Why Doesn't Customer Service Call You When The Call Is Dropped?

AT&T customer service people won't call you back when you have waited and waited for service on your phone. Very Stressful to pay for service and then get constantly cut off, or dropped calls. Very poor Customer service department for customers....

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Answer #1: Posted by Odin on January 19th, 2014 6:22 PM

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Odin

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April 10th, 2010

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You're directing your complaint to the wrong place. Write:

AT&T Inc.
208 S. Akard St.
Dallas, TX 75202

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Answer #2: Posted by BusterDoogen on January 20th, 2014 9:52 AM

BusterDoogen

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Go to this AT&T CS page numbers to try & resolve your issue.

I hope this is helpful to you!

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... of your account, you will not be able to a cell phone? The Service will be advised that someone places a collect call to the home phone number, you have calls from your wired phone and request to make a collect call to use this service. If you accept the call, you will appear on your wireless device with the AT&...