Question posted by shellb317 on July 15th, 2012
Doesn't Accept My Password (s).....cannot Access My Mail. Reset Help?
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Current Answers
Answer #1: Posted by Odin on July 16th, 2012 8:08 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,630
Member since:
April 10th, 2010 Points: 41,236,630
Forgotten username:
1. Click I cannot access my account on the login page.
2. Click I've forgotten my username.
3. Enter your recovery email address in the Email field.
4. Click Submit.
5. Type the letters in the distorted picture in the appropriate field.
6. Click Submit.
A list of any usernames associated with that recovery email address will be sent to the address you provided.
Problematic password:
1. Visit the password recovery page.
2. Enter your username.
3. Click Submit.
1. Click I cannot access my account on the login page.
2. Click I've forgotten my username.
3. Enter your recovery email address in the Email field.
4. Click Submit.
5. Type the letters in the distorted picture in the appropriate field.
6. Click Submit.
A list of any usernames associated with that recovery email address will be sent to the address you provided.
Problematic password:
1. Visit the password recovery page.
2. Enter your username.
3. Click Submit.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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