Question posted by lsilano on December 7th, 2012

Service

Have been waiting for service since 10AM this morning...it is now 5:30 PM and have heard nothing from Cablevision about when this serviceman  will be here...there has to be a better way ...and calling the company did not help...the person I spoke to admitted any she could not help me..I repeat...there has got to be a better way!

Current Answers

Answer #1: Posted by deakotz on December 11th, 2012 5:47 PM
This answer was accepted by the poster of the original question.
deakotz

Member since:
October 31st, 2010

Points: 1,350
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I understand your frustration. Cablevision is a large company and we often experience outages. The recent Sandy storm situation left the company largely understaffed to meet all the service needs of the customers. Well, at least they charge less than FIOS.

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