Question posted by regcsantos on April 8th, 2013

How Do I File A Claim.

i dropped my old phone in the pool in hawaii. this time i was in bathroom at airport and phone fell out of pocket. i am with t mobile and i pay the insurnce

Current Answers

Answer #1: Posted by SoCalWoman on April 8th, 2013 2:11 AM
This answer was accepted by the poster of the original question.
SoCalWoman

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According to the Asurion "Terms and Conditions" The Insured is limited to 3 losses in any consecutive 12 month period. Therefore, you should be able to file a claim for a replacement phone just as you did when you filed the first one. 

You can conveniently file your claim online  by clicking here 

File a claim

Or you may contact Asurion Customer Care at 1-800-584-3666. 

Please note: All insurance claims go through the company called "Phone Claim"

 

 


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