What Is This Ripoff??

I tried classmates.com months ago for, then subscribed for three months being told by you that i would have better contact availiblity. Turns out that when I try the "better contact availibility I get nothing but pictures of credit cards and prices. This shows that you people are a ripoff. I called before and was told that I had three free subscriptions and to wait a "couple or three weeks" and "see what happens". This is a very poor way to run a business to it's paying customers. Now I call and I never get a callback. I did get through, however and told the operator I wanted to cancel my subscription and I was told that it would cost me $35.00 to cancel this $7.50 subscription. YOU ARE A BIG RIPOFF. Expect contact from the BBB, FCC, FTC, OIG, State and National, two of my Senators, and my Congresswoman. SOON.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on February 17th, 2016 7:52 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,690

1,100
points

The earlier answer is difficult to understand, as you've told us you've already done what it suggests.

As noted, we're an independent help site not connected with Classmates. By all means complain about Classmates to the agencies you've enumerated. You may however first want to read the instructions at http://www.classmates.com/sitesearch/help/article?articleId=4384&keywords=cancel. If you think there might have been a miscommunication, you might also want to call Classmates again and perhaps talk to a supervisor.

An additional or alternative course would be to use a complaint site such as https://www.gripeo.com/ or http://www.consumeraffairs.com/, each of which is designed to get action from the offending companies.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by TechSupport101 on February 17th, 2016 7:48 AM

TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305

100
points

Hi. HelpOwl is a third party informational Q&A help site. You can ideally contact Classmates as per the info here https://www.contacthelp.com/Classmates.com/customer-service