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... answered through our knowledge base or email support service at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your first telephone contact with other WD users. To help for the entire warranty period and our extensive... knowledge base is free for your WD product or software. • WD Community-Share your product online at the best telephone number shown below. WD Service and Support Should you encounter any...
... answered through our knowledge base or email support service at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your first telephone contact with other WD users. To help for the entire warranty period and our extensive... knowledge base is free for your WD product or software. • WD Community-Share your product online at the best telephone number shown below. WD Service and Support Should you encounter any...
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iii Table of Contents MY PASSPORT EDGE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 Features 1 Kit Contents 2 Optional Accessories ... Power/Activity LED 3 USB 3.0 Interface 4 Registering Your Drive 4 Handling Precautions 4 2 Connecting the Drive and Getting Started 5 Connecting the Drive 5 Getting Started with the WD Software 6 3 WD SmartWare Software Functional Overview 12 Home Tab Display 13 Backup Tab Displays 17 Retrieve Tab Displays 20 Settings Tab Display 23 Help Tab Display 24 4 Backing...
iii Table of Contents MY PASSPORT EDGE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 Features 1 Kit Contents 2 Optional Accessories ... Power/Activity LED 3 USB 3.0 Interface 4 Registering Your Drive 4 Handling Precautions 4 2 Connecting the Drive and Getting Started 5 Connecting the Drive 5 Getting Started with the WD Software 6 3 WD SmartWare Software Functional Overview 12 Home Tab Display 13 Backup Tab Displays 17 Retrieve Tab Displays 20 Settings Tab Display 23 Help Tab Display 24 4 Backing...
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iv MY PASSPORT EDGE USER MANUAL Changing Your Password 40 Turning Off the Drive Lock Feature 41 7 Managing and Customizing the Drive 42 Using the WD Quick View Icon 42 Opening the WD SmartWare Software 42 Checking Drive Status 43 Safely Disconnecting the Drive 43 Monitoring Icon Alerts ...Uninstalling on Windows Vista, Windows 7 or Windows 8 53 9 Using the Drive with a Mac 54 Reformatting the Drive 54 Restoring the WD Software and Disk Image 54 10 Troubleshooting 55 Installing, Partitioning, and Formatting the Drive 55 Frequently Asked Questions 55 A Installing an SES Driver 57 ...
iv MY PASSPORT EDGE USER MANUAL Changing Your Password 40 Turning Off the Drive Lock Feature 41 7 Managing and Customizing the Drive 42 Using the WD Quick View Icon 42 Opening the WD SmartWare Software 42 Checking Drive Status 43 Safely Disconnecting the Drive 43 Monitoring Icon Alerts ...Uninstalling on Windows Vista, Windows 7 or Windows 8 53 9 Using the Drive with a Mac 54 Reformatting the Drive 54 Restoring the WD Software and Disk Image 54 10 Troubleshooting 55 Installing, Partitioning, and Formatting the Drive 55 Frequently Asked Questions 55 A Installing an SES Driver 57 ...
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...access. Ultra-fast transfer rates-When connected to a USB 3.0 port, My Passport Edge lets you add or change a file, it is needed. WD Drive Utilities™-Register your digital life. This introductory chapter includes the following topics: Features Kit Contents Optional ...My Passport Edge offers high capacity in the background to USB 2.0 transfer time.* *Performance may vary based on your data using WD Drive Utilities. It features ultra-fast USB 3.0 connectivity, automatic backup software, and password protection and hardware encryption to -use , with your important digital ...
...access. Ultra-fast transfer rates-When connected to a USB 3.0 port, My Passport Edge lets you add or change a file, it is needed. WD Drive Utilities™-Register your digital life. This introductory chapter includes the following topics: Features Kit Contents Optional ...My Passport Edge offers high capacity in the background to USB 2.0 transfer time.* *Performance may vary based on your data using WD Drive Utilities. It features ultra-fast USB 3.0 connectivity, automatic backup software, and password protection and hardware encryption to -use , with your important digital ...
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... drive with the following : • My Passport Edge portable hard drive • USB 3.0 cable • Quick Install Guide • WD SmartWare, WD Security, and WD Drive Utilities software (included on the drive) USB 3.0 Cable My Passport Edge Portable Hard Drive Quick Install Guide Figure 1. ... Base answer ID 1048. Operating System Compatibility Your My Passport Edge drive and the WD Security and WD Drive Utilities software are compatible with a durable enclosure designed for beauty. For the latest software, firmware, and product documentation and information, go to our...
... drive with the following : • My Passport Edge portable hard drive • USB 3.0 cable • Quick Install Guide • WD SmartWare, WD Security, and WD Drive Utilities software (included on the drive) USB 3.0 Cable My Passport Edge Portable Hard Drive Quick Install Guide Figure 1. ... Base answer ID 1048. Operating System Compatibility Your My Passport Edge drive and the WD Security and WD Drive Utilities software are compatible with a durable enclosure designed for beauty. For the latest software, firmware, and product documentation and information, go to our...
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...XP • Windows Vista • Windows 7 • Windows 8 Compatibility can vary, depending on page 55. MY PASSPORT EDGE USER MANUAL The WD SmartWare software is formatted as follows: LED Appearance Power State/Activity On steady Fast flashing, approximately 3 times per second Slow flashing,...For highest performance and reliability, always install the latest updates and service pack (SP). Physical Description As shown in Figure 2, the My Passport Edge drive has: • A power/activity LED indicator • A USB 3.0 interface port USB 3.0 Interface Port Power/Activity LED Figure ...
...XP • Windows Vista • Windows 7 • Windows 8 Compatibility can vary, depending on page 55. MY PASSPORT EDGE USER MANUAL The WD SmartWare software is formatted as follows: LED Appearance Power State/Activity On steady Fast flashing, approximately 3 times per second Slow flashing,...For highest performance and reliability, always install the latest updates and service pack (SP). Physical Description As shown in Figure 2, the My Passport Edge drive has: • A power/activity LED indicator • A USB 3.0 interface port USB 3.0 Interface Port Power/Activity LED Figure ...
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Rough handling, shock, or vibration can easily register your My Passport Edge drive to get the latest updates and special offers. ABOUT YOUR WD DRIVE - 4 MY PASSPORT EDGE USER MANUAL USB 3.0 Interface USB 3.0 supports data transfer rates up to 480 Mb/s. Handling Precautions WD ...products are precision instruments and must be handled with USB 2.0. USB 1.1-up to 12 Mb/s Registering Your Drive Always register your drive using the WD Drive Utilities software, ...
Rough handling, shock, or vibration can easily register your My Passport Edge drive to get the latest updates and special offers. ABOUT YOUR WD DRIVE - 4 MY PASSPORT EDGE USER MANUAL USB 3.0 Interface USB 3.0 supports data transfer rates up to 480 Mb/s. Handling Precautions WD ...products are precision instruments and must be handled with USB 2.0. USB 1.1-up to 12 Mb/s Registering Your Drive Always register your drive using the WD Drive Utilities software, ...
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MY PASSPORT EDGE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD Security, WD Drive Utilities, and WD SmartWare software on your computer. Figure 3. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 Turn on your computer. 2. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive To connect the My Passport drive to your computer: 1. Connect the drive to your computer as shown in Figure 3.
MY PASSPORT EDGE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD Security, WD Drive Utilities, and WD SmartWare software on your computer. Figure 3. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 Turn on your computer. 2. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive To connect the My Passport drive to your computer: 1. Connect the drive to your computer as shown in Figure 3.
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... dialog: CONNECTING THE DRIVE AND GETTING STARTED - 6 MY PASSPORT EDGE USER MANUAL 3. Read the license agreement and select the I accept the terms in the License Agreement check box to use as an external storage device. You can enhance its performance by installing the WD software that is now ready to accept the agreement...
... dialog: CONNECTING THE DRIVE AND GETTING STARTED - 6 MY PASSPORT EDGE USER MANUAL 3. Read the license agreement and select the I accept the terms in the License Agreement check box to use as an external storage device. You can enhance its performance by installing the WD software that is now ready to accept the agreement...
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Initial Backup Screens CONNECTING THE DRIVE AND GETTING STARTED - 10 After that, launching the software displays the Home screen so you can choose what you install the WD SmartWare software on your computer. Initial File Backup Screen Figure 7. MY PASSPORT EDGE USER MANUAL Initial Category Backup Screen Note: The initial Backup screens only appear one time-when you want to do.
Initial Backup Screens CONNECTING THE DRIVE AND GETTING STARTED - 10 After that, launching the software displays the Home screen so you can choose what you install the WD SmartWare software on your computer. Initial File Backup Screen Figure 7. MY PASSPORT EDGE USER MANUAL Initial Category Backup Screen Note: The initial Backup screens only appear one time-when you want to do.
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...drive partitions, then the WD SmartWare software displays a selector box that you select to retrieve See "Retrieve Tab Displays" on page 20. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 12 MY PASSPORT EDGE USER MANUAL 13 WD SmartWare Software Functional Overview This chapter provides a ...brief functional overview of the WD SmartWare software are working with See "Home Tab Display" on page ...
...drive partitions, then the WD SmartWare software displays a selector box that you select to retrieve See "Retrieve Tab Displays" on page 20. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 12 MY PASSPORT EDGE USER MANUAL 13 WD SmartWare Software Functional Overview This chapter provides a ...brief functional overview of the WD SmartWare software are working with See "Home Tab Display" on page ...
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...to : • Specify the number of backup versions that you through your software setup selections • WD Customer Support and software update services See "Help Tab Display" on page 23. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 13 MY PASSPORT EDGE USER MANUAL The . . . Buttons for opening dialogs to abbreviated online help... of the help to quickly guide you want to back up files from when you have more than one • The My Passport drive that you want to back up and retrieving files and making your backup, retrieve, and settings tasks. Note: In addition ...
...to : • Specify the number of backup versions that you through your software setup selections • WD Customer Support and software update services See "Help Tab Display" on page 23. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 13 MY PASSPORT EDGE USER MANUAL The . . . Buttons for opening dialogs to abbreviated online help... of the help to quickly guide you want to back up files from when you have more than one • The My Passport drive that you want to back up and retrieving files and making your backup, retrieve, and settings tasks. Note: In addition ...
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MY PASSPORT EDGE USER MANUAL Your Computer Icon Your Computer Content Gauge My Passport Drive Icon My Passport Drive Content Gauge Figure 9. Home Tab Display WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 14
MY PASSPORT EDGE USER MANUAL Your Computer Icon Your Computer Content Gauge My Passport Drive Icon My Passport Drive Content Gauge Figure 9. Home Tab Display WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 14
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...selection with a light-blue shadow background: Selected My Passport Drive Right-clicking the drive icon displays a menu with options for backup and retrieve functions. MY PASSPORT EDGE USER MANUAL Table 1. Home Tab Functional Description Display ...Component Description Your computer icon Provides a graphic representation and name of the internal hard drive or drive partition on page 14.) If your computer has more than one that you want to disconnect the drive (Continued) WD SMARTWARE SOFTWARE...
...selection with a light-blue shadow background: Selected My Passport Drive Right-clicking the drive icon displays a menu with options for backup and retrieve functions. MY PASSPORT EDGE USER MANUAL Table 1. Home Tab Functional Description Display ...Component Description Your computer icon Provides a graphic representation and name of the internal hard drive or drive partition on page 14.) If your computer has more than one that you want to disconnect the drive (Continued) WD SMARTWARE SOFTWARE...
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...scroll pointers (Not shown in the WD Knowledge Base at support.wdc.com. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 16 When the number of connected drives exceeds the display capacity, the WD SmartWare software displays left/right drive display scroll pointers for viewing all of them: Scroll Pointers Your computer's content...For a complete list of all included file extensions, search for answer ID 3644 in Figure 9 on page 14.) One installation of the WD SmartWare software supports as many My Passport drives as you system can handle. MY PASSPORT EDGE USER MANUAL Table 1.
...scroll pointers (Not shown in the WD Knowledge Base at support.wdc.com. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 16 When the number of connected drives exceeds the display capacity, the WD SmartWare software displays left/right drive display scroll pointers for viewing all of them: Scroll Pointers Your computer's content...For a complete list of all included file extensions, search for answer ID 3644 in Figure 9 on page 14.) One installation of the WD SmartWare software supports as many My Passport drives as you system can handle. MY PASSPORT EDGE USER MANUAL Table 1.
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...They, too, are the system files and hidden files that you have retrieved from a prior backup. These are not available for your My Passport drive shows only a small number of files that were not included in your file backup. • Because they change so frequently, Outlook ....drive, this content gauge shows all of the Backup tab displays. My Passport drive content gauge After installing the WD SmartWare software-before running a backup or copying files to back up and control the backup operation. MY PASSPORT EDGE USER MANUAL Table 1. See Figure 10 and Table 2 on how ...
...They, too, are the system files and hidden files that you have retrieved from a prior backup. These are not available for your My Passport drive shows only a small number of files that were not included in your file backup. • Because they change so frequently, Outlook ....drive, this content gauge shows all of the Backup tab displays. My Passport drive content gauge After installing the WD SmartWare software-before running a backup or copying files to back up and control the backup operation. MY PASSPORT EDGE USER MANUAL Table 1. See Figure 10 and Table 2 on how ...
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Backup Tab Displays Advanced Backup Area Start/Stop Backup Toggle Button Table 2. MY PASSPORT EDGE USER MANUAL Backup by Category Display Your Computer Content Gauge Backup by Files Display My Passport Drive Content Gauge Category/File Backup Toggle Button Figure 10. Backup Tab Functional Description... display. (See "Your computer's content gauge" on page 16.) My Passport drive content Same as the content gauge for your My Passport drive on the gauges Home tab display. (See "My Passport drive content gauge" on page 17.) (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 18
Backup Tab Displays Advanced Backup Area Start/Stop Backup Toggle Button Table 2. MY PASSPORT EDGE USER MANUAL Backup by Category Display Your Computer Content Gauge Backup by Files Display My Passport Drive Content Gauge Category/File Backup Toggle Button Figure 10. Backup Tab Functional Description... display. (See "Your computer's content gauge" on page 16.) My Passport drive content Same as the content gauge for your My Passport drive on the gauges Home tab display. (See "My Passport drive content gauge" on page 17.) (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 18
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...the initial/default configuration of the files/folders selected for your My Passport drive. In this configuration, the advanced backup area is with none of the WD SmartWare software is blank. Clicking Advanced View displays a backup files selection box that.... MY PASSPORT EDGE USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Description Advanced backup area In category mode, the initial/default configuration of your recent selections and redisplays the prior applied configuration. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW...
...the initial/default configuration of the files/folders selected for your My Passport drive. In this configuration, the advanced backup area is with none of the WD SmartWare software is blank. Clicking Advanced View displays a backup files selection box that.... MY PASSPORT EDGE USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Description Advanced backup area In category mode, the initial/default configuration of your recent selections and redisplays the prior applied configuration. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW...
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... See Figure 11 and Table 3 on your computer. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 20 Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to your My Passport drive. The button name is Switch to Category Backup when the backup mode... mode is file. Backup Tab Functional Description (Continued) Display Component Description Start/Stop Backup toggle Controls backup operations by starting and stopping the backup. MY PASSPORT EDGE USER MANUAL Table 2.
... See Figure 11 and Table 3 on your computer. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 20 Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to your My Passport drive. The button name is Switch to Category Backup when the backup mode... mode is file. Backup Tab Functional Description (Continued) Display Component Description Start/Stop Backup toggle Controls backup operations by starting and stopping the backup. MY PASSPORT EDGE USER MANUAL Table 2.
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You must select a backup volume before you want to retrieve files from on the selected My Passport drive. MY PASSPORT EDGE USER MANUAL Backed Up Volumes Selection Box Select a Volume to Retrieve From Display Retrieve Destination Option Buttons Change Retrieve Folder Box ...to Retrieve Display Start Retrieving/Cancel Retrieving Toggle Button Figure 11. Change retrieve folder box and Browse button By default, the WD SmartWare software creates and uses a folder named Retrieved Contents in the My Documents folder for Retrieved Files Display Retrieve Files Option Buttons Retrieve Some ...
You must select a backup volume before you want to retrieve files from on the selected My Passport drive. MY PASSPORT EDGE USER MANUAL Backed Up Volumes Selection Box Select a Volume to Retrieve From Display Retrieve Destination Option Buttons Change Retrieve Folder Box ...to Retrieve Display Start Retrieving/Cancel Retrieving Toggle Button Figure 11. Change retrieve folder box and Browse button By default, the WD SmartWare software creates and uses a folder named Retrieved Contents in the My Documents folder for Retrieved Files Display Retrieve Files Option Buttons Retrieve Some ...