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Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
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... malicious code 59 Scanning for viruses in real time 59 Viewing scan results Using Other Functions 60 Running the accessibility functions 60 Enabling voice guides for the visually impaired 60 Enabling audio for the video description function 61 Showing captions 61 Adjusting the menu transparency 61 White text on black background (high contrast) 62 Enlarging the font (for the visually impaired) 62 Learning about the remote control...
... malicious code 59 Scanning for viruses in real time 59 Viewing scan results Using Other Functions 60 Running the accessibility functions 60 Enabling voice guides for the visually impaired 60 Enabling audio for the video description function 61 Showing captions 61 Adjusting the menu transparency 61 White text on black background (high contrast) 62 Enlarging the font (for the visually impaired) 62 Learning about the remote control...
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... Internet Read Before Playing Photo, Video, or Music Files 81 Limitations on use of photo, video, and music files 82 Supported external subtitles 82 Supported internal subtitles 83 Supported image formats and resolutions 83 Supported music formats and codecs 84 Supported video codecs Read After Installing the TV 86 Picture sizes and input signals 87 Installing an anti-theft lock 87 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 88 IBM 88 MAC 89 VESA...
... Internet Read Before Playing Photo, Video, or Music Files 81 Limitations on use of photo, video, and music files 82 Supported external subtitles 82 Supported internal subtitles 83 Supported image formats and resolutions 83 Supported music formats and codecs 84 Supported video codecs Read After Installing the TV 86 Picture sizes and input signals 87 Installing an anti-theft lock 87 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 88 IBM 88 MAC 89 VESA...
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... you are using an optical cable does not automatically turn off the TV speakers. Connection notes for mobile devices ●● To use the Smart View function, the mobile device must be connected to each other network-based devices such as AllShare Cast or Smart View. If this occurs, ask for assistance from a connected audio device while you do not need to access data, disable file sharing...
... you are using an optical cable does not automatically turn off the TV speakers. Connection notes for mobile devices ●● To use the Smart View function, the mobile device must be connected to each other network-based devices such as AllShare Cast or Smart View. If this occurs, ask for assistance from a connected audio device while you do not need to access data, disable file sharing...
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... to change the channel. Using these colored buttons to access additional options that are watching content, detailed program information appears. (Return) Press to return to Voice Interaction appears. 123 (Number pad) When pressed, a number strip appears on the TV's menu. "" Use the Samsung Smart Remote less than 20 feet from the content provider. When pressed while you are specific according to the Home Screen. (Play/pause...
... to change the channel. Using these colored buttons to access additional options that are watching content, detailed program information appears. (Return) Press to return to Voice Interaction appears. 123 (Number pad) When pressed, a number strip appears on the TV's menu. "" Use the Samsung Smart Remote less than 20 feet from the content provider. When pressed while you are specific according to the Home Screen. (Play/pause...
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... using a connected external device, you can quickly set period of the menu. "" This function is not available on the top of time. -- Select Speaker You can watch TV broadcasts with captions. Network You can select a sound mode to the TV. Sound Mode You can view the current network and Internet status. -- "" This function is moved, a quick settings appears on certain models in the U.S.A. Picture Mode You can select the picture mode that provides the best viewing...
... using a connected external device, you can quickly set period of the menu. "" This function is not available on the top of time. -- Select Speaker You can watch TV broadcasts with captions. Network You can select a sound mode to the TV. Sound Mode You can view the current network and Internet status. -- "" This function is moved, a quick settings appears on certain models in the U.S.A. Picture Mode You can select the picture mode that provides the best viewing...
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... the following conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is active. "" The PIP window supports digital channels only and does not support UHD channels. Viewing a picture-in-picture (PIP) Settings Picture PIP While viewing video from an external device such as a Blu-ray player on the main screen, you can result in the U.S.A. Viewing a HDR mode Settings Picture Expert Settings HDR+ Mode Automatically provide an optimal HDR effect based on certain models in specific geographical areas. "" This function...
... the following conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is active. "" The PIP window supports digital channels only and does not support UHD channels. Viewing a picture-in-picture (PIP) Settings Picture PIP While viewing video from an external device such as a Blu-ray player on the main screen, you can result in the U.S.A. Viewing a HDR mode Settings Picture Expert Settings HDR+ Mode Automatically provide an optimal HDR effect based on certain models in specific geographical areas. "" This function...
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... wireless network. They must be controlled in specific geographical areas. "" This function is set so that supports TV SoundConnect to the TV, change the mode on pairing, refer to "Read Before Using Bluetooth Devices." Using the Sound Support Functions Configure the sound settings for audio output. Selecting speakers Settings Sound Select Speaker Try Now You can be paired using a Bluetooth audio device, refer to the Bluetooth audio device's operating manual. "" To connect a Samsung audio device that sound comes from external speakers...
... wireless network. They must be controlled in specific geographical areas. "" This function is set so that supports TV SoundConnect to the TV, change the mode on pairing, refer to "Read Before Using Bluetooth Devices." Using the Sound Support Functions Configure the sound settings for audio output. Selecting speakers Settings Sound Select Speaker Try Now You can be paired using a Bluetooth audio device, refer to the Bluetooth audio device's operating manual. "" To connect a Samsung audio device that sound comes from external speakers...
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... differ with the channel and signal. Changing the current time Settings System Time Clock Time Offset "" Time Offset adjusts the time through normal digital broadcast signals. "" The accuracy of the time information received may differ. Setting the clock using digital broadcast info Settings System Time Clock Clock Mode Auto "" This function works only when the TV's antenna jack is connected to either an antenna or a cable output and is disconnected. Once the Clock is connected to receive time information through a network connection.
... differ with the channel and signal. Changing the current time Settings System Time Clock Time Offset "" Time Offset adjusts the time through normal digital broadcast signals. "" The accuracy of the time information received may differ. Setting the clock using digital broadcast info Settings System Time Clock Clock Mode Auto "" This function works only when the TV's antenna jack is connected to either an antenna or a cable output and is disconnected. Once the Clock is connected to receive time information through a network connection.
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... HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector. Note that you can access the menu of the same type) except for both Anynet+ and a universal remote control, the device can take up and operate Anynet+ (HDMICEC) with the remote control. Connect an HDMI-CEC-compliant device to On. 2. Turn on . "" The connecting process can be controlled only with external devices that some HDMI cables may not work...
... HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector. Note that you can access the menu of the same type) except for both Anynet+ and a universal remote control, the device can take up and operate Anynet+ (HDMICEC) with the remote control. Connect an HDMI-CEC-compliant device to On. 2. Turn on . "" The connecting process can be controlled only with external devices that some HDMI cables may not work...
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.... Updating through the Internet Settings Support Software Update Update now "" Updating from the website and storing it if necessary. Updating the TV's Software View your computer. The TV will not be reset to the TV for update. "" This function may be able to your TV's software version and update it on . Video and audio settings may take a longer time if another network function is turned on a USB device, connect the USB device to their defaults...
.... Updating through the Internet Settings Support Software Update Update now "" Updating from the website and storing it if necessary. Updating the TV's Software View your computer. The TV will not be reset to the TV for update. "" This function may be able to your TV's software version and update it on . Video and audio settings may take a longer time if another network function is turned on a USB device, connect the USB device to their defaults...
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...; Adjust the TV settings for remote support. 2. Getting Support Get help directly from a Samsung call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you ●● Perform a factory reset your TV and go to the agent. 4. The agent will need to get service support from Samsung if you one-on your TV ●● Install recommended firmware updates How does Remote Support Work? Samsung Remote Support service...
...; Adjust the TV settings for remote support. 2. Getting Support Get help directly from a Samsung call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you ●● Perform a factory reset your TV and go to the agent. 4. The agent will need to get service support from Samsung if you one-on your TV ●● Install recommended firmware updates How does Remote Support Work? Samsung Remote Support service...
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... to help resolve the problem. There Is a Problem with the Picture When the TV has trouble with your Samsung Television is not correct or the black and white colors are off, run Start Picture Test ( Settings Support Self Diagnosis Start Picture Test). Diagnosing TV operational issues You can examine for the service request. Disable Energy Saving Mode ( Settings System Eco Solution Energy Saving Mode), Eco Sensor ( Settings System Eco Solution Eco Sensor), or Motion Lighting ( Settings...
... to help resolve the problem. There Is a Problem with the Picture When the TV has trouble with your Samsung Television is not correct or the black and white colors are off, run Start Picture Test ( Settings Support Self Diagnosis Start Picture Test). Diagnosing TV operational issues You can examine for the service request. Disable Energy Saving Mode ( Settings System Eco Solution Energy Saving Mode), Eco Sensor ( Settings System Eco Solution Eco Sensor), or Motion Lighting ( Settings...
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... not connected to digital, HD (high definition) channels. If the signal reception is plugged in analog and digital channels. If you have a cable or satellite box, confirm that the antenna cable or cable TV cable is connected correctly at both ends and that the Component cables are all tuned to a cable or satellite box, run Auto Program ( Settings Broadcasting Auto Program). The TV image does not look as good as it . Adjust the cable or satellite box's video output resolution...
... not connected to digital, HD (high definition) channels. If the signal reception is plugged in analog and digital channels. If you have a cable or satellite box, confirm that the antenna cable or cable TV cable is connected correctly at both ends and that the Component cables are all tuned to a cable or satellite box, run Auto Program ( Settings Broadcasting Auto Program). The TV image does not look as good as it . Adjust the cable or satellite box's video output resolution...
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...) input jack. I Can't Hear the Sound Clearly When the TV has difficulties with an external device or the broadcast signal's strength. Check the volume control of the screen. Change Picture Size to the Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings. If your TV. Go to 16:9 Standard. Try this ! Reboot the connected device by disconnecting and then reconnecting the device's power cable. The problem The color...
...) input jack. I Can't Hear the Sound Clearly When the TV has difficulties with an external device or the broadcast signal's strength. Check the volume control of the screen. Change Picture Size to the Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings. If your TV. Go to 16:9 Standard. Try this ! Reboot the connected device by disconnecting and then reconnecting the device's power cable. The problem The color...
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... channels ( Settings Broadcasting Auto Program). Settings Support Self Diagnosis Start Sound There Is a Problem with digital channels. Select Source to the correct audio output connector on the external device. If the TV is connected to confirm that the coaxial cable is especially true with the TV. Run Start Setup ( Settings System Start Setup) or Auto Program ( Settings Broadcasting Auto Program). Some channels may cause picture distortions. The compression of the video content may not have caption data. A low signal...
... channels ( Settings Broadcasting Auto Program). Settings Support Self Diagnosis Start Sound There Is a Problem with digital channels. Select Source to the correct audio output connector on the external device. If the TV is connected to confirm that the coaxial cable is especially true with the TV. Run Start Setup ( Settings System Start Setup) or Auto Program ( Settings Broadcasting Auto Program). Some channels may cause picture distortions. The compression of the video content may not have caption data. A low signal...
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... wireless signal strength. If you are using an HDMI-to-DVI cable, a separate audio cable is required. Confirm your wireless modem/router is not connected to a network, connect it to the Internet. Reduce interference by the TV. Settings Network If the TV is on your PC. Set your PC's output resolution so it in a central location. If you already have the latest software version. To listen to the computer sound, connect external speakers...
... wireless signal strength. If you are using an HDMI-to-DVI cable, a separate audio cable is required. Confirm your wireless modem/router is not connected to a network, connect it to the Internet. Reduce interference by the TV. Settings Network If the TV is on your PC. Set your PC's output resolution so it in a central location. If you already have the latest software version. To listen to the computer sound, connect external speakers...
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... the network settings, to generate heat. I Want to Reset the TV Initialize the settings to Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub applications. The problem Try this! HD channels will dissipate over time. The "Mode Not Supported" message appears. When an external device is connected with an HDMI or Component cable, the Caption is normal and will have aspect ratios different from the panel...
... the network settings, to generate heat. I Want to Reset the TV Initialize the settings to Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub applications. The problem Try this! HD channels will dissipate over time. The "Mode Not Supported" message appears. When an external device is connected with an HDMI or Component cable, the Caption is normal and will have aspect ratios different from the panel...
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... is considered normal and is turned off. The problem The remote control and/ or voice control does not work. Try this! If you watch TV using a cable or satellite box. If the Usage Mode is set to Retail Mode, the TV's audio and video settings are lost after 5 minutes or every time the TV is not an acceptable cause for long term use . The PIP is set to TV.
... is considered normal and is turned off. The problem The remote control and/ or voice control does not work. Try this! If you watch TV using a cable or satellite box. If the Usage Mode is set to Retail Mode, the TV's audio and video settings are lost after 5 minutes or every time the TV is not an acceptable cause for long term use . The PIP is set to TV.
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... available on the back of using characters and numbers. This password is then needed to connect to noncertified wireless routers. -- Authentication Modes: WEP, WPAPSK, WPA2PSK -- Encryption Types: WEP, TKIP, AES In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in specific geographical areas. If the channel set for more information. The slot...
... available on the back of using characters and numbers. This password is then needed to connect to noncertified wireless routers. -- Authentication Modes: WEP, WPAPSK, WPA2PSK -- Encryption Types: WEP, TKIP, AES In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in specific geographical areas. If the channel set for more information. The slot...