Owners Manual
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... Class A product. MAINTENANCE ...E4- 1 4.1 Cleaning ...E4- 1 4.1.1 Print Head/Platen/Sensors E4- 1 4.1.2 Covers and Panels ...E4- 2 4.1.3 Optional Cutter Module E4- 3 5. TROUBLESHOOTING ...E5- 1 5.1 Error Messages ...E5- 1 5.2 Possible Problems ...E5- 3 5.3 Removing Jammed Media E5- 5 6. CAUTION! 1. PRINTER SPECIFICATIONS E6- 1 7. In a domestic environment ...- 3 7.1.4 Effective Print Area E7- 3 7.1.5 RFID Tags ...E7- 4 7.2 Ribbon ...E7- 6 7.3 Recommended Media and Ribbon Types E7- 6 7.4 Care/Handling of TOSHIBA TEC. 2. This manual may have in part without notification. 3.
... Class A product. MAINTENANCE ...E4- 1 4.1 Cleaning ...E4- 1 4.1.1 Print Head/Platen/Sensors E4- 1 4.1.2 Covers and Panels ...E4- 2 4.1.3 Optional Cutter Module E4- 3 5. TROUBLESHOOTING ...E5- 1 5.1 Error Messages ...E5- 1 5.2 Possible Problems ...E5- 3 5.3 Removing Jammed Media E5- 5 6. CAUTION! 1. PRINTER SPECIFICATIONS E6- 1 7. In a domestic environment ...- 3 7.1.4 Effective Print Area E7- 3 7.1.5 RFID Tags ...E7- 4 7.2 Ribbon ...E7- 6 7.3 Recommended Media and Ribbon Types E7- 6 7.4 Care/Handling of TOSHIBA TEC. 2. This manual may have in part without notification. 3.
Owners Manual
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...an idle condition. 1. Press and hold the [RESTART] key for less than 3 seconds when the printer is pressed, the printer resumes printing. ON LINE B-SX4T V1.0A E3- 2 The printer is shown during printing, an error message appears. The printer resumes printing. ON LINE MODE ENGLISH VERSION EO1-33058 3.2 Operation...stops printing temporarily. (The number on the right side shows the remaining number of media to be cleared, and the printer returns to Section 5 TROUBLESHOOTING and APPENDIX 1. ON LINE B-SX4T V1.0A 2. 3. The data sent from the computer, press the [PAUSE] key.
...an idle condition. 1. Press and hold the [RESTART] key for less than 3 seconds when the printer is pressed, the printer resumes printing. ON LINE B-SX4T V1.0A E3- 2 The printer is shown during printing, an error message appears. The printer resumes printing. ON LINE MODE ENGLISH VERSION EO1-33058 3.2 Operation...stops printing temporarily. (The number on the right side shows the remaining number of media to be cleared, and the printer returns to Section 5 TROUBLESHOOTING and APPENDIX 1. ON LINE B-SX4T V1.0A 2. 3. The data sent from the computer, press the [PAUSE] key.
Owners Manual
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...printer is turned off, all print data in the printer is selected for the media being used . 3. Turn off the printer, and call a TOSHIBA TEC authorised service representative. A communication error has occurred. 1. A wrong Media Sensor is cleared indicates the number of the loaded media is jammed in ...: • If an error is turned on , select a programmed size that matches the loaded media. Then press the [RESTART] key. TROUBLESHOOTING ENGLISH VERSION EO1-33058 5.1 Error Messages 5. TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions.
...printer is turned off, all print data in the printer is selected for the media being used . 3. Turn off the printer, and call a TOSHIBA TEC authorised service representative. A communication error has occurred. 1. A wrong Media Sensor is cleared indicates the number of the loaded media is jammed in ...: • If an error is turned on , select a programmed size that matches the loaded media. Then press the [RESTART] key. TROUBLESHOOTING ENGLISH VERSION EO1-33058 5.1 Error Messages 5. TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions.
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... any other electrical appliances. 4. Replace the ribbon, if necessary. Then press the [RESTART] key. ⇒ Section 2.5. E5- 2 TROUBLESHOOTING ENGLISH VERSION EO1-33058 5.1 Error Messages 5.1 Error Messages (Cont.) Error Messages CUTTER ERROR **** (Only when the cutter module is installed ...8658; Section 2.4. 2. Remove the backing paper from the source of the ribbon. If this does not solve the problem, call a TOSHIBA TEC authorised service representative. ⇒ Section 4.1.3. 1. Confirm the host computer operates properly. If the rating is subject to the flash ROM...
... any other electrical appliances. 4. Replace the ribbon, if necessary. Then press the [RESTART] key. ⇒ Section 2.5. E5- 2 TROUBLESHOOTING ENGLISH VERSION EO1-33058 5.1 Error Messages 5.1 Error Messages (Cont.) Error Messages CUTTER ERROR **** (Only when the cutter module is installed ...8658; Section 2.4. 2. Remove the backing paper from the source of the ribbon. If this does not solve the problem, call a TOSHIBA TEC authorised service representative. ⇒ Section 4.1.3. 1. Confirm the host computer operates properly. If the rating is subject to the flash ROM...
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...tripped. 1. Nothing is not loaded properly. 3. Sensor type: Feed gap sensor Printing method: Thermal transfer Media pitch: 76.2 mm 1. The ribbon is printed on again. The ribbon and ...using the printer, and their causes and solutions. Close the Print Head Block. 4. TROUBLESHOOTING ENGLISH VERSION EO1-33058 5.2 Possible Problems 5.1 Error Messages (Cont.) Error Messages FORMAT ERROR... Possible Problems The printer will not turn off the printer again, and call a TOSHIBA TEC authorised service representative. 5.2 Possible Problems This section describes problems that it receives an ...
...tripped. 1. Nothing is not loaded properly. 3. Sensor type: Feed gap sensor Printing method: Thermal transfer Media pitch: 76.2 mm 1. The ribbon is printed on again. The ribbon and ...using the printer, and their causes and solutions. Close the Print Head Block. 4. TROUBLESHOOTING ENGLISH VERSION EO1-33058 5.2 Possible Problems 5.1 Error Messages (Cont.) Error Messages FORMAT ERROR... Possible Problems The printer will not turn off the printer again, and call a TOSHIBA TEC authorised service representative. 5.2 Possible Problems This section describes problems that it receives an ...
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... ribbon and media are not matched. 2. Refer to ON. ⇒Section 2.9.1. The cutter blade is not clean. the backing paper. The Cutter Cover is blurred. TROUBLESHOOTING ENGLISH VERSION EO1-33058 5.2 Possible Problems 5.2 Possible Problems (Cont.) Possible Problems The printed image is not attached properly. 2.
... ribbon and media are not matched. 2. Refer to ON. ⇒Section 2.9.1. The cutter blade is not clean. the backing paper. The Cutter Cover is blurred. TROUBLESHOOTING ENGLISH VERSION EO1-33058 5.2 Possible Problems 5.2 Possible Problems (Cont.) Possible Problems The printed image is not attached properly. 2.
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... head element can be taken not to allow the metal or glass part of a watch or a ring. TROUBLESHOOTING ENGLISH VERSION EO1-33058 5.3 Removing Jammed Media 5.3 Removing Jammed This section describes in the cutter, contact a TOSHIBA TEC authorised service representative. Open the Top Cover. 3. NOTE: If you get frequent jams in detail how to...
... head element can be taken not to allow the metal or glass part of a watch or a ring. TROUBLESHOOTING ENGLISH VERSION EO1-33058 5.3 Removing Jammed Media 5.3 Removing Jammed This section describes in the cutter, contact a TOSHIBA TEC authorised service representative. Open the Top Cover. 3. NOTE: If you get frequent jams in detail how to...
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... to FFFFFFFFH in the logic space in user mode. (e) An undefined instruction in an area other than a delay slot was decoded. (g) An instruction to Section 5 TROUBLESHOOTING for a password to be entered. The printer did not succeed in a delay slot was decoded. (f) An undefined instruction in writing Yes Yes 24 RFID WRITE...
... to FFFFFFFFH in the logic space in user mode. (e) An undefined instruction in an area other than a delay slot was decoded. (g) An instruction to Section 5 TROUBLESHOOTING for a password to be entered. The printer did not succeed in a delay slot was decoded. (f) An undefined instruction in writing Yes Yes 24 RFID WRITE...
User Manual
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... 1. MAINTENANCE...E4-1 4.1 Cleaning...E4-1 4.1.1 Print Head/Platen/Sensors E4-1 4.1.2 Covers and Panels...E4-2 4.1.3 Optional Cutter Module E4-2 4.2 Care/Handling of the Media and Ribbon E4-3 5. TROUBLESHOOTING...E5-1 5.1 Error Messages ...E5-1 5.2 Possible Problems ...E5-2 5.3 Removing Jammed Media E5-3 5.4 Threshold Setting...E5-4
... 1. MAINTENANCE...E4-1 4.1 Cleaning...E4-1 4.1.1 Print Head/Platen/Sensors E4-1 4.1.2 Covers and Panels...E4-2 4.1.3 Optional Cutter Module E4-2 4.2 Care/Handling of the Media and Ribbon E4-3 5. TROUBLESHOOTING...E5-1 5.1 Error Messages ...E5-1 5.2 Possible Problems ...E5-2 5.3 Removing Jammed Media E5-3 5.4 Threshold Setting...E5-4
User Manual
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TROUBLESHOOTING ENGLISH VERSION EO1-33034 5.1 Error Messages 5. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative for assistance. 5.1 Error Messages NOTES: • If an error is not cleared by taking the actions described in the ... Head Block. Remove the jammed media, and clean the Platen. If this does not solve the problem, turn off the printer, and call a TOSHIBA TEC authorised service representative. Then reload the media correctly. WARNING! Up to set the threshold. A communication error has occurred. 1. Feeding or printing has ...
TROUBLESHOOTING ENGLISH VERSION EO1-33034 5.1 Error Messages 5. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative for assistance. 5.1 Error Messages NOTES: • If an error is not cleared by taking the actions described in the ... Head Block. Remove the jammed media, and clean the Platen. If this does not solve the problem, turn off the printer, and call a TOSHIBA TEC authorised service representative. Then reload the media correctly. WARNING! Up to set the threshold. A communication error has occurred. 1. Feeding or printing has ...
User Manual
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...If the problem is a problem with a power cord from the BuiltIn Rewinder Unit. Turn off the printer, and call a TOSHIBA TEC authorised service representative. The media is not clean. The ribbon and media are not matched. 2. The Print Head is not loaded...the media properly. 2. If this does not solve the problem, call a TOSHIBA TEC authorised service representative. 5.2 Possible Problems This section describes problems that may have occurred. Clean the cutter blade. 5. TROUBLESHOOTING ENGLISH VERSION EO1-33034 5.2 Possible Problems 5.1 Error Messages (Cont.) Error Messages ...
...If the problem is a problem with a power cord from the BuiltIn Rewinder Unit. Turn off the printer, and call a TOSHIBA TEC authorised service representative. The media is not clean. The ribbon and media are not matched. 2. The Print Head is not loaded...the media properly. 2. If this does not solve the problem, call a TOSHIBA TEC authorised service representative. 5.2 Possible Problems This section describes problems that may have occurred. Clean the cutter blade. 5. TROUBLESHOOTING ENGLISH VERSION EO1-33034 5.2 Possible Problems 5.1 Error Messages (Cont.) Error Messages ...
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TROUBLESHOOTING ENGLISH VERSION EO1-33034 5.3 Removing Jammed Media 5.3 Removing Jammed This section describes in the cutter, contact a TOSHIBA TEC authorised service representative. CAUTION! 5. NOTE: If you get frequent jams in detail how to Free position, then open the Ribbon Shaft Holder Plate. 4. Remove the ...
TROUBLESHOOTING ENGLISH VERSION EO1-33034 5.3 Removing Jammed Media 5.3 Removing Jammed This section describes in the cutter, contact a TOSHIBA TEC authorised service representative. CAUTION! 5. NOTE: If you get frequent jams in detail how to Free position, then open the Ribbon Shaft Holder Plate. 4. Remove the ...
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5. TROUBLESHOOTING ENGLISH VERSION EO1-33034 5.4 Threshold Setting 5.4 Threshold Setting NOTES: 1. Failure to feed more than 1.5 labels (tags) have been issued. Press the [PAUSE] key. 4. While the ...- 4 If the [PAUSE] key is released. (Threshold setting for the sensor in stand-by measuring the amount of position even after setting the threshold, contact a TOSHIBA TEC service representative. Selecting the Transmissive Sensor (for at least 3 seconds in an incorrect threshold setting. 3. The media will not feed. 2. If using pre-printed labels...
5. TROUBLESHOOTING ENGLISH VERSION EO1-33034 5.4 Threshold Setting 5.4 Threshold Setting NOTES: 1. Failure to feed more than 1.5 labels (tags) have been issued. Press the [PAUSE] key. 4. While the ...- 4 If the [PAUSE] key is released. (Threshold setting for the sensor in stand-by measuring the amount of position even after setting the threshold, contact a TOSHIBA TEC service representative. Selecting the Transmissive Sensor (for at least 3 seconds in an incorrect threshold setting. 3. The media will not feed. 2. If using pre-printed labels...
User Manual
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... E4-1 4.1.2 Covers and Panels ...E4-2 4.1.3 Optional Cutter Module E4-2 4.2 Care/Handling of the Media and Ribbon E4-3 5. ENGLISH VERSION EO1-33036 TABLE OF CONTENTS Page 1. TROUBLESHOOTING...E5-1 5.1 Error Messages...E5-1 5.2 Possible Problems ...E5-2 5.3 Removing Jammed Media E5-3 5.4 Threshold Setting...E5-4 PRINTER SETUP ...E2-1 2.1 Precautions...E2-1 2.2 Procedure before Operation E2-2 2.3 Fitting the...
... E4-1 4.1.2 Covers and Panels ...E4-2 4.1.3 Optional Cutter Module E4-2 4.2 Care/Handling of the Media and Ribbon E4-3 5. ENGLISH VERSION EO1-33036 TABLE OF CONTENTS Page 1. TROUBLESHOOTING...E5-1 5.1 Error Messages...E5-1 5.2 Possible Problems ...E5-2 5.3 Removing Jammed Media E5-3 5.4 Threshold Setting...E5-4 PRINTER SETUP ...E2-1 2.1 Precautions...E2-1 2.2 Procedure before Operation E2-2 2.3 Fitting the...
User Manual
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TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions. If a problem cannot be solved by pressing the [RESTART] key, turn the printer off and unplug the printer, then contact an authorised TOSHIBA TEC service representative for assistance. 5.1 Error Messages NOTES: •... media being used . 3. Remove the jammed media. If this does not solve the problem, turn off the printer, and call a TOSHIBA TEC authorised service representative. 5. Up to repair the printer. Error Messages HEAD OPEN HEAD OPEN **** COMMS ERROR PAPER JAM **** CUTTER ERROR ...
TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions. If a problem cannot be solved by pressing the [RESTART] key, turn the printer off and unplug the printer, then contact an authorised TOSHIBA TEC service representative for assistance. 5.1 Error Messages NOTES: •... media being used . 3. Remove the jammed media. If this does not solve the problem, turn off the printer, and call a TOSHIBA TEC authorised service representative. 5. Up to repair the printer. Error Messages HEAD OPEN HEAD OPEN **** COMMS ERROR PAPER JAM **** CUTTER ERROR ...
User Manual
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... Replace the ribbon, if necessary. Possible Problems The printer will not turn off the printer again, and call a TOSHIBA TEC authorised service representative. 5.2 Possible Problems This section describes problems that may have occurred. Select an appropriate ribbon for more...and call a TOSHIBA TEC authorised service representative. The ribbon and media are not matched. 1. E5- 2 Solutions 1. Load the media properly. 2. If this does not solve the problem, call a TOSHIBA TEC authorised service representative. Remove the jammed paper. 3. TROUBLESHOOTING ENGLISH VERSION EO1-...
... Replace the ribbon, if necessary. Possible Problems The printer will not turn off the printer again, and call a TOSHIBA TEC authorised service representative. 5.2 Possible Problems This section describes problems that may have occurred. Select an appropriate ribbon for more...and call a TOSHIBA TEC authorised service representative. The ribbon and media are not matched. 1. E5- 2 Solutions 1. Load the media properly. 2. If this does not solve the problem, call a TOSHIBA TEC authorised service representative. Remove the jammed paper. 3. TROUBLESHOOTING ENGLISH VERSION EO1-...
User Manual
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.... 5. Remove the jammed media from the Media printer. Do not use any further dust or foreign substances. 8. TROUBLESHOOTING ENGLISH VERSION EO1-33036 5.3 Removing Jammed Media 5.3 Removing Jammed This section describes in the cutter, contact a TOSHIBA TEC authorised service representative. CAUTION! Open the Top Cover. 3. Turn the Head Lever to remove jammed media from...
.... 5. Remove the jammed media from the Media printer. Do not use any further dust or foreign substances. 8. TROUBLESHOOTING ENGLISH VERSION EO1-33036 5.3 Removing Jammed Media 5.3 Removing Jammed This section describes in the cutter, contact a TOSHIBA TEC authorised service representative. CAUTION! Open the Top Cover. 3. Turn the Head Lever to remove jammed media from...
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...sensor 8. Send an issue command from the PC to detect the gap between labels by pressing the [FEED] key. E5- 4 5. TROUBLESHOOTING ENGLISH VERSION EO1-33036 5.4 Threshold Setting 5.4 Threshold Setting NOTES: 1. A paper end error cannot be adjusted by measuring the amount of position... even after setting the threshold, contact a TOSHIBA TEC service representative. When the media is pre-printed, the darker (or more dense) inks can interfere with this problem a minimum threshold ...
...sensor 8. Send an issue command from the PC to detect the gap between labels by pressing the [FEED] key. E5- 4 5. TROUBLESHOOTING ENGLISH VERSION EO1-33036 5.4 Threshold Setting 5.4 Threshold Setting NOTES: 1. A paper end error cannot be adjusted by measuring the amount of position... even after setting the threshold, contact a TOSHIBA TEC service representative. When the media is pre-printed, the darker (or more dense) inks can interfere with this problem a minimum threshold ...
User Manual
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ON LINE MODE 6- 1 6.1 THRESHOLD SETTING 6- 6 6.2 RESET 6- 7 6.3 DUMP MODE 6- 8 7. PERIODIC MAINTENANCE PROCEDURE 8- 1 9. TROUBLESHOOTING 9- 1 10. MAJOR UNIT REPLACEMENT 10- 1 10.1 POWER SUPPLY UNIT 10- 1 10.2 MAIN PC BOARD 10- 3 10.3 PANEL PC BOARD AND LCD UNIT 10- 5 10.3.1 LCD ...
ON LINE MODE 6- 1 6.1 THRESHOLD SETTING 6- 6 6.2 RESET 6- 7 6.3 DUMP MODE 6- 8 7. PERIODIC MAINTENANCE PROCEDURE 8- 1 9. TROUBLESHOOTING 9- 1 10. MAJOR UNIT REPLACEMENT 10- 1 10.1 POWER SUPPLY UNIT 10- 1 10.2 MAIN PC BOARD 10- 3 10.3 PANEL PC BOARD AND LCD UNIT 10- 5 10.3.1 LCD ...
User Manual
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... the printer cable. 1. Print head failure 2. Failure of the ribbon. 4. Broken print head cable wires 3. Check the program. Use only TOSHIBA TEC-approved media. Failure in rewinding/feeding of the software 6. Replace the MAIN PC board. Replace the print head. No voltage to the printer ...head connector is not set completely. 1. Failure of CN4 on the media. Replace the PS unit. Replace the MAIN PC board. TROUBLESHOOTING EO18-33012A 9. TROUBLESHOOTING Problems Power does not turn ON. LED or LCD does not light. And check that the voltage between +5V pin (5) and LG...
... the printer cable. 1. Print head failure 2. Failure of the ribbon. 4. Broken print head cable wires 3. Check the program. Use only TOSHIBA TEC-approved media. Failure in rewinding/feeding of the software 6. Replace the MAIN PC board. Replace the print head. No voltage to the printer ...head connector is not set completely. 1. Failure of CN4 on the media. Replace the PS unit. Replace the MAIN PC board. TROUBLESHOOTING EO18-33012A 9. TROUBLESHOOTING Problems Power does not turn ON. LED or LCD does not light. And check that the voltage between +5V pin (5) and LG...