GE WPGT9360EWW Support Question
GE WPGT9360EWW Support Question
Find answers below for this question about GE WPGT9360EWW - Profile Harmony 4.0 cu. Ft. Capacity King-Size Washer.Need a GE WPGT9360EWW manual? We have 1 online manual for this item!
Question posted by jonboy50169 on November 8th, 2014
When I Try To Start The Washer The Screen Say's It Has Detected A Problem
The washer won't do anything when I press any of the bottuns on the control panel
Current Answers
Answer #1: Posted by TommyKervz on November 8th, 2014 8:58 PM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,803
Member since:
January 10th, 2013 Points: 17,776,803
Troubleshooting guide below
Related GE WPGT9360EWW Manual Pages
Owners Manual - Page 1
Profile Washers
ge.com
Safety Instructions 2, 3
Operating Instructions
Controls 4 Cycle Options 6 Help Feature 13, 14 Troubleshooter 13 Loading and Using the Washer 17, 18 "My Cycles" Feature 11, 12 Other Features 15, 16 Quick Start Feature 5 Stain Inspector 7, 8 Summary Screen 9, 10
Installation Instructions
Before You Begin 19-21 Step-by-Step Instructions . . . . . .21-24 Switching ...
Owners Manual - Page 2
...• Install or store where it will allow children to escape. PROPER INSTALLATION
This washer must be followed to minimize the risk of fire or explosion, electric shock, or to...been used for several minutes. IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING. WARNING!
YOUR LAUNDRY AREA
• Keep the area underneath and around your safety, the information in this ...
Owners Manual - Page 3
... cord or plug. NOTE: Pressing START/STOP or POWER does NOT ...washer, or removing it from service, remove the washer lid to prevent children from the power supply or disconnect the washer at the household distribution panel...controls. SAVE THESE INSTRUCTIONS.
3 IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING.
For your washer or dryer during operation.
• The laundry...
Owners Manual - Page 4
... shock, or injury to restart the wash cycle. To reduce the risk of the washer control panel
1 POWER. Press to return to press the Touch Screen. Washer Control Panel
ge.com
WARNING!
Do not use sharp objects to the "TOUCH TO SELECT WASH CYCLE" screen (Home Screen).
6 START/STOP. NOTE: Pressing POWER does not disconnect the appliance from your model. NOTE: If the...
Owners Manual - Page 5
...
NORMAL
SOIL OPTIONS
TEMP TIME
0:50
START STOP
5 Overloading may reduce washer efficiency and possibly increase wrinkling. By changing the settings you press START, a Cycle Status screen will not fill unless the lid is dark, press POWER or the Touch Screen to access the wash cycles menu. Close the lid and press START. Select one of the five wash...
Owners Manual - Page 6
...
Washing Using the Special Cycles
6
Wash Cycles
ge.com
If the Touch Screen is dark, press POWER or the Touch Screen to the dryer, the dryer may ask for additional "FABRIC TYPE" information...Wools
• Hosiery/Bras (use mesh bag)
SPECIAL CYCLES
* After communication occurs from the washer to access the wash cycles menu. Always follow the fabric manufacturer's care label when laundering. ...
Owners Manual - Page 7
...fabric types, and select WHITES from the list of the Touch Screen. Fill the Pretreat tray with stains matching your selection.
8 Press START.
The washer will run a Pretreat presoak cycle prior to the main wash ...type and color, and the washer creates the wash cycle for specific types of the load.
then add the rest of stains. ADD AN ENZYME CONTAINING LAUNDRY DETERGENT, LIKE LIQUID TIDE HE(R)...
Owners Manual - Page 8
Stain Selections
Stain Inspector
ge.com
Below is a listing of stains, visit the Tide® Stain Detective at www.tide.com/staindetective.
For additional information on handling these types of the stain selections available on the washer Touch Screen. based) • Nail polish
Specialty Stains • Adhesive tape • Asphalt/tar • Ballpoint ink...
Owners Manual - Page 9
...temperature can save the new settings as Woolite® HE.
9 This setting utilizes the washer's internal heater which will be a cold rinse. To change any of the automatic settings,...About the Summary Screen
Changing the Soil Level
Summary Screen
ge.com
After selecting a wash cycle, the Summary Screen displays the automatic settings for any of the settings shown.
Press OK when you ...
Owners Manual - Page 10
... if you will vary depending on the load size and type.
Press ADDITIVES to extract more or less time.
Extra Rinse -
The clothes should be using a Pretreat additive or if you have made all desired changes, press OK. Delay Start - After you do not want the washer to select more water from the OPTIONS menu...
Owners Manual - Page 11
... own cycles from scratch, or adjust the settings of your new "My Cycle" right away, select it from the Touch Screen menu and press START.
To begin using your "My Cycle" and press OK. MY CYCLES
USE CREATE DELETE
MODIFY
RENAME
SAVE CURRENT SETTINGS
MY CYCLES
USE CREATE DELETE
MODIFY RENAME
To use a "My...
Owners Manual - Page 13
...
To locate Troubleshooting Tips for the problem and follow the on the Touch Screen for an explanation of additional problems.
4 On the Touch Screen, select a possible cause for common washer problems:
1 Press the HELP button.
2 On the Touch Screen, select TROUBLE SHOOTER.
3 On the Touch Screen, select the problem description from the Home Screen allows you to locate troubleshooting tips...
Owners Manual - Page 14
... signal alerts you to select the fabric type. If you have a "Washer Recommended Cycle" button appear on your dryer Home Screen. After reviewing, press START. End-of-Cycle Signal
The End-of the buttons or the Touch Screen.
Washer/Dryer Communication
Washer/Dryer communication allows your washer to send cycle information to your dryer to create a dry cycle...
Owners Manual - Page 15
... result in early dispensing of bleach.
3 Before starting the washer, pour measured amount of undiluted bleach goes into the wash basket directly before adding clothes. NOTE: Do not use powdered bleach, add it stops.
2 After adding laundry products, slowly close the dispenser drawer. The maximum capacity of the bleach dispenser is part of the...
Owners Manual - Page 17
...washer efficiency and possibly increase wrinkling. To add items after washer has started, lift the lid, add items and close the lid.
• Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.)
• The washer will automatically detect the load size... water supply to home
ATC** controlled ATC** controlled ATC** controlled ATC** controlled. Sort by cycle type and ...
Owners Manual - Page 18
...Washer
Loading and Using the Washer
ge.com
Using too much detergent to use in the dispenser drawer. NOTE: Use only low-sudsing, high-efficiency detergent such as Tide® HE. If you have soft water, a smaller load or a lightly soiled load. Do not touch the surface or the Touch Screen...Wash with warm water to remove traces of laundry problems. Today's detergents are formulated to the ...
Owners Manual - Page 29
... the system for best wash performance.
29 Washer should have separate outlet.
• Unplug washer, wait 2 minutes, plug back in and press POWER.
• Press START.
• Press START again.
• If the washer has been exposed to temperatures below :
Problem Washer won't operate
Water not filling properly
Possible Cause Control panel is asleep Washer is unplugged Water supply is normal...
Owners Manual - Page 30
...started, you can press the washer recommended cycle button to both the washer and dryer at the back of the units.
Display LCD color appears different between washer and dryer
Perceived color of display depends on the washer Home Screen...Ensure that the liquid detergent insert box is designed to common washer problems, use the Troubleshooting Tips feature located by the type and amount...
Owners Manual - Page 31
...clogging.
• Try using the stain ...Controls do not work- For example, pressing the start button is heard but control screen...Problem Solver
ge.com
Problem Incomplete or no dispensing of detergent (cont.)
Premature dispensing of bleach
Clogging of stain specified. The system optimizes washer settings according to the pre-treat dispenser bin before the start button with the washer...
Owners Manual - Page 32
...Problem Solver
ge.com
The following are dispensed during the spin • The washer has special rinse features to remove detergent residue from the basket. If the washer senses that the load is diluting laundry... additives to add to the wash load. Wash Boost additives are normal sounds you may hear:
Sound
Description
Repeated starting and...
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