User Manual
Page 3
...App 13 Drag-and-Drop - Table of Contents _________ Accessing Online Support ii _________ 1 About Your My Cloud Home Device 1 Features...1 Kit Contents...2 Requirements...3 Desktop and Mobile App Operating System Compatibility 3 Web Browser Compatibility...Cloud Home 8 Registering Your Device 9 _________ 3 Relive It Anywhere 10 Mobile App...10 Web App...10 Desktop App...10 Chromecast Video...10 _________ 4 Collect...12 My Cloud Home Mobile App Backup 12 Social & Cloud Import...12 Import USB...12 Drag-and-Drop - Desktop App 13 _________ My Cloud Home / My Cloud Home Duo i User Manual...
...App 13 Drag-and-Drop - Table of Contents _________ Accessing Online Support ii _________ 1 About Your My Cloud Home Device 1 Features...1 Kit Contents...2 Requirements...3 Desktop and Mobile App Operating System Compatibility 3 Web Browser Compatibility...Cloud Home 8 Registering Your Device 9 _________ 3 Relive It Anywhere 10 Mobile App...10 Web App...10 Desktop App...10 Chromecast Video...10 _________ 4 Collect...12 My Cloud Home Mobile App Backup 12 Social & Cloud Import...12 Import USB...12 Drag-and-Drop - Desktop App 13 _________ My Cloud Home / My Cloud Home Duo i User Manual...
User Manual
Page 4
Add or Remove a Member 17 Settings - Add a User...17 Settings - Remove a User 17 My Cloud Home Device Settings 18 Modify Device Name...18 Firmware Version...18 Analytics...18 Reboot Device...19 Erase All Data...19 Shut Down...19 _________ 8 Additional ...product, or obtain a power supply or USB cable for a WD product 25 _________ 10 Compliance and Warranty Information 26 Regulatory Compliance 26 My Cloud Home / My Cloud Home Duo ii User Manual 5 Privately Share 14 Create an Album...14 Remove an Album...14 _________ 6 File View, Search and Edit 15 Timeline View...15 File Search...
Add or Remove a Member 17 Settings - Add a User...17 Settings - Remove a User 17 My Cloud Home Device Settings 18 Modify Device Name...18 Firmware Version...18 Analytics...18 Reboot Device...19 Erase All Data...19 Shut Down...19 _________ 8 Additional ...product, or obtain a power supply or USB cable for a WD product 25 _________ 10 Compliance and Warranty Information 26 Regulatory Compliance 26 My Cloud Home / My Cloud Home Duo ii User Manual 5 Privately Share 14 Create an Album...14 Remove an Album...14 _________ 6 File View, Search and Edit 15 Timeline View...15 File Search...
User Manual
Page 6
... on MyCloud.com. File use your mobile device to visit MyCloud.com/hello to keep all your My Cloud Home device. easy-to store and organize everything in one place at My Cloud Home / My Cloud Home Duo 1 User Manual Invite family and friends to on -the-go access - Store everything - PyhColotousd,™vHidoemoseadnedvifciele,sinfrcolumdiynoguDr crolopubdoxa™c,cBoouxn...
... on MyCloud.com. File use your mobile device to visit MyCloud.com/hello to keep all your My Cloud Home device. easy-to store and organize everything in one place at My Cloud Home / My Cloud Home Duo 1 User Manual Invite family and friends to on -the-go access - Store everything - PyhColotousd,™vHidoemoseadnedvifciele,sinfrcolumdiynoguDr crolopubdoxa™c,cBoouxn...
User Manual
Page 7
... easy sharing - Smooth video using the My pCllaoyubda™ckHaonmywehmeroeb-ileSatrnedamdeysokutorppearpsponoar lMvyidCeloousda.cnoywmh. Kit Contents The My Cloud Home kit includes the following items: ▪ My Cloud Home device (a single-drive unit) ▪ Ethernet Cable ▪ AC power adapter (FAQ: Power Adapter...9642; Ethernet Cable ▪ AC power adapter (FAQ: Power Adapter Compatibility) ▪ Quick Install Guide My Cloud Home / My Cloud Home Duo 2 User Manual With just a few clicks, share photos, videos, documents or entire folders with Windows® Backup and Time...
... easy sharing - Smooth video using the My pCllaoyubda™ckHaonmywehmeroeb-ileSatrnedamdeysokutorppearpsponoar lMvyidCeloousda.cnoywmh. Kit Contents The My Cloud Home kit includes the following items: ▪ My Cloud Home device (a single-drive unit) ▪ Ethernet Cable ▪ AC power adapter (FAQ: Power Adapter...9642; Ethernet Cable ▪ AC power adapter (FAQ: Power Adapter Compatibility) ▪ Quick Install Guide My Cloud Home / My Cloud Home Duo 2 User Manual With just a few clicks, share photos, videos, documents or entire folders with Windows® Backup and Time...
User Manual
Page 8
...to device.) Gigabit capability for accessing the device. Product Description ▪ Front LED ▪ Power Button My Cloud Home / My Cloud Home Duo 3 User Manual For highest performance and reliability, always install the latest updates. At a minimum, use one of the following ...- 10.14 Oreo - 8.x macOS High Sierra - 10.13 Nougat - 7.x Marshmallow - 6.x When My Cloud Home devices are accessed from a personal computer system via the My Cloud Home desktop app, a 64-bit operating system is required. Compatibility can be accessed with an Internet Service Provider (...
...to device.) Gigabit capability for accessing the device. Product Description ▪ Front LED ▪ Power Button My Cloud Home / My Cloud Home Duo 3 User Manual For highest performance and reliability, always install the latest updates. At a minimum, use one of the following ...- 10.14 Oreo - 8.x macOS High Sierra - 10.13 Nougat - 7.x Marshmallow - 6.x When My Cloud Home devices are accessed from a personal computer system via the My Cloud Home desktop app, a 64-bit operating system is required. Compatibility can be accessed with an Internet Service Provider (...
User Manual
Page 9
...single color, white. Check if rebuild is outlined below in Progress Solid Light - this process will take some time. My Cloud Home / My Cloud Home Duo 4 User Manual A "System Condition" list is needed - Device is Off or Disconnected Solid Light - Table 1.2 LED Behavior System Condition...; USB Port(s) ▪ Ethernet Port Front LED About Your My Cloud Home Device 1. Front LED The front LED on , off or blinks with a certain rhythm to indicate a specific "System Condition". My Cloud Home Duo Only Slow "breathing" rhythm Device Shutdown Sequence Activated Through Mobile App...
...single color, white. Check if rebuild is outlined below in Progress Solid Light - this process will take some time. My Cloud Home / My Cloud Home Duo 4 User Manual A "System Condition" list is needed - Device is Off or Disconnected Solid Light - Table 1.2 LED Behavior System Condition...; USB Port(s) ▪ Ethernet Port Front LED About Your My Cloud Home Device 1. Front LED The front LED on , off or blinks with a certain rhythm to indicate a specific "System Condition". My Cloud Home Duo Only Slow "breathing" rhythm Device Shutdown Sequence Activated Through Mobile App...
User Manual
Page 10
...Button On the rear panel of your operation. Reset Button 3. USB Port(s) 4. DC Power Connector Power Button My Cloud Home Duo (two-bay device) has a rear-facing power button. Power Button 2. Press and Hold for 5 Seconds When...Cloud Home Duo device and My Cloud Home device. 1. Table 1.3 Power Button Function Device Operation Press Once System will force a shut down without any consideration for at least five seconds, the system will stop all services, clear cache and shut down gracefully. Ethernet Port 5. Table 1.4 My Cloud Home / My Cloud Home Duo 5 User Manual...
...Button On the rear panel of your operation. Reset Button 3. USB Port(s) 4. DC Power Connector Power Button My Cloud Home Duo (two-bay device) has a rear-facing power button. Power Button 2. Press and Hold for 5 Seconds When...Cloud Home Duo device and My Cloud Home device. 1. Table 1.3 Power Button Function Device Operation Press Once System will force a shut down without any consideration for at least five seconds, the system will stop all services, clear cache and shut down gracefully. Ethernet Port 5. Table 1.4 My Cloud Home / My Cloud Home Duo 5 User Manual...
User Manual
Page 11
.... Activity LED: Looking at what possible speed, which is always green in order to a host computer system. My Cloud Home / My Cloud Home Duo 6 User Manual It describes the activity happening with care during activity. When illuminated, the Link LED may be amber (100 Mbps) or green (1000 Mbps) in megabits ...
.... Activity LED: Looking at what possible speed, which is always green in order to a host computer system. My Cloud Home / My Cloud Home Duo 6 User Manual It describes the activity happening with care during activity. When illuminated, the Link LED may be amber (100 Mbps) or green (1000 Mbps) in megabits ...
User Manual
Page 12
About Your My Cloud Home Device ▪ Do not use this product as a portable drive. ▪ To allow proper ventilation, do not block any of the drive enclosure's air slots. My Cloud Home / My Cloud Home Duo 7 User Manual
About Your My Cloud Home Device ▪ Do not use this product as a portable drive. ▪ To allow proper ventilation, do not block any of the drive enclosure's air slots. My Cloud Home / My Cloud Home Duo 7 User Manual
User Manual
Page 13
...Guide and on the barcode label on the bottom of the unit. 3. My Cloud Home / My Cloud Home Duo 8 User Manual Connecting My Cloud Home Important: To avoid overheating, make sure My Cloud Home is setup the Allow Analytics screen will display. The ventilation openings on the ...either Allow or Don't Allow. 12. Once the My Cloud Home device is not automatically detected, follow these 4 steps: 1. Enter your password and Press Continue 9. Congratulations! Allow the My Cloud mobile app to the Western Digital End User License Agreement. 3. To continue with the remainder of ...
...Guide and on the barcode label on the bottom of the unit. 3. My Cloud Home / My Cloud Home Duo 8 User Manual Connecting My Cloud Home Important: To avoid overheating, make sure My Cloud Home is setup the Allow Analytics screen will display. The ventilation openings on the ...either Allow or Don't Allow. 12. Once the My Cloud Home device is not automatically detected, follow these 4 steps: 1. Enter your password and Press Continue 9. Congratulations! Allow the My Cloud mobile app to the Western Digital End User License Agreement. 3. To continue with the remainder of ...
User Manual
Page 14
Setup Is A Snap Registering Your Device Register your drive by visiting us online at: register.wdc.com. My Cloud Home / My Cloud Home Duo 9 User Manual You can easily register your My Cloud Home device to get the latest updates and special offers.
Setup Is A Snap Registering Your Device Register your drive by visiting us online at: register.wdc.com. My Cloud Home / My Cloud Home Duo 9 User Manual You can easily register your My Cloud Home device to get the latest updates and special offers.
User Manual
Page 15
... a Windows or Mac computer. Select the 3-line menu in the upper left-hand corner. 3. This will My Cloud Home / My Cloud Home Duo 10 User Manual Open the file that was downloaded and follow these steps: 1. Next, login with your My Cloud Home account information. 10. b. To accomplish this process, a Chromecast device must be accessed through the My...
... a Windows or Mac computer. Select the 3-line menu in the upper left-hand corner. 3. This will My Cloud Home / My Cloud Home Duo 10 User Manual Open the file that was downloaded and follow these steps: 1. Next, login with your My Cloud Home account information. 10. b. To accomplish this process, a Chromecast device must be accessed through the My...
User Manual
Page 16
...the available videos. 4. Select Videos option from the top menu. 3. This will display all of each video thumbnail visible in the My Cloud Home mobile app. Select the Photos icon from the top sub-menu. Select the video you wish to use will provide a list of the... Chromecast device to view. As the video plays the Chromecast device in the My Cloud Home mobile app. This will be displayed in use for this viewing. 5. Access the My Cloud Home mobile app. 2. Select the Play icon. My Cloud Home / My Cloud Home Duo 11 User Manual To play the video follow these steps: 1.
...the available videos. 4. Select Videos option from the top menu. 3. This will display all of each video thumbnail visible in the My Cloud Home mobile app. Select the Photos icon from the top sub-menu. Select the video you wish to use will provide a list of the... Chromecast device to view. As the video plays the Chromecast device in the My Cloud Home mobile app. This will be displayed in use for this viewing. 5. Access the My Cloud Home mobile app. 2. Select the Play icon. My Cloud Home / My Cloud Home Duo 11 User Manual To play the video follow these steps: 1.
User Manual
Page 17
...Auto Backup feature for the import feature to an My Cloud Home device: 1. Collect 4 Collect My Cloud Home Mobile App Backup Note: During the My Cloud Home setup process, the My Cloud Home mobile app will open the Connect My Cloud Home webpage and allow you to turn it on the ... following these steps to backup social media and cloud content to run. Social & Cloud Import Follow these steps: 1. Enable this feature, and the backup process will open the external drive menu. 1 Note: Social and Cloud services may be enabled. My Cloud Home / My Cloud Home Duo 12 User Manual
...Auto Backup feature for the import feature to an My Cloud Home device: 1. Collect 4 Collect My Cloud Home Mobile App Backup Note: During the My Cloud Home setup process, the My Cloud Home mobile app will open the Connect My Cloud Home webpage and allow you to turn it on the ... following these steps to backup social media and cloud content to run. Social & Cloud Import Follow these steps: 1. Enable this feature, and the backup process will open the external drive menu. 1 Note: Social and Cloud services may be enabled. My Cloud Home / My Cloud Home Duo 12 User Manual
User Manual
Page 18
... icon). 2. Access the location on your Windows or macOS / OS X system that different options can be performed as a basic backup process. 5. My Cloud Home / My Cloud Home Duo 13 User Manual Select the Copy Now option to continue with this process. ▪ If the Copy All option is selected, the copy process will go of the...
... icon). 2. Access the location on your Windows or macOS / OS X system that different options can be performed as a basic backup process. 5. My Cloud Home / My Cloud Home Duo 13 User Manual Select the Copy Now option to continue with this process. ▪ If the Copy All option is selected, the copy process will go of the...
User Manual
Page 19
... Device Owner will receive confirmation through the Share Album button. This will open all of the album cover. 3. a. My Cloud Home / My Cloud Home Duo 14 User Manual Note: To add a new member to the My Cloud Home device, go to view, but not modify the shared content. Select the Create an Album button. 3. Select the Remove Album...
... Device Owner will receive confirmation through the Share Album button. This will open all of the album cover. 3. a. My Cloud Home / My Cloud Home Duo 14 User Manual Note: To add a new member to the My Cloud Home device, go to view, but not modify the shared content. Select the Create an Album button. 3. Select the Remove Album...
User Manual
Page 20
... content organized by date. 1. This will open an additional menu with the options to Save to Camera Roll, Edit Photo or Open It. My Cloud Home / My Cloud Home Duo 15 User Manual Select the calendar icon at the bottom. In the upper-right-hand corner, tap the Magnifying Glass icon. 3. Select the photo you to...
... content organized by date. 1. This will open an additional menu with the options to Save to Camera Roll, Edit Photo or Open It. My Cloud Home / My Cloud Home Duo 15 User Manual Select the calendar icon at the bottom. In the upper-right-hand corner, tap the Magnifying Glass icon. 3. Select the photo you to...
User Manual
Page 21
... first name or last name will open the edit window. Re-enter the new password in the Current field. My Cloud Home / My Cloud Home Duo 16 User Manual Access the My Cloud Home device with the My Cloud Home mobile app or web app. 2. Select the account name listed at the bottom of the screen. Mobile App: selecting the...
... first name or last name will open the edit window. Re-enter the new password in the Current field. My Cloud Home / My Cloud Home Duo 16 User Manual Access the My Cloud Home device with the My Cloud Home mobile app or web app. 2. Select the account name listed at the bottom of the screen. Mobile App: selecting the...
User Manual
Page 22
...left -hand corner of the screen. Add a User ▪ Settings - Removing a member will expand the menu system. 3. Access the My Cloud Home device with the My Cloud Home mobile app or web app. 2. My Cloud Home / My Cloud Home Duo 17 User Manual Select the Sign Out option to complete the ...process, otherwise select Cancel to this My Cloud Home device. The Settings window will open and display...
...left -hand corner of the screen. Add a User ▪ Settings - Removing a member will expand the menu system. 3. Access the My Cloud Home device with the My Cloud Home mobile app or web app. 2. My Cloud Home / My Cloud Home Duo 17 User Manual Select the Sign Out option to complete the ...process, otherwise select Cancel to this My Cloud Home device. The Settings window will open and display...
User Manual
Page 23
...; Firmware Version ▪ Analytics ▪ Reboot Device ▪ Erase All Data & All Users ▪ Remote Shut Down Modify Device Name 1. Firmware Version On an My Cloud Home device, the hardware firmware is referred to 5.9.0-101. Analytics Analytics were either CONFIRM to save ... the Settings option. 4. Select the 3-line icon in the upper left -hand corner of the screen. My Cloud Home / My Cloud Home Duo 18 User Manual Select the current My Cloud Home device name listed under CURRENT STORAGE. Select the Settings option. 4. Select the Analytics option. 7. This will expand...
...; Firmware Version ▪ Analytics ▪ Reboot Device ▪ Erase All Data & All Users ▪ Remote Shut Down Modify Device Name 1. Firmware Version On an My Cloud Home device, the hardware firmware is referred to 5.9.0-101. Analytics Analytics were either CONFIRM to save ... the Settings option. 4. Select the 3-line icon in the upper left -hand corner of the screen. My Cloud Home / My Cloud Home Duo 18 User Manual Select the current My Cloud Home device name listed under CURRENT STORAGE. Select the Settings option. 4. Select the Analytics option. 7. This will expand...
