HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
Find answers below for this question about HP Officejet 4620.Need a HP Officejet 4620 manual? We have 3 online manuals for this item!
Question posted by phjst on April 9th, 2014
What To Do If Fax Test Fails And Reads Dial Tone Was Not Detected Or Fax Line
has a weak signal
Current Answers
Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 12
... automatically receive incoming faxes.
Tip: To use fax
English
Step 2: Test fax setup
Test your computer, you can I change fax settings?
Rings to Answer (Optional)
Set the number of rings to answer
Note: If an answering machine is plugged into the
correct port • Checks for a dial tone • Checks for an active phone line • Tests the status of...
Getting Started Guide - Page 14
....
5. Set up and use the keypad on the control panel of the printer when manually sending a fax.
Using the printer control panel, you will hear fax tones from memory • Schedule a fax to send later • Send a fax to dial the recipient's number.
If the recipient answers the telephone, you will learn how to the right...
Getting Started Guide - Page 22
... software that came with poor sound quality (noise) can disconnect all the other devices and run the test again. Leave at least 5 seconds of silence at a low volume when recording... the fax test to the telephone wall jack.
• Make sure that you do not use this does not work, contact your phone line is causing the problem.
22
If the Dial Tone Detection Test passes,...
User Guide - Page 8
...The printer shuts down unexpectedly 83 The printer is making some unexpected noises 83 Alignment fails...83 The printer is not responding (nothing prints 83 The printer prints slowly...84 ...Scan defects are apparent 97 Solve fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 ...
User Guide - Page 50
...the originals from Glass. 3. Schedule a fax to send a black-and-white fax late in the ADF, you hear a dial tone. • If you load your originals...Fax, select Start Fax, and then select Black or Color. • If the printer detects an original loaded in the evening, when phone lines are
46
Fax
Follow any prompts that might occur. Send a fax from the phone book or a previously dialed...
User Guide - Page 67
... poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the fax sounds. Change fax settings
63 Set the fax speed
You ...fax using a lower fax speed. Set the Error Correction Mode Error Correction Mode (ECM) prevents loss of data due to hear a dial tone when you experience problems sending and receiving faxes, try using monitor dialing...
User Guide - Page 102
... • The printer cannot send faxes, but can receive faxes • Fax tones are having faxing problems, you ran a fax test and the test failed, review the report for information and utilities that came with Fax" test failed • The "Dial Tone Detection" test failed • The "Fax Line Condition" test failed
98
Solve a problem If the test fails, review the report for the printer...
User Guide - Page 104
... do not hear a dial tone, contact your telephone wall jack, then connect the other equipment, such as an answering machine. Try to send or receive a test fax.
100 Solve a problem If you can send or receive a fax successfully, there might not be used to connect other end to the port labeled 1-LINE on Fax" test failed Solution: Plug the...
User Guide - Page 106
The "Dial Tone Detection" test failed
Solution: • Other equipment that came with the printer. If you do not use the phone cord that uses the same phone line as some PBX systems, this might cause the test to fail. Try sending or receiving a test fax. • Check to make sure the phone cord is causing problems; Connect the printer to...
User Guide - Page 107
.... (A splitter is ready for faxing. If the Dial Tone Detection test continues to fail, contact your telephone company and have correctly connected the printer to the telephone wall jack. After you resolve any problems found , run the fax test again to make sure it passes and the printer is ready for faxing. The "Fax Line Condition" test failed
Solution: • Make sure you...
User Guide - Page 112
... voice/fax line with the printer, you might have one of the following actions might be too long or too loud to allow the printer to detect fax tones, and the sending fax machine might...message to receive a fax again.
Speak slowly and at a low volume when recording your outgoing message again. NOTE: Some digital answering machines might not have a computer dial-up correctly with ...
User Guide - Page 185
... use the Ring Pattern Detection feature in the printer's control panel to set to the lowest setting (two rings). 5. With this feature, the printer recognizes and records the ring pattern of an incoming call , automatically determines the distinctive ring pattern assigned by your fax number. Run a fax test. Case E: Shared voice/fax line
If you receive...
User Guide - Page 190
... on the back.)
186 Additional fax setup
The printer begins emitting fax reception tones to the wall jack. 6. Do not use these instructions to fax successfully. A parallel splitter has ...; Shared voice/fax with computer dial-up modem
If you begin , check your home or office.
3. Run a fax test. Before you use your phone line for your computer. Do not use a 2-line phone splitter, ...
User Guide - Page 195
... up the printer with computer dial-up modem and answering machine • Shared voice/fax line with computer DSL/ADSL modem and answering machine
Shared voice/fax line with your computer based on this phone line, set up faxing (parallel phone systems) 191 if there are detected, the printer emits fax reception tones and receives the fax; If you encounter problems...
User Guide - Page 197
... and then plays your computer automatically, turn off that setting. Run a fax test. When the phone rings, your answering machine answers after the number of ... there are detected, the printer emits fax reception tones and receives the fax; You can purchase and use standard phone cords for fax tones. If incoming fax tones are no fax tones, the printer stops monitoring the line and your ...
User Guide - Page 201
... • Checks for a dial tone • Checks for more information on how to and select Tools, and then select Run Fax Test. The printer displays the status of the test. Perform this test after you are still having problems faxing, check the fax settings listed in the input tray
before starting the test. 3. If the test fails, review the report for...
User Guide - Page 220
... 97
default settings copy 43
diagnostic page 89, 128 dial tone test, failure 102 dial type, setting 62 dial-up modem
shared with fax (parallel phone systems) 183
shared with fax and answering machine (parallel phone systems) 191
shared with fax and voice line (parallel phone systems) 186
shared with fax and voice mail (parallel phone systems) 195
distinctive ringing...
User Guide - Page 221
... line setup (parallel phone systems) 177
settings, change 59 setup types 175 shared phone line setup
(parallel phone systems) 181 sound volume 63 specifications 146 speed 63 test failed 98 test... up (parallel phone systems) 190 auto answer 60 backup fax 51 blocking numbers 54 confirmation reports 66 dial tone test, failed 102 dial type, setting 62 distinctive ringing setup (parallel phone systems)...
User Guide - Page 223
...line setup 186 PBX setup 179 separate line setup 177 setup types 175 shared line setup 181 PBX system, set up with fax parallel phone systems 179 PCL 3 GUI support 141 phone cord connected to correct port
test failed 100 correct type test failed 101 extend 110 phone line...originals 18 locating 11
schedule fax 46 send faxes
basic fax 45 manually 49 memory, from 46 monitor dialing 45, 48 schedule 46 ...
User Guide - Page 224
... printed 85 copy 91 copy quality 92 cut-off pages, incorrect text
or graphics placement 86 embedded web server 119 fax 98 fax dial tone test failed 102 fax hardware test failed 99 fax line test failed 103 fax phone cord connection
test failed 100 fax phone cord type test
failed 101 fax tests 98 fax wall jack test, failed 99 firewalls 84 jams, paper 136 media not picked up from
tray 90
220
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