Troubleshooting Guide
Page 9
... some portion of the image. PHASER 7300 COLOR PRINTER Color Calibration Tutorial ® Overview Color calibration procedures adjust the printer for optimal color output. Procedure: 1. Repeat this procedure until the desired adjustment is achieved. Each of the primary colors (cyan, magenta and yellow) is printing lighter than normal, the circle will appear redder. 40 Phaser 7300 Color Printer Light Color Balance Adjustment 39 41...
... some portion of the image. PHASER 7300 COLOR PRINTER Color Calibration Tutorial ® Overview Color calibration procedures adjust the printer for optimal color output. Procedure: 1. Repeat this procedure until the desired adjustment is achieved. Each of the primary colors (cyan, magenta and yellow) is printing lighter than normal, the circle will appear redder. 40 Phaser 7300 Color Printer Light Color Balance Adjustment 39 41...
Troubleshooting Guide
Page 15
...yellow, magenta, and black; Caution: Do not touch the shiny green surface of 3 Try a different Color Matching mode. Note: The TekColor Correction set to help solve your print-quality problems. Note: The examples shown are Long-Edge Feed (LEF). Not all four colors. Lift out the Imaging Unit... Lighten/Darken Colors. Open the top cover. PHASER 7300 COLOR PRINTER Diagnosing Print Quality Review the five test pages printed with all pages represented are printed. ® Problem Solution 1. and another page with this page: The pages consist of the print, replace the Imaging Unit.
...yellow, magenta, and black; Caution: Do not touch the shiny green surface of 3 Try a different Color Matching mode. Note: The TekColor Correction set to help solve your print-quality problems. Note: The examples shown are Long-Edge Feed (LEF). Not all four colors. Lift out the Imaging Unit... Lighten/Darken Colors. Open the top cover. PHASER 7300 COLOR PRINTER Diagnosing Print Quality Review the five test pages printed with all pages represented are printed. ® Problem Solution 1. and another page with this page: The pages consist of the print, replace the Imaging Unit.
Troubleshooting Guide
Page 27
Phaser® 7300 Color Printer Regular Printer Maintenance Your printer needs little maintenance other than periodic cleaning of life or replace error message displays. You must replace a consumable when the end of the LED bars and replacing the following Customer-Replaceable Consumables (CRCs): I I I I Toner cartridges (black, cyan, magenta and yellow) Imaging units (black, cyan, magenta and yellow) Transfer unit Fuser Clean...
Phaser® 7300 Color Printer Regular Printer Maintenance Your printer needs little maintenance other than periodic cleaning of life or replace error message displays. You must replace a consumable when the end of the LED bars and replacing the following Customer-Replaceable Consumables (CRCs): I I I I Toner cartridges (black, cyan, magenta and yellow) Imaging units (black, cyan, magenta and yellow) Transfer unit Fuser Clean...
Service Manual
Page 37
... Failure Duplex Interface Failure Tray 3 Interface Failure Tray 2 Interface Failure Tray 4 Interface Failure Tray 5 Interface Failure Yellow LED Failure Magenta LED Failure Cyan LED Failure Black LED Failure Yellow Imaging Unit Failure Magenta Imaging Unit Failure Cyan Imaging Unit Failure Black Imaging Unit Failure Flash Hardware Failure Flash Software Failure Fuser Fan Failure Fuser 110v/220v Mismatch Failure Unsupported Duplex...
... Failure Duplex Interface Failure Tray 3 Interface Failure Tray 2 Interface Failure Tray 4 Interface Failure Tray 5 Interface Failure Yellow LED Failure Magenta LED Failure Cyan LED Failure Black LED Failure Yellow Imaging Unit Failure Magenta Imaging Unit Failure Cyan Imaging Unit Failure Black Imaging Unit Failure Flash Hardware Failure Flash Software Failure Fuser Fan Failure Fuser 110v/220v Mismatch Failure Unsupported Duplex...
Service Manual
Page 38
... Tray [5] Size 59 Replace Cyan Toner Cartridge 65 Replace Magenta Toner Cartridge 66 Replace Yellow Toner Cartridge 67 Replace Black Toner Cartridge 68 Replace Cyan Imaging Unit 69 Replace Magenta Imaging Unit 70 Replace Yellow Imaging Unit 71 Replace Black Imaging Unit 72 Replace Transfer Unit 73 Close Right Door A 74 Close Right Door B 75 Close Right Door C ...47 2 - 47 2 - 53 2 - 53 2 - 53 2 - 53 2 - 52 2 - 52 2 - 52 2 - 52 2 - 55 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 48 2 - 50 2 - 44 2 - 44 2 - 44 2 - 44 2 - 44 2-22 Phaser 7300 Color Printer Service Manual
... Tray [5] Size 59 Replace Cyan Toner Cartridge 65 Replace Magenta Toner Cartridge 66 Replace Yellow Toner Cartridge 67 Replace Black Toner Cartridge 68 Replace Cyan Imaging Unit 69 Replace Magenta Imaging Unit 70 Replace Yellow Imaging Unit 71 Replace Black Imaging Unit 72 Replace Transfer Unit 73 Close Right Door A 74 Close Right Door B 75 Close Right Door C ...47 2 - 47 2 - 53 2 - 53 2 - 53 2 - 53 2 - 52 2 - 52 2 - 52 2 - 52 2 - 55 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 48 2 - 50 2 - 44 2 - 44 2 - 44 2 - 44 2 - 44 2-22 Phaser 7300 Color Printer Service Manual
Service Manual
Page 39
... or Reseat Toner Cartridge Magenta Install or Reseat Toner Cartridge Yellow Install or Reseat Toner Cartridge Black Install or Reseat Cyan Imaging Unit Install or Reseat Magenta Imaging Unit Install or Reseat Yellow Imaging Unit Install or Reseat Black Imaging Unit Install or Reseat Fuser Replace Fuser Install or Reseat Transfer Unit Humidity Too High to Print Usage Profile Code 100...
... or Reseat Toner Cartridge Magenta Install or Reseat Toner Cartridge Yellow Install or Reseat Toner Cartridge Black Install or Reseat Cyan Imaging Unit Install or Reseat Magenta Imaging Unit Install or Reseat Yellow Imaging Unit Install or Reseat Black Imaging Unit Install or Reseat Fuser Replace Fuser Install or Reseat Transfer Unit Humidity Too High to Print Usage Profile Code 100...
Service Manual
Page 43
... Error Messages and Codes 2-27 Printer Configuration Memory: nnnMB Hard Drive is Present/Absent Duplex is nnn deg.C Consumable Status ■ Total Pages ■ Fuser Unit Life (total sheets) ■ transfer unit Life (total images) ■ Black IU Life (total images) ■ Yellow IU Life (total images) ■ Cyan IU Life (total images) ■ Magenta IU Life (total...
... Error Messages and Codes 2-27 Printer Configuration Memory: nnnMB Hard Drive is Present/Absent Duplex is nnn deg.C Consumable Status ■ Total Pages ■ Fuser Unit Life (total sheets) ■ transfer unit Life (total images) ■ Black IU Life (total images) ■ Yellow IU Life (total images) ■ Cyan IU Life (total images) ■ Magenta IU Life (total...
Service Manual
Page 45
...ability to On/Off Select Job Offset Select Offset: On/Off Please wait... Motor is On/Off If MPT media present, will jam Imaging Unit Motors (CMYK) [Black] [Yellow] [Magenta] [Cyan] IU Motor is On/Off Up/Down Error Messages and Codes 2-29 Duplex is On/Off Motor A Registration Motor...The tray must be removed to Face Down/Face Up Controls how print jobs are staggered in the top tray. Imaging Unit Motor is On/Off Remove the appropriate Imaging Unit before proceeding with the test. Output set to energize/de-energize the motors and fans one at a time. After...
...ability to On/Off Select Job Offset Select Offset: On/Off Please wait... Motor is On/Off If MPT media present, will jam Imaging Unit Motors (CMYK) [Black] [Yellow] [Magenta] [Cyan] IU Motor is On/Off Up/Down Error Messages and Codes 2-29 Duplex is On/Off Motor A Registration Motor...The tray must be removed to Face Down/Face Up Controls how print jobs are staggered in the top tray. Imaging Unit Motor is On/Off Remove the appropriate Imaging Unit before proceeding with the test. Output set to energize/de-energize the motors and fans one at a time. After...
Service Manual
Page 47
...deg.C Amb. is nnnh Color Reg. Rear is nnnh... Present / Missing Remove the Imaging Unit and defeat the top cover interlock switch and depress the 3-pins to change state. Black Temp is nnn (adc) Yellow Temp is nnn (adc)...nnn (adc) ENGINEERING USE ONLY Cyan is Present / Missing Magenta is Present / Missing Yellow is Present / Missing Black is Open / Closed Switch Toggle the actuator to change sensor ...state. Temp. Stack Full Sensor Stack Full is Full / Not Full Duplex Unit Sensors Entrance Paper is Present / Not Present Middle Paper is Present / Not Present Exit ...
...deg.C Amb. is nnnh Color Reg. Rear is nnnh... Present / Missing Remove the Imaging Unit and defeat the top cover interlock switch and depress the 3-pins to change state. Black Temp is nnn (adc) Yellow Temp is nnn (adc)...nnn (adc) ENGINEERING USE ONLY Cyan is Present / Missing Magenta is Present / Missing Yellow is Present / Missing Black is Open / Closed Switch Toggle the actuator to change sensor ...state. Temp. Stack Full Sensor Stack Full is Full / Not Full Duplex Unit Sensors Entrance Paper is Present / Not Present Middle Paper is Present / Not Present Exit ...
Service Manual
Page 78
... in one direction and stop rotating when the arm is blown. Up/Down motor. Cyan = F5 Magenta = F2 Yellow = F3 Black = F4 2-62 Phaser 7300 Color Printer Service Manual Is the wiring harness defective? [Yellow] [Magenta] [Cyan] [Black] Imaging Unit Failure U26: Yellow U27: Magenta U28: Cyan U29: Black Troubleshooting Procedure Table Steps Actions and Questions 1 Is the...
... in one direction and stop rotating when the arm is blown. Up/Down motor. Cyan = F5 Magenta = F2 Yellow = F3 Black = F4 2-62 Phaser 7300 Color Printer Service Manual Is the wiring harness defective? [Yellow] [Magenta] [Cyan] [Black] Imaging Unit Failure U26: Yellow U27: Magenta U28: Cyan U29: Black Troubleshooting Procedure Table Steps Actions and Questions 1 Is the...
Service Manual
Page 81
... shorted or damaged? W16: Fuse Cut Error in the wiring harness? Is there a short in [CMYK] Imaging Unit W18: Cyan W19: Magenta W20: Yellow W21: Black Troubleshooting Procedure Table Steps Actions and Questions Yes No 1 Install a new Imaging Unit and verify the Go to the Engine Controller harness and Back Engine Controller Board. Replace the...
... shorted or damaged? W16: Fuse Cut Error in the wiring harness? Is there a short in [CMYK] Imaging Unit W18: Cyan W19: Magenta W20: Yellow W21: Black Troubleshooting Procedure Table Steps Actions and Questions Yes No 1 Install a new Imaging Unit and verify the Go to the Engine Controller harness and Back Engine Controller Board. Replace the...
Service Manual
Page 99
... color, yellow, magenta, cyan, or black is selected in the printer driver? Can the problem be isolated to Automatic provides the best results for most documents Print the 100% Solid Fill test print. Remove the Imaging Units and the Transfer Unit and check for toner starvation inside the Imaging Unit.... Print a Solid Fill Test Pattern. Go to step [7]. Clean the contacts. No Remove the packing material. see "Light Prints in All Colors" on page 3-81 Go to step...
... color, yellow, magenta, cyan, or black is selected in the printer driver? Can the problem be isolated to Automatic provides the best results for most documents Print the 100% Solid Fill test print. Remove the Imaging Units and the Transfer Unit and check for toner starvation inside the Imaging Unit.... Print a Solid Fill Test Pattern. Go to step [7]. Clean the contacts. No Remove the packing material. see "Light Prints in All Colors" on page 3-81 Go to step...
Service Manual
Page 137
...printer setup or when toners and imaging units are two procedures: Lighten/Darken Colors and Balance Colors. Margin Calibration The Calibrate Margins Menu allows you to adjust the printer's imaging area relative to strong light for optimal color output. The dashed rectangle should line up to the edges of the page. the printer... imaging area is needed, continue with the solid rectangle printed on the page. Print the Calibrate Margins Page from the printer's front panel and follow the instructions detailed on the front side of the primary colors: cyan, magenta, and yellow ...
...printer setup or when toners and imaging units are two procedures: Lighten/Darken Colors and Balance Colors. Margin Calibration The Calibrate Margins Menu allows you to adjust the printer's imaging area relative to strong light for optimal color output. The dashed rectangle should line up to the edges of the page. the printer... imaging area is needed, continue with the solid rectangle printed on the page. Print the Calibrate Margins Page from the printer's front panel and follow the instructions detailed on the front side of the primary colors: cyan, magenta, and yellow ...
Service Manual
Page 230
Consumable 1 Fuser 110 Volt 220 Volt 2 Transfer Unit 3 Toner Cartridges: Standard Capacity Yellow Standard Capacity Magenta ' Standard Capacity Cyan Standard Capacity Black High Capacity Yellow High Capacity Magenta High Capacity Cyan High Capacity Black 4 Imaging Units Cyan Magenta Yellow Black Part Number 016-1998-00 016-1999-00 016-...2000-00 016-1975-00 016-1974-00 016-1973-00 016-1976-00 016-1979-00 016-1978-00 016-1977-00 016-1980-00 016-1993-00 016-1994-00 016-1995-00 016-1996-00 7-214 Phaser 7300 Color Printer...
Consumable 1 Fuser 110 Volt 220 Volt 2 Transfer Unit 3 Toner Cartridges: Standard Capacity Yellow Standard Capacity Magenta ' Standard Capacity Cyan Standard Capacity Black High Capacity Yellow High Capacity Magenta High Capacity Cyan High Capacity Black 4 Imaging Units Cyan Magenta Yellow Black Part Number 016-1998-00 016-1999-00 016-...2000-00 016-1975-00 016-1974-00 016-1973-00 016-1976-00 016-1979-00 016-1978-00 016-1977-00 016-1980-00 016-1993-00 016-1994-00 016-1995-00 016-1996-00 7-214 Phaser 7300 Color Printer...
Service Manual
Page 263
... cage fan Registration clutch MPT paper, OHP, liftplate, temp/humidity and thickness sensors ADC sensor, left and right registration sensor Imaging unit sensor board Fuser exit sensor Entrance sensor board Tray 1 empty sensor, tray 1 near empty sensor, optional lower tray controller board.... Trays (LTD/LTA) F2 +34 Volts to the Magenta Imaging Unit F3 +34 Volts to the Yellow Imaging Unit and Fuser Motor F4 +34 Volts to the Black Imaging Unit and Registration Motor F5 +34 Volts to the Cyan Imaging Unit and Transfer Unit Motor F6 +5 Volts for Engine Controller Board functions F7 +...
... cage fan Registration clutch MPT paper, OHP, liftplate, temp/humidity and thickness sensors ADC sensor, left and right registration sensor Imaging unit sensor board Fuser exit sensor Entrance sensor board Tray 1 empty sensor, tray 1 near empty sensor, optional lower tray controller board.... Trays (LTD/LTA) F2 +34 Volts to the Magenta Imaging Unit F3 +34 Volts to the Yellow Imaging Unit and Fuser Motor F4 +34 Volts to the Black Imaging Unit and Registration Motor F5 +34 Volts to the Cyan Imaging Unit and Transfer Unit Motor F6 +5 Volts for Engine Controller Board functions F7 +...
Service Manual
Page 266
Part 1 Registration Clutch 2 Registration Motor 3 Transfer Unit Motor 4 Fuser Motor 5 Job Offset Motor 6 Exit Solenoid 7 Duplex Solenoid 8 Color Registration Shutter Solenoid 9 Tray Lift Motor 10 Cyan Imaging Unit Motor 11 Magenta Imaging Unit Motor 12 Yellow Imaging Unit Motor 13 Black Imaging Unit Motor 14 Paper Feed Motor 8-250 Phaser 7300 Color Printer Service Manual Clutches, Motors and Solenoids 4 3 5 2 1 6 7 8 9 10 11 12 13 14 S7300-08 No.
Part 1 Registration Clutch 2 Registration Motor 3 Transfer Unit Motor 4 Fuser Motor 5 Job Offset Motor 6 Exit Solenoid 7 Duplex Solenoid 8 Color Registration Shutter Solenoid 9 Tray Lift Motor 10 Cyan Imaging Unit Motor 11 Magenta Imaging Unit Motor 12 Yellow Imaging Unit Motor 13 Black Imaging Unit Motor 14 Paper Feed Motor 8-250 Phaser 7300 Color Printer Service Manual Clutches, Motors and Solenoids 4 3 5 2 1 6 7 8 9 10 11 12 13 14 S7300-08 No.
Service Manual
Page 268
... Motor Magenta IU Motor Cyan ID Motor Transport Unit Fuse Contacts Cyan Unit Contacts Magenta Unit Contacts 1 14 Imaging Unit Sensor Board Yellow Unit Contacts 16. C_ID MOT_A 13. M_ID MOT_A+ 8. Y_ID MOT_B 7. K_ID MOT_A 1. COM (ID) 11. FUSER_MOT_B+ 6. BELT_MOT_B...(ID) 10. K_ID FUSE Gray Black Drum Contacts Motors and Drum Contacts 10 - 252 Xerox 7300 Printer Service Guide Fuser Motor Transport Unit Motor 8. Y_ID MOT_A+ 4. Y_ID FUSE 13. BELT_MOT_A+ Yellow Yellow Yellow Yellow White White White White Engine Control Board BELTHET 1 8 I D 16 1 1 JODEN ...
... Motor Magenta IU Motor Cyan ID Motor Transport Unit Fuse Contacts Cyan Unit Contacts Magenta Unit Contacts 1 14 Imaging Unit Sensor Board Yellow Unit Contacts 16. C_ID MOT_A 13. M_ID MOT_A+ 8. Y_ID MOT_B 7. K_ID MOT_A 1. COM (ID) 11. FUSER_MOT_B+ 6. BELT_MOT_B...(ID) 10. K_ID FUSE Gray Black Drum Contacts Motors and Drum Contacts 10 - 252 Xerox 7300 Printer Service Guide Fuser Motor Transport Unit Motor 8. Y_ID MOT_A+ 4. Y_ID FUSE 13. BELT_MOT_A+ Yellow Yellow Yellow Yellow White White White White Engine Control Board BELTHET 1 8 I D 16 1 1 JODEN ...
Study Guide
Page 25
... located on the Phaser 7300 Color Laser Printer Interactive Documentation CD-ROM. PHASER 7300 CARE WORKSHEET Prerequisites ❑ Care section Equipment Checklist ❑ Phaser 7300 Laser Printer ❑ Lint-...free cloth for cleaning the LED assemblies ❑ Light-proof, black, plastic bag to protect the Print Cartridge ❑ Phillips Screwdriver References Electronic copies of all manuals and instruction sheets are ten consumable supplies: ■ Toner Cartridges (cyan, magenta, yellow, black) ■ Imaging Units (cyan, magenta, yellow...
... located on the Phaser 7300 Color Laser Printer Interactive Documentation CD-ROM. PHASER 7300 CARE WORKSHEET Prerequisites ❑ Care section Equipment Checklist ❑ Phaser 7300 Laser Printer ❑ Lint-...free cloth for cleaning the LED assemblies ❑ Light-proof, black, plastic bag to protect the Print Cartridge ❑ Phillips Screwdriver References Electronic copies of all manuals and instruction sheets are ten consumable supplies: ■ Toner Cartridges (cyan, magenta, yellow, black) ■ Imaging Units (cyan, magenta, yellow...
Study Guide
Page 28
... remove and replace Imaging Units. If the Front Panel indicates an Imaging Unit is determined by the number of troubleshooting procedures for more than most color laser printers. Remove and replace the magenta Imaging Unit. When drum rotation approaches life count, the Front Panel displays "Imaging Unit near end of life". Troubleshooting Imaging Units For troubleshooting procedures related to the Imaging Units, refer to the...
... remove and replace Imaging Units. If the Front Panel indicates an Imaging Unit is determined by the number of troubleshooting procedures for more than most color laser printers. Remove and replace the magenta Imaging Unit. When drum rotation approaches life count, the Front Panel displays "Imaging Unit near end of life". Troubleshooting Imaging Units For troubleshooting procedures related to the Imaging Units, refer to the...
Study Guide
Page 31
...consumables status: ■ At the Front Panel, select Printable Pages Menu, then press OK. ■ Scroll to the main menu. PHASER 7300 CARE WORKSHEET 0 page 27 Locate and record the total print count: ■ Select Menus, then press OK. ■ ...: Magenta Toner Cartridges: Cyan Toner Cartridges: Yellow Imaging Units: Black Imaging Units: Magenta Imaging Units: Cyan Imaging Units: Yellow Fuser Transfer Unit Date Installed Pages/Life Remaining ■ Press the Back key to return to zero. When a new supply is installed into the printer, the count for the used consumable is ...
...consumables status: ■ At the Front Panel, select Printable Pages Menu, then press OK. ■ Scroll to the main menu. PHASER 7300 CARE WORKSHEET 0 page 27 Locate and record the total print count: ■ Select Menus, then press OK. ■ ...: Magenta Toner Cartridges: Cyan Toner Cartridges: Yellow Imaging Units: Black Imaging Units: Magenta Imaging Units: Cyan Imaging Units: Yellow Fuser Transfer Unit Date Installed Pages/Life Remaining ■ Press the Back key to return to zero. When a new supply is installed into the printer, the count for the used consumable is ...