Question posted by peppersky on January 10th, 2017

Taking Money From My Account.

avast has taken money from my account without my permission. i havent used avast since early 2016, you took 69.95 out of my credit card and i want it back or i will be going to the speak to my bank who will contact there people concerning fraud, if nothing is done.if you want to contact me i am at my computer now.

Current Answers

Answer #1: Posted by Odin on January 10th, 2017 7:15 PM
Odin

Member since:
April 10th, 2010

Points: 41,236,630
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As an independent help site, we have no access to your Avast account. You'll need to communicate with Avast: use the contact information here--https://www.contacthelp.com/avast/customer-service. If you don't get prompt resolution, file a dispute with your bank.


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Answer #2: Posted by BusterDoogen on January 10th, 2017 9:09 PM
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,407
90
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I suggest you call Avast CS@ 1 (866) 951-7679 for assistance in resolving your charge. If you can't receive a correction then by all means go to your bank or if charged to a CC & dispute the charge.

I hope this is helpful to you!

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