ES9465/ES9475 e-Filing Guide
Page 11
...Filing. e-Filing Functions 9 e-Filing web utility supports only Windows. y You can operate with a client computer Below is a list of e-Filing using TWAIN Driver and File Downloader. Mac OS and other computers are not supported. ‰ Managing user boxes/folders The following functions allow you can back up or restore documents in the e-Filing. y To display document image files in thumbnail view and list view P.60 "Displaying documents" y To rename documents P.61 "Renaming documents" y To delete documents P.63 "Deleting documents" y To print documents (entire document/test print...
...Filing. e-Filing Functions 9 e-Filing web utility supports only Windows. y You can operate with a client computer Below is a list of e-Filing using TWAIN Driver and File Downloader. Mac OS and other computers are not supported. ‰ Managing user boxes/folders The following functions allow you can back up or restore documents in the e-Filing. y To display document image files in thumbnail view and list view P.60 "Displaying documents" y To rename documents P.61 "Renaming documents" y To delete documents P.63 "Deleting documents" y To print documents (entire document/test print...
ES9465/ES9475 Quick Start Guide
Page 10
... can be installed in this equipment to add one tray. The Front USB Cable is scanned one go . Paper Feed Pedestal and Additional Drawer Module or Large Capacity Feeder Use the Paper Feed Pedestal to a PC with a commercially available USB cable. 5. A maximum of the equipment, control panel and touch panel. Automatic duplexing unit This unit makes copies on the media type of the equipment) Open this connector when printing files stored in a USB device or storing scanned data into the USB device.
... can be installed in this equipment to add one tray. The Front USB Cable is scanned one go . Paper Feed Pedestal and Additional Drawer Module or Large Capacity Feeder Use the Paper Feed Pedestal to a PC with a commercially available USB cable. 5. A maximum of the equipment, control panel and touch panel. Automatic duplexing unit This unit makes copies on the media type of the equipment) Open this connector when printing files stored in a USB device or storing scanned data into the USB device.
ES9465/ES9475 Quick Start Guide
Page 56
... [Device] Tab Error Messages Error Codes When You Think Something Is Wrong With the Equipment Regular Maintenance Error codes Press [JOB STATUS] and then the [LOG] tab on the Touch Panel Clearing a Paper Misfeed Clearing a Staple Jam Replacing a Toner Cartridge Replacing the Waste Toner Box Refilling With Staples Cleaning the Main Chargers and LED Print Heads Cleaning the Hole Punch Dust Bin When Printed Sheets Overflow from the Stacker Copying Problems Print Job Problems Printer Driver Problems Network Connection Problems Client Problems Hardware Problems Scanning Problems e-Filing Web...
... [Device] Tab Error Messages Error Codes When You Think Something Is Wrong With the Equipment Regular Maintenance Error codes Press [JOB STATUS] and then the [LOG] tab on the Touch Panel Clearing a Paper Misfeed Clearing a Staple Jam Replacing a Toner Cartridge Replacing the Waste Toner Box Refilling With Staples Cleaning the Main Chargers and LED Print Heads Cleaning the Hole Punch Dust Bin When Printed Sheets Overflow from the Stacker Copying Problems Print Job Problems Printer Driver Problems Network Connection Problems Client Problems Hardware Problems Scanning Problems e-Filing Web...
ES9465/ES9475 Software Installation Guide
Page 21
... you can use Windows XP, Windows Vista, Windows 7, Windows 8, Windows Server 2003, Windows Server 2008, or Windows Server 2012 as a print server, it is recommended to set up the SMB printer connection to a print queue created in the NetWare print server. Novell printing When this equipment is configured to manage printing with an IPP connection, this equipment must be configured to enable LPD Print Service. P.21 "Installing the Printer Drivers" y To print with a Novell connection, the NetWare server must be used to set up for...
... you can use Windows XP, Windows Vista, Windows 7, Windows 8, Windows Server 2003, Windows Server 2008, or Windows Server 2012 as a print server, it is recommended to set up the SMB printer connection to a print queue created in the NetWare print server. Novell printing When this equipment is configured to manage printing with an IPP connection, this equipment must be configured to enable LPD Print Service. P.21 "Installing the Printer Drivers" y To print with a Novell connection, the NetWare server must be used to set up for...
ES9465/ES9475 Software Installation Guide
Page 38
... using the Add Printer Wizard. y When you have logged on with the "Administrator" account, the [User Account Control] dialog box may appear. The TCP/IP setting is available for Internet connection. For instructions on this case, click a button for IPP printing, check with the "Administrator" account. y The certificate must log onto Windows with your Windows computer. To set up the printer drivers for IPP printing, install the printer drivers by temporarily changing the user...
... using the Add Printer Wizard. y When you have logged on with the "Administrator" account, the [User Account Control] dialog box may appear. The TCP/IP setting is available for Internet connection. For instructions on this case, click a button for IPP printing, check with the "Administrator" account. y The certificate must log onto Windows with your Windows computer. To set up the printer drivers for IPP printing, install the printer drivers by temporarily changing the user...
ES9465/ES9475 MFP Management Guide
Page 179
... IPP printing. PORT NUMBER Shows the port number to be printed or not. USER NAME Shows the user name for IPP printing. PRINT SERVICE SETTING - SSL PORT NUMBER Shows the SSL port number to print the body strings of this equipment. PRINT QUEUE SCAN RATE Shows how often the equipment scans the queue on NetWare file server (in second). ENABLE PRINT E-MAIL ERROR Shows whether an e-mail error report will be used for IPP printing. NETWORK SETTING - MAXIMUM E-MAIL BODY PRINT Shows...
... IPP printing. PORT NUMBER Shows the port number to be printed or not. USER NAME Shows the user name for IPP printing. PRINT SERVICE SETTING - SSL PORT NUMBER Shows the SSL port number to print the body strings of this equipment. PRINT QUEUE SCAN RATE Shows how often the equipment scans the queue on NetWare file server (in second). ENABLE PRINT E-MAIL ERROR Shows whether an e-mail error report will be used for IPP printing. NETWORK SETTING - MAXIMUM E-MAIL BODY PRINT Shows...
ES9465/ES9475 Operator's Guide for Fax Unit
Page 110
... misfed printing paper during direct TX. Firmly close the open Power interruption Reset Polling Error Memory full Line busy Security mismatch in the lists or reports. Transmission is cancelled. (The transmission is sufficient memory before making the call again. When any message in the "Remedy" column. 7 TROUBLESHOOTING AND SPECIFICATIONS Troubleshooting „ Error codes Below is a list of the equipment. Confirm the remote party's security code, system password, and your service representative for reserved jobs exceeded...
... misfed printing paper during direct TX. Firmly close the open Power interruption Reset Polling Error Memory full Line busy Security mismatch in the lists or reports. Transmission is cancelled. (The transmission is sufficient memory before making the call again. When any message in the "Remedy" column. 7 TROUBLESHOOTING AND SPECIFICATIONS Troubleshooting „ Error codes Below is a list of the equipment. Confirm the remote party's security code, system password, and your service representative for reserved jobs exceeded...
ES9465/ES9475 Operator's Guide for Fax Unit
Page 111
... not output. y Make a local copy and confirm proper printing. y Is the paper tray properly inserted? y Can you pressed the [START] button? y Does the original that you are sending match the conditions of the original that is available for sending? When placing the original on the original. y Is the trouble due to send the original. Check this with the party trying to a problem or operation error at one time? Troubleshooting...
... not output. y Make a local copy and confirm proper printing. y Is the paper tray properly inserted? y Can you pressed the [START] button? y Does the original that you are sending match the conditions of the original that is available for sending? When placing the original on the original. y Is the trouble due to send the original. Check this with the party trying to a problem or operation error at one time? Troubleshooting...
ES9465/ES9475 Operator's Guide for Fax Unit
Page 113
INDEX Numerics 2nd Line for FAX Unit 12, 103 2-Sided originals 50 A Administrator settings 95 ATTENTION lamp 8 B Batch transmission function 16 Bulletin board mailbox 55 C Canceling direct transmissions 47 Canceling reserved transmissions 48 Canceling the memory transmission 45 Chain dial communication 68 [CLEAR] button 8 Communication status 43 COMPLETION TONE VOLUME 99 Confidential mailbox 55 Connecting cables 12 Control panel 8 D DATA IN MEMORY 8 DATA lamp 8 Delayed transmission reservation 69 Department management 10 DIAL TYPE 99 DIAL TYPE (LINE2...
INDEX Numerics 2nd Line for FAX Unit 12, 103 2-Sided originals 50 A Administrator settings 95 ATTENTION lamp 8 B Batch transmission function 16 Bulletin board mailbox 55 C Canceling direct transmissions 47 Canceling reserved transmissions 48 Canceling the memory transmission 45 Chain dial communication 68 [CLEAR] button 8 Communication status 43 COMPLETION TONE VOLUME 99 Confidential mailbox 55 Connecting cables 12 Control panel 8 D DATA IN MEMORY 8 DATA lamp 8 Delayed transmission reservation 69 Department management 10 DIAL TYPE 99 DIAL TYPE (LINE2...
ES9465/ES9475 Troubleshooting Guide
Page 13
... clear the power saving mode. P.49 "Staple jam in the tray or on the right side of the saddle stitch unit. Press [JOB STATUS] to its width so that it has not been used for a certain time. You can operate the equipment while the message is full of paper punchings. P.61 "Refilling Saddle Stitch unit staples" Remove the jammed staples. Set paper in the Saddle Stitch unit" Refill the staples. press START button...
... clear the power saving mode. P.49 "Staple jam in the tray or on the right side of the saddle stitch unit. Press [JOB STATUS] to its width so that it has not been used for a certain time. You can operate the equipment while the message is full of paper punchings. P.61 "Refilling Saddle Stitch unit staples" Remove the jammed staples. Set paper in the Saddle Stitch unit" Refill the staples. press START button...
ES9465/ES9475 Troubleshooting Guide
Page 14
... machine Toner near empty.) Dispose of used .) The number of originals to the paper length. You do not fit Align the side guides of setting the quota, ask your administrator. USER and DEPARTMENT Quota exceeded. The waste toner box is full. Internal memory available ran out while scanning. The copying, printing or scanning quota to replace the toner cartridge yet. y Replace the toner cartridge after this message may correct the error: Press the [AUTHENTICATION] and [POWER] buttons...
... machine Toner near empty.) Dispose of used .) The number of originals to the paper length. You do not fit Align the side guides of setting the quota, ask your administrator. USER and DEPARTMENT Quota exceeded. The waste toner box is full. Internal memory available ran out while scanning. The copying, printing or scanning quota to replace the toner cartridge yet. y Replace the toner cartridge after this message may correct the error: Press the [AUTHENTICATION] and [POWER] buttons...
ES9465/ES9475 Troubleshooting Guide
Page 82
... file could not be supported? settings to make sure that section, several OS- Corrective Action See the checklist below to the Software Installation Guide. Yes No Corrective Action 1 Have you find the appropriate action to a network. If you can you checked the gateway and subnet Set up the Novell side of printing and operating systems on P.96 "Printing Problems (Network Related)" „ Cannot print with the equipment (network connection problems) Problem...
... file could not be supported? settings to make sure that section, several OS- Corrective Action See the checklist below to the Software Installation Guide. Yes No Corrective Action 1 Have you find the appropriate action to a network. If you can you checked the gateway and subnet Set up the Novell side of printing and operating systems on P.96 "Printing Problems (Network Related)" „ Cannot print with the equipment (network connection problems) Problem...
ES9465/ES9475 Troubleshooting Guide
Page 95
... The equipment is limitations of Novell Client software is not Adjust the router settings. When the TWAIN driver, File Downloader, Address Book Viewer, Backup/Restore Utility, Remote Scan driver, Fax driver or printer driver cannot automatically discover the equipment over the network, the most likely cause is normally located automatically by the equipment and the integrity of the network cable, hub, or switch that the most current version of...
... The equipment is limitations of Novell Client software is not Adjust the router settings. When the TWAIN driver, File Downloader, Address Book Viewer, Backup/Restore Utility, Remote Scan driver, Fax driver or printer driver cannot automatically discover the equipment over the network, the most likely cause is normally located automatically by the equipment and the integrity of the network cable, hub, or switch that the most current version of...
ES9465/ES9475 Troubleshooting Guide
Page 110
... Private printing. Ask your administrator. Check whether the power cable is connected properly and is impossible. Insert the Key Counter and perform printing again. 4. The Fax/iFax transmission or Fax/iFax function is encrypted in a coin and perform printing again. 2. Ask your administrator. A double-sign encoding error occurred because the PDF file is set to "disabled". Printing the file in user management has become "0". 7 CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Codes TopAccess has the pages for the job lists; Check...
... Private printing. Ask your administrator. Check whether the power cable is connected properly and is impossible. Insert the Key Counter and perform printing again. 4. The Fax/iFax transmission or Fax/iFax function is encrypted in a coin and perform printing again. 2. Ask your administrator. A double-sign encoding error occurred because the PDF file is set to "disabled". Printing the file in user management has become "0". 7 CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Codes TopAccess has the pages for the job lists; Check...
ES9465/ES9475 Troubleshooting Guide
Page 123
... Command line option 78 Copying blurred image 72 color/black and white 73 copying stops 72 density 72 image missing 72 setting functions 72 skewed image 72 stained image 72 streaked image 73 uneven image 73 D Department code 118 [Device Settings] tab 79 Document password 77 E e-Filing Web Utility contents frame 88 error messages 89 session ends 88 sub windows 88 Error codes 108 print jobs 108 scan jobs 111 transmission and reception 109 Error messages e-Filing Web Utility 89 TopAccess 106 touch panel 10 F Fax driver 99 H Hardware problems...
... Command line option 78 Copying blurred image 72 color/black and white 73 copying stops 72 density 72 image missing 72 setting functions 72 skewed image 72 stained image 72 streaked image 73 uneven image 73 D Department code 118 [Device Settings] tab 79 Document password 77 E e-Filing Web Utility contents frame 88 error messages 89 session ends 88 sub windows 88 Error codes 108 print jobs 108 scan jobs 111 transmission and reception 109 Error messages e-Filing Web Utility 89 TopAccess 106 touch panel 10 F Fax driver 99 H Hardware problems...
ES9465/ES9475 TopAccess Guide
Page 159
... the difference between the time set in the server, in the DHCP Server's Scope Options or Server Options. If the setting of Windows Server 2003/Windows Server 2008 is to add the equipment's host name manually in the account policy of the server, the DNS update using the security will fail. Check the time set for the Forward Lookup Zones and Reversed Lookup Zones. 8.[Administration] Tab Page 8 [Administration] Tab Page ‰ Setting up DDNS Session In...
... the difference between the time set in the server, in the DHCP Server's Scope Options or Server Options. If the setting of Windows Server 2003/Windows Server 2008 is to add the equipment's host name manually in the account policy of the server, the DNS update using the security will fail. Check the time set for the Forward Lookup Zones and Reversed Lookup Zones. 8.[Administration] Tab Page 8 [Administration] Tab Page ‰ Setting up DDNS Session In...
ES9465/ES9475 TopAccess Guide
Page 212
... print port when users set it by mistake, use the control panel of the equipment to change the HTTP setting and enter the correct port number. 3 Banners Select whether to change the HTTP setting and enter the correct port number. 4 URL Display the URL for IPP printing. [Disable] is set the IPP Print options to 65535. You can print to 65535. If you cannot access TopAccess or the e-Filing web utility. Generally the default value "631" is used . https://:/Print...
... print port when users set it by mistake, use the control panel of the equipment to change the HTTP setting and enter the correct port number. 3 Banners Select whether to change the HTTP setting and enter the correct port number. 4 URL Display the URL for IPP printing. [Disable] is set the IPP Print options to 65535. You can print to 65535. If you cannot access TopAccess or the e-Filing web utility. Generally the default value "631" is used . https://:/Print...
ES9465/ES9475 TopAccess Guide
Page 213
... to enter a user name and password will be entered in the NetWare file server. You can enter up to 127 alphanumerical characters and symbols other than =, ; (semicolon), #, and \ (backslash). You can enter up to 47 alphanumerical characters and symbols other than =, ; (semicolon), #, and \ (backslash). When IPP printing is set as the default. [Setup] Item List 211 The Mac OS does not support the authentication for print jobs...
... to enter a user name and password will be entered in the NetWare file server. You can enter up to 127 alphanumerical characters and symbols other than =, ; (semicolon), #, and \ (backslash). You can enter up to 47 alphanumerical characters and symbols other than =, ; (semicolon), #, and \ (backslash). When IPP printing is set as the default. [Setup] Item List 211 The Mac OS does not support the authentication for print jobs...
ES9465/ES9475 Scanning Guide
Page 48
...white and color images in black and white. [GRAY SCALE] - Use and to the MFP Management Guide. 46 Changing Scan Settings Select this option to scan color images. [AUTO COLOR] - The SCAN SETTING screen consists of each document page. Select this option to scan images in color by automatically detecting the color type of 4 pages. y Page 1/4 P.46 "Specifying color mode" P.47 "Specifying resolution" P.48 "Selecting original mode" P.49 "Changing orientation" P.50 "Scanning 2-sided originals" P.51 "Specifying original size" y Page 2/4 P.52 "Changing compression ratio" P.52 "Removing blank...
...white and color images in black and white. [GRAY SCALE] - Use and to the MFP Management Guide. 46 Changing Scan Settings Select this option to scan color images. [AUTO COLOR] - The SCAN SETTING screen consists of each document page. Select this option to scan images in color by automatically detecting the color type of 4 pages. y Page 1/4 P.46 "Specifying color mode" P.47 "Specifying resolution" P.48 "Selecting original mode" P.49 "Changing orientation" P.50 "Scanning 2-sided originals" P.51 "Specifying original size" y Page 2/4 P.52 "Changing compression ratio" P.52 "Removing blank...
ES9465/ES9475 Printing Guide
Page 67
... Printer - PCL Printer - P.67 "Multiple Overlays" [Delete] Click this check box to delete the overlay image that for the printer drivers below . - y The Negative/Positive option is available only when [Black and White] is selected together with options such as changing the type of a print job, although the watermark allows only text. y When [Overlay Image] is selected at the [Color] box on the [Print Job] box. y Both the overlay file and the documents...
... Printer - PCL Printer - P.67 "Multiple Overlays" [Delete] Click this check box to delete the overlay image that for the printer drivers below . - y The Negative/Positive option is available only when [Black and White] is selected together with options such as changing the type of a print job, although the watermark allows only text. y When [Overlay Image] is selected at the [Color] box on the [Print Job] box. y Both the overlay file and the documents...
