How Do I Get A Charge Rreversed From Pay Pal Account I Discontinued Months Ago.

I met a gentleman last July and canceled my account shortly thereafter. As of 11-15-2017, I noted on my bank account I was charged $119.00 as a renewal charge from Pay Pal. I do not elect to renew my subscription so please have this charge reversed.Thank you, Loretta Rizzo

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Answer #1: Posted by waelsaidani1 on November 20th, 2017 12:14 PM

waelsaidani1

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Hello visit here and submit your compliant: https://support.christianmingle.com/hc/en-us/requests/new

Answer #2: Posted by Odin on November 20th, 2017 12:54 PM

Odin

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The organization's terms of service states, "All purchases are final. No refund will be given for unused portions of your subscription period." So from the time frame you indicate you should not have been charged for renewal. I suggest if you haven't yet done so you (1) immediately follow the deactivation procedure stated at https://www.christianmingle.com/help/faqs/account/, and (2) follow up with a request to the organization. See the contact information here--https://www.contacthelp.com/christianmingle/custom.... See the corporate contact information here--http://www.corporateofficeowl.com/christianmingle/....

If the above course is not productive, PayPal's Purchase Protection may kick in. Since there's a time limit on its application, you will want to attempt resolution promptly. Log in and see this PayPal page for more details.

To invoke PayPal's Purchase Protection, in the U.S. call 888-221-1161 or 402-935-2050. To shortcut the seemingly interminable phone menu, repeat "Agent" in response to every prompt.

You can reach PayPal U.K. by phone or email from this contact page.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.