Question posted by wilmshrstsandra on February 8th, 2016
I Am Not Able To Access Emails Sent To Me By Various Companies Sending Me A Link
I need to reset passwords and for example Marks and Spencer and Amazon say they have sent a link but I an not receiving them . I do not receive spam or trash either which I find unusual Please assist.
Current Answers
Answer #1: Posted by waelsaidani1 on February 8th, 2016 4:06 AM
Check the following:
Check your forwarding and POP/IMAP settings
- Forwarding: In the Forwarding and POP/IMAP tab of your Settings, check if forwarding is enabled.If so, make sure you haven't configured your settings to delete Gmail's copy, or Gmail will move all messages to Trash when they're forwarded to your other account. To keep all messages in your inbox, select keep Gmail's copy in the Inbox from the drop-down menu.
- POP: If POP is enabled, make sure you haven't configured your settings to delete Gmail's copy, or Gmail will move all messages to Trash when they're accessed with POP. To keep all messages in your inbox, select keep Gmail's copy in the Inbox from the "POP Download:" drop-down menu.If you are using "recent mode" with POP access, configure your POP client to leave messages on the server.
- IMAP: If you access your mail using IMAP, make sure you're using our Recommended IMAP client settings.
Check your Accounts settings
Open the Accounts tab of your settings. Make sure you haven't misconfigured any Reply-to addresses, and check your "Send mail as" addresses.
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