Question posted by gjurgensm on January 27th, 2012
We Order Was Told The 26, Thenfeb8 For Hook Up Why
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Request from 1stLadyDawn on January 27th, 2012 10:16 PM
Could you rephrase your question?
Could you rephrase your question?
Installation was supposed to be January 26th?
Hook-up is what? The same as Installation or Activation of account?
Current Answers
Answer #1: Posted by 1stLadyDawn on March 3rd, 2012 1:16 PM
1stLadyDawn
Member since:
January 25th, 2012 Points: 821,520
Member since:
January 25th, 2012 Points: 821,520
It is possible that your installation was postponed due to a scheduling conflict. Possibly no one at AT&T had corrected vacation schedules online to correspond to the installation technicians.
Another possibility is equipment out of stock and therefore the need to reschedule.
The best way to find out is the contact AT&T U-verse to inquire. 1-800-288-2020 and press # for a live Customer Service Rep during business hours Mon-Sat 10:00am-8:00pm EST
Keep that phone number handy - it is also good 24/7 to be connected to Technical Support in the event of a problem with service.
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