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... support questions can be answered through our knowledge base or e-mail support service at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product serial number, system hardware, and system software versions available. If the answer is available in the following countries...
... support questions can be answered through our knowledge base or e-mail support service at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product serial number, system hardware, and system software versions available. If the answer is available in the following countries...
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v MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing...
v MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing...
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...Getting Started" on the drive installs the proper driver for connecting the drive and installing the WD SmartWare software on your Windows computer: 1. Connect the My Passport drive to your My Passport drive. 4. THEN . . . Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - ...your operating system is on page 41 instead. The WD SmartWare software that the new My Passport drive appears under My Computer in Figure 3. 3. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides step-by-step ...
...Getting Started" on the drive installs the proper driver for connecting the drive and installing the WD SmartWare software on your Windows computer: 1. Connect the My Passport drive to your My Passport drive. 4. THEN . . . Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - ...your operating system is on page 41 instead. The WD SmartWare software that the new My Passport drive appears under My Computer in Figure 3. 3. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides step-by-step ...
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... continue. 6. Read the license agreement and click Accept to restart the computer: 8. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. After the computer restarts, the My Passport icon on the WD +TURBO Driver Installer screen: 4. Type the password that installing the drivers requires you to restart your computer to make them active: Click Yes to use...
... continue. 6. Read the license agreement and click Accept to restart the computer: 8. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. After the computer restarts, the My Passport icon on the WD +TURBO Driver Installer screen: 4. Type the password that installing the drivers requires you to restart your computer to make them active: Click Yes to use...
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... Reformat from Mac GPT to Windows XP NTFS Reformat the drive from your system's motherboard BIOS setting documentation to an incorrect driver installation of 4 GB and cannot create partitions larger than 32 GB in to a power source. Outside the U.S., contact WD Technical ...Mac GPT to Windows Vista NTFS format Obtain and reinstall the original software included with limited bus power. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked ...
... Reformat from Mac GPT to Windows XP NTFS Reformat the drive from your system's motherboard BIOS setting documentation to an incorrect driver installation of 4 GB and cannot create partitions larger than 32 GB in to a power source. Outside the U.S., contact WD Technical ...Mac GPT to Windows Vista NTFS format Obtain and reinstall the original software included with limited bus power. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked ...
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... installed automatically when you install the WD SmartWare software or if you connect your My Passport drive to your computer. Note: If Autoplay is connected to Windows Update: 3. INSTALLING THE SES DRIVER - 56 If they appear, close them. Click Next to the Internet: 1. You can use ... SmartWare Software" on Windows XP Computers After you physically connect the drive as the Found New Hardware Wizard screen. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD SmartWare software, you must be connected to continue.
... installed automatically when you install the WD SmartWare software or if you connect your My Passport drive to your computer. Note: If Autoplay is connected to Windows Update: 3. INSTALLING THE SES DRIVER - 56 If they appear, close them. Click Next to the Internet: 1. You can use ... SmartWare Software" on Windows XP Computers After you physically connect the drive as the Found New Hardware Wizard screen. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD SmartWare software, you must be connected to continue.
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Select Install the software automatically and click Next: 5. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57
Select Install the software automatically and click Next: 5. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57
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Click Next to My Computer and: a. Browse to continue. 3. Select WD SES Device Driver. Double-click the Extras folder. INSTALLING THE SES DRIVER - 58 Select Install from a list or specific location and click Next: 4. Double-click the My Passport drive. b. c. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to the Internet, install the driver manually: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to Windows Update: 2.
Click Next to My Computer and: a. Browse to continue. 3. Select WD SES Device Driver. Double-click the Extras folder. INSTALLING THE SES DRIVER - 58 Select Install from a list or specific location and click Next: 4. Double-click the My Passport drive. b. c. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to the Internet, install the driver manually: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to Windows Update: 2.
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d. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59 Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5.
d. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59 Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5.
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...Update: Windows Vista automatically: • Connects to the Internet: 1. You can use the Found New Hardware screen to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is connected to the ...screen. Verify that your computer must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on page 5, the Found New Hardware screen displays. If they appear, close them. Note:...
...Update: Windows Vista automatically: • Connects to the Internet: 1. You can use the Found New Hardware screen to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is connected to the ...screen. Verify that your computer must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on page 5, the Found New Hardware screen displays. If they appear, close them. Note:...
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WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. Show me other options: INSTALLING THE SES DRIVER - 61 On the Found New Hardware wizard screen, click Locate and install driver software: 2.
WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. Show me other options: INSTALLING THE SES DRIVER - 61 On the Found New Hardware wizard screen, click Locate and install driver software: 2.
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b. d. Browse to Computer and: a. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 c. Select WD SES Device Driver. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. Double-click the My Passport drive. Double-click the Extras folder. 4.
b. d. Browse to Computer and: a. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 c. Select WD SES Device Driver. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. Double-click the My Passport drive. Double-click the Extras folder. 4.
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 Open All Programs and click Computer > Manage: 2.
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 Open All Programs and click Computer > Manage: 2.
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Click Next. 6. Click Browse my computer for driver software. 4. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5.
Click Next. 6. Click Browse my computer for driver software. 4. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5.