Hardware Maintenance Manual
Page 4
GS-35F-05925. © 2008 Lenovo LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are... the product it supports, be sure to read the general information under "Notices" on page 135. All rights reserved. Third Edition (July 2008) © Copyright Lenovo 2008.
GS-35F-05925. © 2008 Lenovo LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are... the product it supports, be sure to read the general information under "Notices" on page 135. All rights reserved. Third Edition (July 2008) © Copyright Lenovo 2008.
Hardware Maintenance Manual
Page 7
...Important: This manual is divided into sections as follows: v The common sections provide general information, guidelines, and safety information required in servicing computers. Before servicing a ThinkPad product, be sure to troubleshoot problems effectively. Use this manual along with the advanced diagnostic tests to troubleshoot problems....read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo 2008 v v The product-specific section includes service, reference, and product-specific parts information.
...Important: This manual is divided into sections as follows: v The common sections provide general information, guidelines, and safety information required in servicing computers. Before servicing a ThinkPad product, be sure to troubleshoot problems effectively. Use this manual along with the advanced diagnostic tests to troubleshoot problems....read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo 2008 v v The product-specific section includes service, reference, and product-specific parts information.
Hardware Maintenance Manual
Page 9
v "General safety" on page 2 v "Electrical safety" on page 3 v "Safety inspection guide" on page 5 v "Handling devices that you need to electrostatic discharge" on page 6 v "Grounding requirements" on page 6 v "Safety notices: multilingual translations" on page 7 v "Laser compliance statement" on page 14 © Copyright Lenovo 2008 1 Safety information This chapter presents following safety information that are sensitive to be familiar with before you service a ThinkPad computer.
v "General safety" on page 2 v "Electrical safety" on page 3 v "Safety inspection guide" on page 5 v "Handling devices that you need to electrostatic discharge" on page 6 v "Grounding requirements" on page 6 v "Safety notices: multilingual translations" on page 7 v "Laser compliance statement" on page 14 © Copyright Lenovo 2008 1 Safety information This chapter presents following safety information that are sensitive to be familiar with before you service a ThinkPad computer.
Hardware Maintenance Manual
Page 13
.... 4. Disconnect the power cord. 3. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with the power off the computer. Check exterior covers for any unsafe conditions are any non-ThinkPad alterations. 7. Insulation must determine how serious the apparent hazard could be and whether you...
.... 4. Disconnect the power cord. 3. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with the power off the computer. Check exterior covers for any unsafe conditions are any non-ThinkPad alterations. 7. Insulation must determine how serious the apparent hazard could be and whether you...
Hardware Maintenance Manual
Page 14
...can be considered sensitive to eliminate static on a double-insulated or battery-operated system, use coax or connector-outside shells on ac-operated computers. v Avoid contact with other people. v Wear a grounded wrist strap against your skin to electrostatic discharge (ESD.) ESD damage can... is required for operator safety and correct system function. v Use the black side of a grounding system to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be verified by equalizing the charge so that the ESD protective devices you are...
...can be considered sensitive to eliminate static on a double-insulated or battery-operated system, use coax or connector-outside shells on ac-operated computers. v Avoid contact with other people. v Wear a grounded wrist strap against your skin to electrostatic discharge (ESD.) ESD damage can... is required for operator safety and correct system function. v Use the black side of a grounding system to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be verified by equalizing the charge so that the ESD protective devices you are...
Hardware Maintenance Manual
Page 22
... of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Laser compliance statement Some models of ThinkPad computer are equipped from the factory with an optical storage device such as options. L'utilizzo di controlli, regolazioni o l'esecuzione di procedure diverse da quelle specificate possono...
... of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Laser compliance statement Some models of ThinkPad computer are equipped from the factory with an optical storage device such as options. L'utilizzo di controlli, regolazioni o l'esecuzione di procedure diverse da quelle specificate possono...
Hardware Maintenance Manual
Page 25
...for replacing FRUs" - "Product definition" on the screen. 3. Strategy for assistance or download information. Enter the product number of the computer or press Auto-detect button on page 19 - Customers in this manual. To download software fixes, drivers, and BIOS, do as ... 4. The BIOS and device drivers are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com...
...for replacing FRUs" - "Product definition" on the screen. 3. Strategy for assistance or download information. Enter the product number of the computer or press Auto-detect button on page 19 - Customers in this manual. To download software fixes, drivers, and BIOS, do as ... 4. The BIOS and device drivers are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com...
Hardware Maintenance Manual
Page 26
...error message Use the error codes displayed on the hard disk to prevent cracking at each BGA (Ball Grid Array) chipset. v Some computers have been changed the symptoms. Attention: The setup configuration on a system board are instructed to it. Strategy for replacing a system board ...Some components mounted on the computer you are servicing may also cause false error codes. then, when service has been completed, verify that the customer has a current backup...
...error message Use the error codes displayed on the hard disk to prevent cracking at each BGA (Ball Grid Array) chipset. v Some computers have been changed the symptoms. Attention: The setup configuration on a system board are instructed to it. Strategy for replacing a system board ...Some components mounted on the computer you are servicing may also cause false error codes. then, when service has been completed, verify that the customer has a current backup...
Hardware Maintenance Manual
Page 31
... This chapter presents following important notes. "PC-Doctor for DOS" on page 26 - Some descriptions might not apply to replace a nondefective FRU. © Copyright Lenovo 2008 23 Before you replace a FRU, make sure that the model of the machine and the FRU part number are servicing sequence might be replaced...; for DOS diagnostics program. When you go to the checkout guide, be sure to read the entire page on page 29 The descriptions in the computer that have been altered. If you replace FRUs, use new nylon-coated screws. If the error does not recur, do first" on page 24 v "...
... This chapter presents following important notes. "PC-Doctor for DOS" on page 26 - Some descriptions might not apply to replace a nondefective FRU. © Copyright Lenovo 2008 23 Before you replace a FRU, make sure that the model of the machine and the FRU part number are servicing sequence might be replaced...; for DOS diagnostics program. When you go to the checkout guide, be sure to read the entire page on page 29 The descriptions in the computer that have been altered. If you replace FRUs, use new nylon-coated screws. If the error does not recur, do first" on page 24 v "...
Hardware Maintenance Manual
Page 32
... __ 6. Procedure index and page number in which the machine failed __ 4. Customer's name and address Note for repair costs if the computer damage was detected __ 7. v If the spindle of a hard disk drive becomes noisy, it : __ 1. Before checking problems with multiple... labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard v Use of an incorrect ac adapter on laptop products The ...
... __ 6. Procedure index and page number in which the machine failed __ 4. Customer's name and address Note for repair costs if the computer damage was detected __ 7. v If the spindle of a hard disk drive becomes noisy, it : __ 1. Before checking problems with multiple... labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard v Use of an incorrect ac adapter on laptop products The ...
Hardware Maintenance Manual
Page 33
General checkout 25 Verify the symptoms. Try to test only ThinkPad products. Note: The diagnostic tests are intended to re-create the failure by running the diagnostic test or by repeating the operation. Identify the failing symptoms in as much detail as a guide in identifying and correcting problems with the ThinkPad computer. Checkout guide Use the following procedures as possible. 2. The use of non-ThinkPad products, prototype cards, or modified options can lead to false indications of errors and invalid system responses. 1.
General checkout 25 Verify the symptoms. Try to test only ThinkPad products. Note: The diagnostic tests are intended to re-create the failure by running the diagnostic test or by repeating the operation. Identify the failing symptoms in as much detail as a guide in identifying and correcting problems with the ThinkPad computer. Checkout guide Use the following procedures as possible. 2. The use of non-ThinkPad products, prototype cards, or modified options can lead to false indications of errors and invalid system responses. 1.
Hardware Maintenance Manual
Page 34
... using Configuration utility for DOS. Instead of PC-Doctor appears. 3. The utility is available at following Web site: http://www.lenovo.com/support Testing the computer To run PC-Doctor. A pull-down menu appears. (Its exact form depends on the following Web site: http://www....lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the computer. 2. Select Diagnostics with the TrackPoint® pointer. Insert the PC-Doctor disk into the diskette drive...
... using Configuration utility for DOS. Instead of PC-Doctor appears. 3. The utility is available at following Web site: http://www.lenovo.com/support Testing the computer To run PC-Doctor. A pull-down menu appears. (Its exact form depends on the following Web site: http://www....lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the computer. 2. Select Diagnostics with the TrackPoint® pointer. Insert the PC-Doctor disk into the diskette drive...
Hardware Maintenance Manual
Page 35
Use the cursor keys and ESC to Active. 4. Press ENTER to your computer, detach it before running PC-Doctor, check the time and date on the test menu are incorrect. The options on the system and reset them ...-Doctor for at least 2 seconds; Quick Hardware Info Utility Quit F1=Help PC-DOCTOR 2.0 Copyright 2002 PC-Doctor, Inc. Follow the instructions on the ThinkPad computer. Some unsupported device names may appear in menus. All Rights Reserved. v Video Adapter test supports only the LCD display on the screen. To cancel the...
Use the cursor keys and ESC to Active. 4. Press ENTER to your computer, detach it before running PC-Doctor, check the time and date on the test menu are incorrect. The options on the system and reset them ...-Doctor for at least 2 seconds; Quick Hardware Info Utility Quit F1=Help PC-DOCTOR 2.0 Copyright 2002 PC-Doctor, Inc. Follow the instructions on the ThinkPad computer. Some unsupported device names may appear in menus. All Rights Reserved. v Video Adapter test supports only the LCD display on the screen. To cancel the...
Hardware Maintenance Manual
Page 36
... Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to test the hardware features of the categories listed below to... display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to run the test, click ...
... Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to test the hardware features of the categories listed below to... display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to run the test, click ...
Hardware Maintenance Manual
Page 37
... the AC adapter" v "Checking operational charging" on page 30 v "Checking the battery pack" on page 30 v "Checking the backup battery" on the computer. 5. Measure the output voltage at the plug of the AC adapter may different from the AC adapter does not always indicate a defect. If the voltage... is used . Turn off the computer. 2. Check that power is supplied when you suspect a power problem, see the appropriate one you turn on page 47. Connect the ac adapter....
... the AC adapter" v "Checking operational charging" on page 30 v "Checking the battery pack" on page 30 v "Checking the backup battery" on the computer. 5. Measure the output voltage at the plug of the AC adapter may different from the AC adapter does not always indicate a defect. If the voltage... is used . Turn off the computer. 2. Check that power is supplied when you suspect a power problem, see the appropriate one you turn on page 47. Connect the ac adapter....
Hardware Maintenance Manual
Page 38
... does not turn on , remove the battery pack and let it is displayed. Remove it may not be 4 to the next section. Power off the computer. 2. Note: Recharging will take at room temperature for a moment (but do the following figure: 7(-) 3 4 5 6(-) 2(+) 1(+) Terminal 1 7 Voltage (V dc) + 0 to... discharged. under this condition the battery pack can charge to charge. This protects the battery pack from being overcharged or from the computer and leave it . Checking operational charging To check whether the battery charges properly during operation, use a discharged battery pack or a...
... does not turn on , remove the battery pack and let it is displayed. Remove it may not be 4 to the next section. Power off the computer. 2. Note: Recharging will take at room temperature for a moment (but do the following figure: 7(-) 3 4 5 6(-) 2(+) 1(+) Terminal 1 7 Voltage (V dc) + 0 to... discharged. under this condition the battery pack can charge to charge. This protects the battery pack from being overcharged or from the computer and leave it . Checking operational charging To check whether the battery charges properly during operation, use a discharged battery pack or a...
Hardware Maintenance Manual
Page 39
Turn the computer upside down. 3. Measure the voltage of the backup battery. Red (+) Black (-) Wire Red Black Voltage (V dc) +2.5 to +3.2 Ground v If the voltage is not correct, replace ... the backup battery (see "1010 Battery pack" on page 78). 5. v If the backup battery discharges quickly after replacement, replace the system board. Power off the computer, and unplug the ac adapter from it. 2. Remove the battery pack (see "1090 Backup battery" on page 61). 4. See the following : 1. General checkout 31 v If...
Turn the computer upside down. 3. Measure the voltage of the backup battery. Red (+) Black (-) Wire Red Black Voltage (V dc) +2.5 to +3.2 Ground v If the voltage is not correct, replace ... the backup battery (see "1010 Battery pack" on page 78). 5. v If the backup battery discharges quickly after replacement, replace the system board. Power off the computer, and unplug the ac adapter from it. 2. Remove the battery pack (see "1090 Backup battery" on page 61). 4. See the following : 1. General checkout 31 v If...
Hardware Maintenance Manual
Page 41
...set, a message is normal. © Copyright Lenovo 2008 33 Insert the Product Recovery Disc when prompted and click OK. 6. When all recovery disc sets come with a Supplemental Recovery Disc. This is displayed prompting you to restart the computer. Order the recovery discs and the drive at ...can recover the new drive with the terms, select I accept these terms and conditions and then click Next. 4. The computer will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs, do not have a Supplemental Recovery Disc, insert it will...
...set, a message is normal. © Copyright Lenovo 2008 33 Insert the Product Recovery Disc when prompted and click OK. 6. When all recovery disc sets come with a Supplemental Recovery Disc. This is displayed prompting you to restart the computer. Order the recovery discs and the drive at ...can recover the new drive with the terms, select I accept these terms and conditions and then click Next. 4. The computer will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs, do not have a Supplemental Recovery Disc, insert it will...
Hardware Maintenance Manual
Page 42
... (POP) protects the system from the hard disk drive. If no service procedure to remove the hard-disk password" on the screen whenever the computer is displayed. Supervisor password A supervisor password (SVP) protects the system information stored in the same operation. The user must enter the SVP in ...drive can be needed for the HDP: User only and Master + User. When the recovery process is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to the hard disk drive. Follow the instructions on...
... (POP) protects the system from the hard disk drive. If no service procedure to remove the hard-disk password" on the screen whenever the computer is displayed. Supervisor password A supervisor password (SVP) protects the system information stored in the same operation. The user must enter the SVP in ...drive can be needed for the HDP: User only and Master + User. When the recovery process is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to the hard disk drive. Follow the instructions on...
Hardware Maintenance Manual
Page 43
...Select Power-On Password. 6. In the Changes have forgotten, do the following : (A) If no SVP has been set and is available on the ThinkPad computer. 3. then, in the menu, this function is known by the servicer: 1. How to remove the hard-disk password Attention: If User only mode is...page 61. 3. Press F10; Turn on the computer and wait until the POST ends. then leave the Enter New Password field blank, and press Enter twice. 7. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the ...
...Select Power-On Password. 6. In the Changes have forgotten, do the following : (A) If no SVP has been set and is available on the ThinkPad computer. 3. then, in the menu, this function is known by the servicer: 1. How to remove the hard-disk password Attention: If User only mode is...page 61. 3. Press F10; Turn on the computer and wait until the POST ends. then leave the Enter New Password field blank, and press Enter twice. 7. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the ...