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... can be answered through our knowledge base or e-mail support service at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your first telephone contact with WD Technical Support. If the answer is available in the following countries...Spain, Sweden, Switzerland, United Kingdom. Your product includes 30 days of new features and services, remember to register your WD product or software. North America English Spanish Europe (toll free)* Europe Middle East Africa 800.ASK.4WDC (800.275.4932) 800.832.4778 Asia Pacific...
... can be answered through our knowledge base or e-mail support service at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your first telephone contact with WD Technical Support. If the answer is available in the following countries...Spain, Sweden, Switzerland, United Kingdom. Your product includes 30 days of new features and services, remember to register your WD product or software. North America English Spanish Europe (toll free)* Europe Middle East Africa 800.ASK.4WDC (800.275.4932) 800.832.4778 Asia Pacific...
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...(see Figure 16 on page 25), click Drive Erase to erase your drive is not locked: 1. Read the warning about downloading and restoring the WD SmartWare software and disk image on page 25.) MANAGING AND CUSTOMIZING YOUR DRIVE - 35 Click Drive Erase to display the Erase Drive dialog...4. The WD SmartWare software provides two ways to save and implement your password and must erase the drive, THEN see Knowledge Base Answer ID #5419 for information about the loss of the support files, utilities, online help and user manual files. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 2. ...
...(see Figure 16 on page 25), click Drive Erase to erase your drive is not locked: 1. Read the warning about downloading and restoring the WD SmartWare software and disk image on page 25.) MANAGING AND CUSTOMIZING YOUR DRIVE - 35 Click Drive Erase to display the Erase Drive dialog...4. The WD SmartWare software provides two ways to save and implement your password and must erase the drive, THEN see Knowledge Base Answer ID #5419 for information about the loss of the support files, utilities, online help and user manual files. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 2. ...
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...(see Knowledge Base Answer ID #5419 for information about the loss of data if you accept the risk. 6. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. Click the I understand check box to display the Set Preferences dialog: 2. If you still want ...Passport drive. Click Format to uninstall the WD SmartWare software from the Drive Settings screen Uninstalling the WD SmartWare Software Important: You can easily uninstall the software. MANAGING AND CUSTOMIZING YOUR DRIVE - 37 Select the Enable Backup and Retrieve functions check box. 3. Read the warning about downloading...
...(see Knowledge Base Answer ID #5419 for information about the loss of data if you accept the risk. 6. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. Click the I understand check box to display the Set Preferences dialog: 2. If you still want ...Passport drive. Click Format to uninstall the WD SmartWare software from the Drive Settings screen Uninstalling the WD SmartWare Software Important: You can easily uninstall the software. MANAGING AND CUSTOMIZING YOUR DRIVE - 37 Select the Enable Backup and Retrieve functions check box. 3. Read the warning about downloading...
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 18 Using the Drive with a Mac The My Passport drive is preformatted as shown in Figure 3 on the drive, be sure to the appropriate Knowledge Base Answer ID for information about reformatting a Windows ... Dismounting the Drive Unlocking the Drive Uninstalling the WD SmartWare Software Reformatting the Drive CAUTION! Turn on your computer using the USB cable as a single NTFS partition for more information about downloading and restoring the Mac version of the WD SmartWare software and disk image: 1. If you have already saved files...
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 18 Using the Drive with a Mac The My Passport drive is preformatted as shown in Figure 3 on the drive, be sure to the appropriate Knowledge Base Answer ID for information about reformatting a Windows ... Dismounting the Drive Unlocking the Drive Uninstalling the WD SmartWare Software Reformatting the Drive CAUTION! Turn on your computer using the USB cable as a single NTFS partition for more information about downloading and restoring the Mac version of the WD SmartWare software and disk image: 1. If you have already saved files...
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... 2.0. For more information about booting from Mac GPT to Windows Vista NTFS format „ Obtain and reinstall the original software included with limited bus power. To create partitions larger than 32 GB in to the FAT32 file system* „ ...download. Frequently Asked Questions Q: Why does the drive not power up? A: Be sure the drive is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? Contact the adapter card manufacturer for further details. TROUBLESHOOTING - 54 MY PASSPORT ESSENTIAL AND ESSENTIAL...
... 2.0. For more information about booting from Mac GPT to Windows Vista NTFS format „ Obtain and reinstall the original software included with limited bus power. To create partitions larger than 32 GB in to the FAT32 file system* „ ...download. Frequently Asked Questions Q: Why does the drive not power up? A: Be sure the drive is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? Contact the adapter card manufacturer for further details. TROUBLESHOOTING - 54 MY PASSPORT ESSENTIAL AND ESSENTIAL...
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...you physically connect the drive as the Found New Hardware screen. On the Found New Hardware wizard screen, click Locate and install driver software: 3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista...; Manually, whether your computer is connected to the Internet: 1. Note: If Autoplay is connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on page 5, the Found New Hardware screen displays.
...you physically connect the drive as the Found New Hardware screen. On the Found New Hardware wizard screen, click Locate and install driver software: 3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista...; Manually, whether your computer is connected to the Internet: 1. Note: If Autoplay is connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on page 5, the Found New Hardware screen displays.
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... drive format 54 Creating a password 25 D Disconnecting the drive from a PC 31 Disk image, downloading and restoring 38, 41 Dismounting drive from a Mac 49 Dock for drive 2 Documents file category 12...66 Erase Drive screen 35, 37 Erasing the drive 35 CAUTION about erasing the drive 35 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL F FCC Class B information 65 File categories, defined 12, 15 history, drive... 67 M Mac 50 dismounting drive from 49 reformatting the drive to 41 restarting WD SmartWare software 47 serial number 50 space available 50 unlocking the drive from the Virtual CD 50 Mail ...
... drive format 54 Creating a password 25 D Disconnecting the drive from a PC 31 Disk image, downloading and restoring 38, 41 Dismounting drive from a Mac 49 Dock for drive 2 Documents file category 12...66 Erase Drive screen 35, 37 Erasing the drive 35 CAUTION about erasing the drive 35 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL F FCC Class B information 65 File categories, defined 12, 15 history, drive... 67 M Mac 50 dismounting drive from 49 reformatting the drive to 41 restarting WD SmartWare software 47 serial number 50 space available 50 unlocking the drive from the Virtual CD 50 Mail ...
