Question posted by peppersky on January 10th, 2017
Taking Money From My Account.
avast has taken money from my account without my permission. i havent used avast since early 2016, you took 69.95 out of my credit card and i want it back or i will be going to the speak to my bank who will contact there people concerning fraud, if nothing is done.if you want to contact me i am at my computer now.
Current Answers
Answer #1: Posted by Odin on January 10th, 2017 7:15 PM
As an independent help site, we have no access to your Avast account. You'll need to communicate with Avast: use the contact information here--https://www.contacthelp.com/avast/customer-service. If you don't get prompt resolution, file a dispute with your bank.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by BusterDoogen on January 10th, 2017 9:09 PM
I suggest you call Avast CS@ 1 (866) 951-7679 for assistance in resolving your charge. If you can't receive a correction then by all means go to your bank or if charged to a CC & dispute the charge.
I hope this is helpful to you!
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