Installation Guide
Page 1
... mobile router's WiFi network name and password. Install the back cover. Any non‑NETGEAR trademarks are used for two seconds. Home Back Power button TS-9 external antenna connector Ethernet port USB C port TS-9 external antenna connector Install the SIM card and battery Your mobile router requires a SIM card to connect to . Gently insert the SIM card into either a laptop or the provided Quick Charge AC power adapter Set up your login credentials. To fully charge SIM card 2. Quick Start...
... mobile router's WiFi network name and password. Install the back cover. Any non‑NETGEAR trademarks are used for two seconds. Home Back Power button TS-9 external antenna connector Ethernet port USB C port TS-9 external antenna connector Install the SIM card and battery Your mobile router requires a SIM card to connect to . Gently insert the SIM card into either a laptop or the provided Quick Charge AC power adapter Set up your login credentials. To fully charge SIM card 2. Quick Start...
Installation Guide
Page 2
... Declaration of purchase within your WiFi network connection manager. 2. Tap WiFi and then select from the LCD screen. On your mobile router's WiFi network name (NTGR-XXXX) and connect. 3. Log in as a fixed wireless router, remove the battery and power the router using only the NETGEAR battery, USB type-C cable, and AC power adapter that is connected to the Internet. 2. Tap WiFi Name and enter your laptop or other WiFi device 1. On your changes. 4. If you do not...
... Declaration of purchase within your WiFi network connection manager. 2. Tap WiFi and then select from the LCD screen. On your mobile router's WiFi network name (NTGR-XXXX) and connect. 3. Log in as a fixed wireless router, remove the battery and power the router using only the NETGEAR battery, USB type-C cable, and AC power adapter that is connected to the Internet. 2. Tap WiFi Name and enter your laptop or other WiFi device 1. On your changes. 4. If you do not...
User Manual
Page 4
... Access Point Names (APN 46 Add an APN for Another Network 46 Select an APN to Use 48 Remove an APN Entry 48 Set Up Always-on WiFi 49 Set up Always-on WiFi From the Mobile Router 49 Set up Always-on WiFi From the Mobile Router Web Page.....50 Enable DMZ 50 Update Mobile Router Software and Firmware 51 Update Mobile Router Software and Firmware in Response to an Update Available Alert 52 Check for Software Updates...
... Access Point Names (APN 46 Add an APN for Another Network 46 Select an APN to Use 48 Remove an APN Entry 48 Set Up Always-on WiFi 49 Set up Always-on WiFi From the Mobile Router 49 Set up Always-on WiFi From the Mobile Router Web Page.....50 Enable DMZ 50 Update Mobile Router Software and Firmware 51 Update Mobile Router Software and Firmware in Response to an Update Available Alert 52 Check for Software Updates...
User Manual
Page 5
...'t my device access the mobile router web page when connected to a VPN 56 Why can't my mobile router connect to a computer running other operating systems 60 How do I find my computer's IP address 59 Find the IP address on a Windows 7 or Windows 10 device.59 Find the IP address on a Windows 8 device 60 Find the IP address on a Mac OS X device 60 Find the IP address on a Mac OS X device 61 What do I forget my admin login password 58 General...
...'t my device access the mobile router web page when connected to a VPN 56 Why can't my mobile router connect to a computer running other operating systems 60 How do I find my computer's IP address 59 Find the IP address on a Windows 7 or Windows 10 device.59 Find the IP address on a Windows 8 device 60 Find the IP address on a Mac OS X device 60 Find the IP address on a Mac OS X device 61 What do I forget my admin login password 58 General...
User Manual
Page 7
...; Connect to the Internet • Replace a SIM Card • Home Screen • Powering Off/Resetting the Device • Security Credentials • Connect to the Mobile Router With Tethering • Customize the Mobile Router Settings • Log in this manual, you can check for and download new firmware manually. This chapter provides an overview of your product does not match what is appropriate, or you might need to Your Mobile Router Web Page...
...; Connect to the Internet • Replace a SIM Card • Home Screen • Powering Off/Resetting the Device • Security Credentials • Connect to the Mobile Router With Tethering • Customize the Mobile Router Settings • Log in this manual, you can check for and download new firmware manually. This chapter provides an overview of your product does not match what is appropriate, or you might need to Your Mobile Router Web Page...
User Manual
Page 13
... and to make changes to power off or reset the device. 2. Hold down the Power button for 5 seconds. For information about changing WiFi passwords, see Change WiFi Encryption Settings on a label under the battery. The default WiFi password is unique to log in length. Use this to connect your mobile router settings. It displays on a label under the battery. The default login password is blank (a power-saving feature), press and quickly release the Power button. Get Started 13 User Manual
... and to make changes to power off or reset the device. 2. Hold down the Power button for 5 seconds. For information about changing WiFi passwords, see Change WiFi Encryption Settings on a label under the battery. The default WiFi password is unique to log in length. Use this to connect your mobile router settings. It displays on a label under the battery. The default login password is blank (a power-saving feature), press and quickly release the Power button. Get Started 13 User Manual
User Manual
Page 14
... router. To install drivers on . Connect the mobile router to your mobile router web page: 1. To log in order to download the required software driver. Note: Make sure that your computer has access to Internet when you use the tethering feature because your computer might need to access the Internet in to your computer using the USB-C cable instead of cable connection is powered off. 2. Get Started 14 User Manual This kind of connecting with WiFi. This is connected...
... router. To install drivers on . Connect the mobile router to your mobile router web page: 1. To log in order to download the required software driver. Note: Make sure that your computer has access to Internet when you use the tethering feature because your computer might need to access the Internet in to your computer using the USB-C cable instead of cable connection is powered off. 2. Get Started 14 User Manual This kind of connecting with WiFi. This is connected...
User Manual
Page 15
... default password is connected to manage advanced settings. From the computer or WiFi device that is printed on the product label. The default password is . You can use as is printed on the product label. Get Started 15 User Manual Log in to your mobile router web page: 1. Enter http://192.168.1.1. The mobile router web page displays. 3. The password is case-sensitive. Enter the administrator login password. Nighthawk M5 5G WiFi 6 Mobile Router...
... default password is connected to manage advanced settings. From the computer or WiFi device that is printed on the product label. The default password is . You can use as is printed on the product label. Get Started 15 User Manual Log in to your mobile router web page: 1. Enter http://192.168.1.1. The mobile router web page displays. 3. The password is case-sensitive. Enter the administrator login password. Nighthawk M5 5G WiFi 6 Mobile Router...
User Manual
Page 17
... the current broadband session. From a computer or WiFi device that is case-sensitive. The password is connected to the mobile router, launch a web browser. 2. Use Your Mobile Router 17 User Manual View Data Usage on the Mobile Router Web Page To view data usage information on the mobile router: To wake the device, press the Power button. The mobile router web page displays the data usage for the...
... the current broadband session. From a computer or WiFi device that is case-sensitive. The password is connected to the mobile router, launch a web browser. 2. Use Your Mobile Router 17 User Manual View Data Usage on the Mobile Router Web Page To view data usage information on the mobile router: To wake the device, press the Power button. The mobile router web page displays the data usage for the...
User Manual
Page 28
... Router Web Page Note: You can turn domestic data off , but not on from the web page. The default password is connected to the mobile router, launch a web browser. 2. Use Your Mobile Router 28 User Manual Enter http://192.168.1.1. The Status page displays. 5. The mobile router web page displays. 3. Enter the administrator login password. Nighthawk M5 5G WiFi 6 Mobile Router View Mobile Broadband Network Status From the Mobile Router Web Page To view network status...
... Router Web Page Note: You can turn domestic data off , but not on from the web page. The default password is connected to the mobile router, launch a web browser. 2. Use Your Mobile Router 28 User Manual Enter http://192.168.1.1. The Status page displays. 5. The mobile router web page displays. 3. Enter the administrator login password. Nighthawk M5 5G WiFi 6 Mobile Router View Mobile Broadband Network Status From the Mobile Router Web Page To view network status...
User Manual
Page 29
Tap Settings. 3. Tap Int'l Roaming. The International Roaming screen displays. 5. Tap Int'l Roaming On/Off. The Broadband screen displays the network status. 4. To wake the device, tap Power. 2. Use Your Mobile Router 29 User Manual Your settings are saved. Nighthawk M5 5G WiFi 6 Mobile Router Turn International Roaming On and Off From the Mobile Router To view network status from the mobile router: 1. Tap Broadband.
Tap Settings. 3. Tap Int'l Roaming. The International Roaming screen displays. 5. Tap Int'l Roaming On/Off. The Broadband screen displays the network status. 4. To wake the device, tap Power. 2. Use Your Mobile Router 29 User Manual Your settings are saved. Nighthawk M5 5G WiFi 6 Mobile Router Turn International Roaming On and Off From the Mobile Router To view network status from the mobile router: 1. Tap Broadband.
User Manual
Page 31
... using both a 2.4- Nighthawk M5 5G WiFi 6 Mobile Router Manage WiFi Advanced users can set up the WiFi radio of your devices support 5 GHz WiFi, use 5 GHz WiFi for any other reason you want to disable WiFi and use the mobile router only in tethered mode, the mobile router gives you change WiFi settings, any devices connected to the mobile router are available: • Default, Dual-Band. Use Your Mobile Router 31 User Manual Turn off from the mobile router: 1. On the mobile router web...
... using both a 2.4- Nighthawk M5 5G WiFi 6 Mobile Router Manage WiFi Advanced users can set up the WiFi radio of your devices support 5 GHz WiFi, use 5 GHz WiFi for any other reason you want to disable WiFi and use the mobile router only in tethered mode, the mobile router gives you change WiFi settings, any devices connected to the mobile router are available: • Default, Dual-Band. Use Your Mobile Router 31 User Manual Turn off from the mobile router: 1. On the mobile router web...
User Manual
Page 32
... bottom of your device must restart WiFi connections. 7. Your settings are saved. Use Your Mobile Router 32 User Manual Your settings are saved. Turn On 5 GHz WiFi From the Mobile Router Web Page When all of the page. 6. From a computer or WiFi device that changing the WiFi info temporarily causes connectivity loss. 5. Enter http://192.168.1.1. Select Settings > Setup >WiFi Profiles . Click the Apply button. Enter the administrator login password. The default password is case-sensitive...
... bottom of your device must restart WiFi connections. 7. Your settings are saved. Use Your Mobile Router 32 User Manual Your settings are saved. Turn On 5 GHz WiFi From the Mobile Router Web Page When all of the page. 6. From a computer or WiFi device that changing the WiFi info temporarily causes connectivity loss. 5. Enter http://192.168.1.1. Select Settings > Setup >WiFi Profiles . Click the Apply button. Enter the administrator login password. The default password is case-sensitive...
User Manual
Page 34
... password is printed on the mobile router. To allow the WiFi information to the mobile router, launch a web browser. 2. Click the Apply button. Your settings are disconnected when the mobile router resets. Use Your Mobile Router 34 User Manual Select Settings > Setup > Wireless. 5. Change WiFi Settings From the Mobile Router Web Page To select a WiFi profile or create a custom profile on Home check box selected. 7. Enter http://192.168.1.1. Manage WiFi Security Note: When you that changing the WiFi...
... password is printed on the mobile router. To allow the WiFi information to the mobile router, launch a web browser. 2. Click the Apply button. Your settings are disconnected when the mobile router resets. Use Your Mobile Router 34 User Manual Select Settings > Setup > Wireless. 5. Change WiFi Settings From the Mobile Router Web Page To select a WiFi profile or create a custom profile on Home check box selected. 7. Enter http://192.168.1.1. Manage WiFi Security Note: When you that changing the WiFi...
User Manual
Page 36
... case-sensitive. Use Your Mobile Router 36 User Manual Enter the administrator login password. The home page displays. 4. From a computer or WiFi device that is printed on the product label. The default password is connected to save this option. The home page displays. 4. The default password is not to select this change the type of the page. Select Settings > Setup > Wireless. Click the Continue button. To change , your WiFi network without a password and you...
... case-sensitive. Use Your Mobile Router 36 User Manual Enter the administrator login password. The home page displays. 4. From a computer or WiFi device that is printed on the product label. The default password is connected to save this option. The home page displays. 4. The default password is not to select this change the type of the page. Select Settings > Setup > Wireless. Click the Continue button. To change , your WiFi network without a password and you...
User Manual
Page 50
... administrator login password. The home page displays. 4. Select Settings > Setup >Always-on Wifi; Enter http://192.168.1.1. The password is printed on Wifi, select the Enable check box. Note: Data Offloading is connected to disable offloading manually before enabling Always-on WiFi . This computer intercepts incoming Internet traffic, providing an extra layer Maintain Your Mobile Router 50 User Manual To enable Always-on the product label. The mobile router web page displays. 3. The default password...
... administrator login password. The home page displays. 4. Select Settings > Setup >Always-on Wifi; Enter http://192.168.1.1. The password is printed on Wifi, select the Enable check box. Note: Data Offloading is connected to disable offloading manually before enabling Always-on WiFi . This computer intercepts incoming Internet traffic, providing an extra layer Maintain Your Mobile Router 50 User Manual To enable Always-on the product label. The mobile router web page displays. 3. The default password...
User Manual
Page 53
... Mobile Router 53 User Manual You can then click OK to continue the update, tap Continue Update. Nighthawk M5 5G WiFi 6 Mobile Router The screen refreshes showing any available update. 5. When the wait period is complete, after you want to install it, tap the Update now button to the charge and tap OK. If you tap Update now, the update proceeds. After the update install...
... Mobile Router 53 User Manual You can then click OK to continue the update, tap Continue Update. Nighthawk M5 5G WiFi 6 Mobile Router The screen refreshes showing any available update. 5. When the wait period is complete, after you want to install it, tap the Update now button to the charge and tap OK. If you tap Update now, the update proceeds. After the update install...
User Manual
Page 64
... default password is designed to work over a wide temperature range (for the PIN to unlock the micro SIM card. 2. Temperature-Related Alerts The mobile router is printed on page ?.). Click the Save button. If a problem still exists, contact customer service. From a computer or WiFi device that the micro SIM card is connected to the mobile router, launch a web browser. 3. SIM Error - For information about replacing a SIM, see Environmental Specifications...
... default password is designed to work over a wide temperature range (for the PIN to unlock the micro SIM card. 2. Temperature-Related Alerts The mobile router is printed on page ?.). Click the Save button. If a problem still exists, contact customer service. From a computer or WiFi device that the micro SIM card is connected to the mobile router, launch a web browser. 3. SIM Error - For information about replacing a SIM, see Environmental Specifications...
User Manual
Page 65
... Up and Restore Mobile Router Settings on . Tap Power to the factory settings. If you want to keep them, save them before doing the reset and restore them afterward. If you reset the mobile router, all of your admin login password for the mobile router web page. Reset the Mobile Router From the Mobile Router Start with the mobile router turned on page ?. Nighthawk M5 5G WiFi 6 Mobile Router Move the device to...
... Up and Restore Mobile Router Settings on . Tap Power to the factory settings. If you want to keep them, save them before doing the reset and restore them afterward. If you reset the mobile router, all of your admin login password for the mobile router web page. Reset the Mobile Router From the Mobile Router Start with the mobile router turned on page ?. Nighthawk M5 5G WiFi 6 Mobile Router Move the device to...
User Manual
Page 66
...the Reset Defaults button. From a computer or WiFi device that is connected to its factory settings. The mobile router web page displays. 3. The default password is case-sensitive. The additional settings screen displays. 4. A message displays telling you that devices currently connected will lose Internet access. 5. Nighthawk M5 5G WiFi 6 Mobile Router 3. The mobile router resets to its factory settings: 1. The password is printed on the product label. Tap Factory Reset. Troubleshooting 66 User Manual Select Settings > Administrator > Factory Reset...
...the Reset Defaults button. From a computer or WiFi device that is connected to its factory settings. The mobile router web page displays. 3. The default password is case-sensitive. The additional settings screen displays. 4. A message displays telling you that devices currently connected will lose Internet access. 5. Nighthawk M5 5G WiFi 6 Mobile Router 3. The mobile router resets to its factory settings: 1. The password is printed on the product label. Tap Factory Reset. Troubleshooting 66 User Manual Select Settings > Administrator > Factory Reset...
