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Bosch HMV8053U Support Question

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Question posted by Kliestertu on December 4th, 2016

We Just Bought This Bosch Microwave Hmv8953u And We're Disappointed. It Doesn't

We just bought this Bosch Microwave HMV8953U and we're verydisappointed. It doesn't get hot enough with the convection bake. We've tried multiple times now with different items. We just baked a pizza at 450 and it still wasn't finished in the middle after 40 minutes! Can't believe we spent over $600 and it doesn't work properly.

Current Answers

Answer #1: Posted by Odin on December 4th, 2016 12:55 PM
This answer was accepted by the poster of the original question.
Odin

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Sorry for your problems. Relating your dissatisfaction to us however accomplishes nothing. Instead use the contact information here--https://www.contacthelp.com/Bosch/customer-service. or use the corporate contact information here--http://www.corporateofficeowl.com/Bosch/Corporate%20Office. An additional or alternative course would be to use a review site such as www.yelp.com, widely read by prospective customers and business owners alike; or consider a complaint site like https://www.gripeo.com/ or http://www.consumeraffairs.com/, each of which is designed to get action from the offending companies.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by BusterDoogen on December 4th, 2016 12:55 PM
BusterDoogen

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Return it to the store where you bought it.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Bosch HMV8053U Manual Pages

Installation Instructions - Page 1

Microwave Installation Manual 500/800 SERIES HMV5053U, HMV8053U
Installation Instructions - Page 2

...plate to the wall 9 Adapting microwave blower 10 Preparing cabinet 11 Mounting the microwave oven 11 Hood exhaust 12 Testing Operation 14 Bosch® Support 14 Before Calling ... SAFETY INSTRUCTIONS 3 Appliance Handling Safety 3 Safety Codes and Standards 3 Electric Safety 3 Microwave Safety 3 Related Equipment Safety 4 State of California Proposition 65 Warnings 4 Checklist for ...
Installation Instructions - Page 3

...; Any damaged or misadjusted components in the OFF position. For appliances equipped with the Federal Performance Standard should be serviced before the oven is released to the owner. ▯ A microwave leakage check to whether the wall receptacle is not followed exactly, fire or shock may have it for guidance. Evidence of hinges...
Installation Instructions - Page 4

... can result in place. For example, do not remove leveling legs, panels, wire covers or anti-tip brackets/screws. The open flame may overheat the microwave oven above. State of California Proposition 65 Warnings WARNING This product contains chemicals known to the State of the appliance. The plug must be plugged into...
Installation Instructions - Page 5

... process. Section: Install Appliance - Before you avoid common mistakes. Cut the middle of the appliance. Section: Removing Packaging 4. Find wall studs. Preparing cabinet 9. Mounting the microwave oven 10. Hood exhaust 12. Remove filter, accessories and hardware. Do not remove the Styrofoam protecting the front of the cabinet opening. Pull the carton up...
Installation Instructions - Page 6

... grommet (for metal cabinets) F Exhaust adaptor G Mounting plate (attached to the back of the microwave oven) Not shown: ▯ Top cabinet template ▯ Rear wall template ▯ Aluminum grease filters...VKRZQDVH[DPSOH & ' * You will find the installation hardware contained in the microwave oven) PLQ  PP PD[ʎ¼ʚ  PP PLQ PP FDELQHW RSHQLQJ ...
Installation Instructions - Page 7

... appliance (see section Cabinet Dimensions). The manufacturer is not responsible for this microwave oven. Power Requirements The outlet must conform to the requirements of the proper voltage...may result in ). The voltage used must be connected to a dedicated 120 V microwave circuit. Model HMV5053U HMV8053U Connection NEMA 5-15 NEMA 5-15 Circuit Requirements 120 V, 15 Amps 60 Hz 120...
Installation Instructions - Page 8

.... 2. Reinstall the screws into the holes where they were removed. Note: To avoid damage to the microwave oven, do not install the microwave oven. 1. Note: Care must be connected to at corner holes If wall stud is being handled. Install Appliance ... within the cabinet opening , do not grip or use the door or door handle while the microwave oven is within the cabinet opening by using: -
Installation Instructions - Page 9

... bottom of the Rear Wall Template. 5. Attaching the mounting plate to the wall Preparing rear wall 9 CAUTION Wear gloves to support the weight of the microwave. 6. Note: Make sure the cabinet bottom is properly centered and level. 7. Tape the REAR WALL TEMPLATE onto the wall matching the centerline and touching the...
Installation Instructions - Page 10

... until it is already in place and must not to the top of the microwave. 3. Adapting microwave blower for roof venting 1. Gently remove the wires from the grooves. Make sure... unit back into the opening . 10 Rotate the blower unit counterclockwise 180º. 4. Adapting microwave blower for wall venting 1. The blower unit is in step 1. 3. Carefully pull out the...
Installation Instructions - Page 11

... out the shaded area "E" on top of the mounting plate. 2. Insert a self-aligning screw (item A) through hole in the cabinet bottom. 5. 6. Replace the blower plate and secure with the vertical line on the wall. Mounting the microwave oven Notes ▯ If the bottom of top cabinet. depth equivalent to cabinet recess or overhang...
Installation Instructions - Page 12

...ensures clear venting of all straight duct sections. Note: While tightening screws, hold the microwave oven in place against the wall and the top cabinet. 7. When calculating the total duct... exhaust and helps prevent blockages. For satisfactory air movement, the total duct length of the microwave oven. Tighten the outer two screws completely to the outside, hood exhaust ducts will be used...
Installation Instructions - Page 14

... the four items needed . Verify...time. We are dedicated to calling. USA www.bosch-home.com/us /support Canada 800-944-2904 www.bosch-home.ca/en/support Parts and Accessories Parts, filters, descalers, stainless steel cleaners and more can be purchased in your kitchen. Test the microwave...oven mode: Test the CONVECTION oven mode (if available). Model No. USA 800-944-2904 www.bosch...
Instructions for Use - Page 2

...off 13 Turning the turntable on / off 13 Convection 14 Operating the microwave 15 Adding cook time (+30 Seconds 16 Auto Defrost 16 Sensor Reheat...microwave 21 Cooking poultry in your microwave 21 Cooking eggs in your microwave 21 Cooking vegetables in your microwave 21 Cooking seafood in your microwave 22 Cleaning and Maintenance 22 Cleaning 22 Maintenance 24 Troubleshooting 24 Bosch...
Instructions for Use - Page 12

... enough so that time. Use these with metallic trim. ▯ Aluminum foil: Avoid large sheets of wood will react in the microwave oven. Baskets made of aluminum foil because they hinder cooking and may cause harmful arcing. Tightly closed pouches may split or crack when you best cooking results for convection baking. Heat the empty...
Instructions for Use - Page 18

...The cooling fans may continue to run for 5 minutes. no †™ - ˆ Food Baked Potato Quantity 1 - 4 potatoes (8 - 32 oz) Sweet Potato 1 - 4 potatoes (8 - ...microwave oven automatically determines the required cooking time for each food item. Once sensor cook is displayed, you can open the door during sensing time. When sensing time is needed if vegetables have just...
Instructions for Use - Page 21

...F rise in several places before letting the meat stand the recommended time. Place chicken bone-side down and if necessary, use narrow strips ...9647; Always pierce yolk on whole eggs to keep them from oven 150°F (65°C) 160°F (71°C) ... eggs in your microwave ▯ Vegetables should be washed just before cooking. Cooking vegetables in your microwave ▯ Never ...
Instructions for Use - Page 22

... on a microwave-safe roasting rack in a baking dish, turning any part of the appliance. ▯ Never operate the oven without overlapping or layering. Cook until fish flakes easily with a soft cloth and warm (not hot) mild detergent solution. Let stand 5 mins. Be sure to always cook fish until firm and opaque, stirring 2 or 3 times. Let...
Instructions for Use - Page 24

...are stuck to 12 months depending on use. 1. The filter should be purchased from the Bosch eshop, www.bosch-home.com/us/store. Replacement filters can be replaced every 6 to the door seal....other appliance will not operate. ▯ Plug the microwave into a different power outlet. ▯ Make sure the oven door is set to cook for damage to the oven door. ▯ Press the Clear/Off key ...
Instructions for Use - Page 25

... Service. Note: If the oven is cooking too slowly. Model No. Please don't hesitate to contact our Customer Support Department if you can enter the four items needed . If the other small appliances, such as hair or radio interference. Using the microwave causes TV This is sparking, arcing occurs. Bosch® Support Before Calling...

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