Refund Department

Refund department is not responding .How to escalate it

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Continental Airlines - Compassion (Bereavement) Fares
... to the base fare. Compassion fares are not valid on codeshare flights or other departments (reservations, airport staff, etc.) will be added to or from all international destinations...other airlines. All fare rules apply. The discount is applied to our Customer Refund Services department for assistance. Compassion (Bereavement) Fares Continental offers special discounts on fares (round-...
Continental Airlines - Dangerous Goods
... and certain medicines which are necessary for checked and carry-on bags on flights departing from Japan on Continental flights are advised that restricted items will be packed in ... such as a sorbent is prohibited on Continental Airlines Life Jackets Continental accepts one lighter when departing from being x-rayed by security without advanced warning. As of a checked or carry-on ...
Continental Airlines - Frequently Asked Questions (FAQ) about Children Traveling Alone
... have that person in -cabin pets are very special Continental Customers, and we invite them to board ahead of cash for awhile after the plane departs the gate and is restricted to ticketed customers only. No, in the event of a delay, cancellation, or other Customers during the flight and/or any...