw a half-turn screw B clockwise. Troubleshooting and Maintaining the Printer To adjust the ribbon shield 1 If the label printout matches: • Test Label A, turn screw A clockwise. • Test Label B, turn and ... maintained properly. If this situation happens, turn the screws counterclockwise completely and start over. To clear a media jam 1 Turn off the printer. 78 PD41 and PD42 Commercial Printer User's Manual Chapter 4 -
AB 2 Twist the screw a half-turn screw B clockwise. Troubleshooting and Maintaining the Printer To adjust the ribbon shield 1 If the label printout matches: • Test Label A, turn screw A clockwise. • Test Label B, turn and ... maintained properly. If this situation happens, turn the screws counterclockwise completely and start over. To clear a media jam 1 Turn off the printer. 78 PD41 and PD42 Commercial Printer User's Manual Chapter 4 -
PD41 and PD42 Commercial Printer User's Manual
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...print mechanism. If you adjust the position of the media. 5 Check to see "Maintaining the Printer" on one side than full-width, Intermec recommends that you are lighter on page 88. 6 Reload the media. If your printouts are using any damaged or wrinkled part of the ...the printhead balance 1 If you need to lift the printhead. 3 Pull the media away from the print mechanism. PD41 and PD42 Commercial Printer User's Manual 79 Troubleshooting and Maintaining the Printer 2 Pull out on the printhead lever and turn it counterclockwise to clean the printhead, see if adhesive ...
...print mechanism. If you adjust the position of the media. 5 Check to see "Maintaining the Printer" on one side than full-width, Intermec recommends that you are lighter on page 88. 6 Reload the media. If your printouts are using any damaged or wrinkled part of the ...the printhead balance 1 If you need to lift the printhead. 3 Pull the media away from the print mechanism. PD41 and PD42 Commercial Printer User's Manual 79 Troubleshooting and Maintaining the Printer 2 Pull out on the printhead lever and turn it counterclockwise to clean the printhead, see if adhesive ...
PD41 and PD42 Commercial Printer User's Manual
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Chapter 4 - Troubleshooting and Maintaining the Printer 2 Pull out on the printhead lever and turn it counterclockwise to lift the printhead. 3 Move the balance boxes: • outward for wider media. • inward for narrower media. Balance box 4 Close the printhead and load the ribbon. 5 Test and readjust the balance boxes if necessary. 80 PD41 and PD42 Commercial Printer User's Manual
Chapter 4 - Troubleshooting and Maintaining the Printer 2 Pull out on the printhead lever and turn it counterclockwise to lift the printhead. 3 Move the balance boxes: • outward for wider media. • inward for narrower media. Balance box 4 Close the printhead and load the ribbon. 5 Test and readjust the balance boxes if necessary. 80 PD41 and PD42 Commercial Printer User's Manual