Dell XPS 410 Support Question
Dell XPS 410 Support Question
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Question posted by ilpadds on August 26th, 2014
Dell Xps 410 Desktop Won't Boot
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Current Answers
Answer #1: Posted by freginold on November 21st, 2014 4:40 AM
freginold
Member since:
December 20th, 2011 Points: 23,254,985
Member since:
December 20th, 2011 Points: 23,254,985
Often when a computer won't turn on, it's because one of two components has failed: either the power supply unit or the motherboard (assuming you've ruled out the power coming in from the wall or surge protector as the problem).
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Related Dell XPS 410 Manual Pages
Owner's
Manual - Page 1
Dell™ XPS™ 410
Owner's Manual
Service Tag CD or DVD eject button
CD or DVD activity light FlexBays (2) for optional floppy drive or optional Media Card Reader microphone ... 2.0 connectors (4) (rear quad)
USB 2.0 connectors (2) (rear dual)
network adapter card slots for PCI Express x1 (1), PCI Express x16 (1), PCI Express x4 (1), PCI (3)
Model DCTA
www.dell.com | support.dell.com
Owner's
Manual - Page 2
...and tells you how to Microsoft® Windows® operating systems are trademarks of Dell Inc.; CAUTION: A CAUTION indicates a potential for property damage, personal injury, or ... in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, PowerConnect, XPS, DellNet, Dell TravelLite, Dell OpenManage, and StrikeZone are...
Owner's
Manual - Page 5
... Is a Driver 54 Identifying Drivers 54 Reinstalling Drivers 55
Resolving Software and Hardware Incompatibilities 56
Restoring Your Operating System 56 Using Microsoft Windows XP System Restore 56 Using Dell PC Restore by Symantec 58
4 Solving Problems 61
Troubleshooting Tips 61
Battery Problems 61
Drive Problems 62 CD and DVD drive problems 62...
Owner's
Manual - Page 7
Only 135 Definition of "Dell-Installed" Software and Peripherals 136 Definition of "Third-Party" Software and Peripherals 136
Contents
7 Drives 103 General Installation Guidelines ... 121
A Appendix 123
Specifications 123
System Setup 127 Overview 127 Entering System Setup 127 System Setup Options 129 Boot Sequence 132
Clearing Forgotten Passwords 134
Clearing CMOS Settings 135...
Owner's
Manual - Page 9
... documentation • Desktop System Software (DSS)
Find It Here
Drivers and Utilities CD (ResourceCD) NOTE: The Drivers and Utilities CD may not be found at support.dell.com.
NOTE: This...updates about technical changes to reinstall drivers (see "Drivers" on page 54), run the Dell diagnostics (see "Dell Diagnostics" on your computer. What Are You Looking For?
• A diagnostic program ...
Owner's
Manual - Page 11
...USB devices. NOTE: The support.dell.com user interface may vary
depending on your selections.
• How to use Windows XP • How to support.dell.com, select your region or... DSS utility. DSS automatically detects your To download Desktop System Software:
computer and operating system and installs the updates 1 Go to work with other Dell customers
• Upgrades - Find It Here
&#...
Owner's
Manual - Page 14
...computer microphone for devices that you use the power button to turn on the computer.
For more information on booting to a USB device, see "System Setup Options" on when a device such as flash memory keys, ...to help you troubleshoot a problem with your computer when you access the Dell Support website or contact support.
14
Setting Up and Using Your Computer
The light may also be on ...
Owner's
Manual - Page 33
...• Always On (default) -
To exit from hibernate mode, the desktop is called a scheme. Power Schemes Tab
Each standard power setting is restored...Hibernate Tab. If the computer's hard drive becomes corrupted, Windows XP recreates the hibernate file automatically.
To recover, press any key on...Dell creates an appropriately sized hibernate mode file before the hard drive.
Owner's
Manual - Page 52
... identifying a problem with your computer.
• If the problem persists, contact Dell (see the Microsoft® Windows® desktop, then shut down your computer and try again.
3 When the boot device list appears, highlight Boot to Utility Partition, then press . 4 When the Dell Diagnostics Main Menu appears, select the test you want to ensure the...
Owner's
Manual - Page 133
...continue to wait until you see the Microsoft Windows desktop, then shut down your computer (see "Entering System Setup" on page 129).
1 If you are booting to restore it .
4 At the bottom of...
133 Each device has a number next to move a selected device up -
Changing Boot Sequence for the Current Boot
You can use this feature, for example, to restart your device is bootable, check...
Owner's
Manual - Page 137
... the appropriate country section in compliance with the FCC regulations: • Product name: Dell™ XPS™ 410 • Model number: DCTA • Company name:
Dell Inc.
If you can access the following table.
Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400
NOTE: For Further regulatory information...
Owner's
Manual - Page 138
... Support
Aomen
Technical Support (Dell™ Dimension™, Dell Inspiron™, Dell OptiPlex™, Dell Latitude™, and Dell Precision™)
Technical Support (servers and storage)
Argentina (Buenos Aires)
Website: www.dell.com.ar
International Access Code: 00 E-mail: la-techsupport@dell.com
Country Code: 54 City Code: 11
E-mail for desktop and portable computers: la...
Owner's
Manual - Page 151
...57 95 999 57 95 806 57 95 998 57 95 999
707200149 800 300 413 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 21 424 01 12
... and E-Mail Address
Norway (Lysaker)
Website: support.euro.dell.com
International Access Code: 00 Technical Support for XPS
Country Code: 47
Technical Support for all other Dell products
Relational Customer Care
Home/Small Business Customer Care
Switchboard
...
Owner's
Manual - Page 156
... Order-Status Service
International Access Code: 011 AutoTech (portable and desktop computers)
Country Code: 1
Hardware and Warranty Support (Dell TV, Printers, and Projectors) for Relationship customers
Americas Consumer XPS Support
Consumer (Home and Home Office) Support for all other Dell products
Customer Service
Employee Purchase Program (EPP) Customers
Financial Services website...
Owner's
Manual - Page 161
... code located on a sticker on the system board (in some computers, expanding the capabilities of your display. Use the Express Service Code when contacting Dell for distributed desktop, network, enterprise, and Internet environments.
Many devices do not work properly if the correct driver is different from DVD-RW technology.)
DVD+RW drive...
Owner's
Manual - Page 166
...-time clock reset - setup program - A program that is not affected. If you call Dell for troubleshooting problems.
S
SAS -
smart card - A card that is on the system..., and scanners.
Reinforced area of the SCSI interface (as those that identifies your Windows desktop and double-click the icon, you can connect many devices using a single controller.
small...
Owner's
Manual - Page 168
...boot sectors of a battery. virus - A virus program moves from one computer to 100 MB of data.
168
Glossary When an infected program starts, its write-protect tab to destroy data stored on the Windows desktop...starts. wide-aspect extended graphics array -
If the computer is infected, the boot virus may replicate itself onto all the floppy disks that uses 3.5-inch removable ...
Owner's
Manual - Page 170
...connect two, 17-18 connect VGA, 17-18 display settings, 19 extended desktop mode, 19 hard to read, 75
motherboard. End User License Agreement, ... Transfer Wizard, 23, 26, 37
H
hard drive problems, 63
hardware Dell Diagnostics, 52 drives, RAID configuration, 37
Hardware Troubleshooter, 56 Help and Support...reinstalling Windows XP, 56
Operating System CD, 12
P
password clearing, 134 jumper, 134
PC...
Owner's
Manual - Page 172
...
telephone numbers, 137 transferring information to a
new computer, 23, 26, 37 troubleshooting
Dell Diagnostics, 52 diagnostic lights, 49 Hardware Troubleshooter, 56 Help and Support Center, 11 ... to computer, 17, 19
V
volume adjusting, 73
W
warranty information, 9
Windows XP Device Driver Rollback, 55 Files and Settings Transfer Wizard, 23, 26, 37 Hardware ...USB booting to devices, 133
172
Index
Setup
Diagram - Page 2
Desktop computer with USB
wireless adapter 6. Support and educational tools are trademarks of Dell Inc.; Reproduction in any manner whatsoever without notice. © 2006 Dell Inc. Dell, the DELL logo, and XPS are available at support.dell.com.
0TH659A00
Printed in this document is strictly forbidden. TH659a00.qxd 6/21/2006 10:59 AM Page 2
What's Next?
7 Connect the...
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