Question posted by wilmshrstsandra on February 8th, 2016

I Am Not Able To Access Emails Sent To Me By Various Companies Sending Me A Link

I need to reset passwords and for example Marks and Spencer and Amazon say they have sent a link but I an not receiving them . I do not receive spam or trash either which I find unusual Please assist.

Current Answers

Answer #1: Posted by waelsaidani1 on February 8th, 2016 4:06 AM
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,777
90
points
Check the following:

Check your forwarding and POP/IMAP settings

  • Forwarding: In the Forwarding and POP/IMAP tab of your Settings, check if forwarding is enabled.If so, make sure you haven't configured your settings to delete Gmail's copy, or Gmail will move all messages to Trash when they're forwarded to your other account. To keep all messages in your inbox, select keep Gmail's copy in the Inbox from the drop-down menu.
  • POP: If POP is enabled, make sure you haven't configured your settings to delete Gmail's copy, or Gmail will move all messages to Trash when they're accessed with POP. To keep all messages in your inbox, select keep Gmail's copy in the Inbox from the "POP Download:" drop-down menu.If you are using "recent mode" with POP access, configure your POP client to leave messages on the server.
  • IMAP: If you access your mail using IMAP, make sure you're using our Recommended IMAP client settings.
CHECK FILTERSCheck to see if you have any filters set up. Filters can automatically move incoming mail to other places in your account. Please check the Filters tab of your Settings to verify your settings, even if you don't think you've set any up. Make sure you don't have filters that are deleting your mail, or causing messages to skip your inbox.

Check your Accounts settings

Open the Accounts tab of your settings. Make sure you haven't misconfigured any Reply-to addresses, and check your "Send mail as" addresses.


Similar Questions

Legitimate Emails Sent To My Gmail Are Bounced.
Legitimate, non-spam or phish emails are being bounced when sent to my gmail. All senders are alre...
(Posted by sternbed 11 years ago)
Accessing Emails From Several Months Ago
Under the "old" Google I was able to put in a past date and I was taken immediately to the emails of...
(Posted by jemco17 12 years ago)
Gmail Emails Sent
how can i retreive an email sent from a gmail account
(Posted by chefclarke2003 13 years ago)
Ask a New Question
Use the box below to post a new question about Google.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Google Reviews

View thousands of Google user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Google customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Google customer service rankings, employee comments and much more from our sister site.