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HP Officejet J6400 Support Question

HP Officejet J6400 Support Question

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Question posted by trevski31 on June 29th, 2012

Paperjam

We have a HP Officejet j6400 and it is saying paperjam i have checked and there was no damage to the last a4 doc that we printed have switched off, pressed ok, pressed clear taken the power lead out and put back etc any ideas?

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Related HP Officejet J6400 Manual Pages

Wireless Getting Started Guide - Page 8

... is off , try to an Ethernet network, check the two Ethernet indicator lights on the top and bottom of the HP device. HP Officejet J6400 a. On the HP device's control All-in -One series panel, press the Setup ( ) button. Select Network Setup, select Print Network Settings, select Configuration Page, and then press OK. Select Print Report, and then select Wireless Test. If the...
Wireless Getting Started Guide - Page 9

... Printers and Faxes. - Make sure the HP Officejet/Officejet Pro device is online and ready If you have the HP software installed, you can use the HP device over the network again. Click Start, click Control Panel, and then double-click Printers. 2. Determine if the version of the printer driver is Paused, right-click the device and click Resume Printing. 4. b. To check the HP device...
Wireless Getting Started Guide - Page 14

... ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. D. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Accessories Duration of limited warranty 90 days 1 year Until the HP ink is covered by HP's warranty, HP shall, within a reasonable time after being replaced. 9. Contracts for the duration specified...
Fax Getting Started Guide - Page 11

...STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, ...printed on the duration of limited warranty 1. English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Accessories Duration of limited warranty 90 days 1 year Until the HP...
User Guide - Page 5

... Printing supplies area ...11 Back view ...11 Device control panel buttons and lights 12 Connection information ...13 Turn off the device ...14 2 Use the device Use device control panel menus 15 Device control-panel message types 16 Status messages ...16 Warning messages ...16 Error messages ...16 Critical error messages ...16 Change device settings ...16 Use the HP Solution...
User Guide - Page 8

... manage Manage the device ...72 Monitor the device ...73 Administer the device ...73 Use device management tools 74 Toolbox (Windows) ...74 Open the Toolbox ...74 Toolbox tabs ...74 Embedded Web server ...75 To open the embedded Web server 75 Embedded Web server pages 76 HP Printer Utility (Mac OS 76 Open the HP Printer Utility 77 HP Printer Utility panels...
User Guide - Page 20

... device control panel. • From the HP Solution Center (Windows) or HP Device Manager (Mac OS). These messages appear until you of events that have been configured from operating. If the error message shows an error code, press the Power button to clear them. NOTE: When you are usually accompanied by pressing the Power button to continue printing...
User Guide - Page 21

... many features that you want , and then press OK. Select the device in the Dock. 2. Click the HP Device Manager icon in the Devices drop-down menu. 3. Use the HP Solution Center (Windows) On a Windows computer, the HP Solution Center is the HP Photosmart Studio window. If you have a Windows computer, the HP photo and imaging software entry point is...
User Guide - Page 34

... five speed-dial buttons on the device control panel. Type the fax number, and then press OK. Include any pauses or other required numbers, such as speed-dial entries. This section contains the following topics: • Set up fax numbers as speed-dial entries or groups • Print and view a list of speed-dial...
User Guide - Page 35

..., select the Done Selecting option, and then press OK. Use the arrow keys to highlight a speed-dial entry, and then press OK to the speed-dial entry). Use the arrow keys to highlight a speed-dial entry, and then press OK to select it (a check mark appears next to select it. Print and view a list of speed-dial entries...
User Guide - Page 38

... click OK or Print. For more information, see Understand specifications for supported media. • Specify two-sided printing options in your application or in the printer driver. • Do not print on both sides of the media first. This section contains the following topics: • Guidelines for printing on both sides of the media, the device holds...
User Guide - Page 49

... installed on the device control panel. See the onscreen Help for the HP photo and imaging software for editing. Cancel a scan job To cancel a scan job, press Cancel on your ...scan to OCR. Change scan settings To change scan settings • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Scan Preferences from the drop-down...
User Guide - Page 58

... black-and-white faxes, the HP All-in-One automatically sends the fax in -One (Fax). 5. Press OK to Recipients. Copy resolution and lightness/ darkness are set independently from the device control panel 1. In the Devices pop-up menu, choose Fax Recipients. 6. Enter the recipient information, and then click Add to clear the message. Enter the...
User Guide - Page 77

... information about the status of jobs that are being processed, the operating status of the device, and the status of print cartridges. Monitor the device This section provides instructions for planning purposes only. Use this tool... Device control panel Toolbox (Windows) HP Printer Utility (Mac OS) to replace the print cartridges until print quality becomes unacceptable. Manage the...
User Guide - Page 78

... Toolbox contains the following topics: • Toolbox (Windows) • Embedded Web server • HP Printer Utility (Mac OS) Toolbox (Windows) The Toolbox provides maintenance information about the device. HP Printer Utility (Mac OS) to do not need to replace the print cartridges until print quality becomes unacceptable. • Shop Online: Provides access to a Web site from which...
User Guide - Page 79

For more information, see Clean the print cartridges. • Calibrate color: Allows you to calibrate the colors that you can open and use the embedded Web server to view status information, change settings, and manage it from the printer driver (Windows), or the HP Printer Utility (Mac OS), the device must be on a network and must...
User Guide - Page 125

... prepares the device and cartridges for planning purposes only. When you should know the part names and how to handle the print cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by using the printer Toolbox (Windows) or the HP Printer Utility...
User Guide - Page 129

... press OK. 2. To align the cartridges from the HP Photosmart Software (Windows) 1. Selects Tools and then select Align Print Cartridge. 4. NOTE: You can also open the Printer Toolbox from the device control panel when prompted 1. Click Align the Print Cartridges. For more information, see HP Printer Utility (Mac OS). Work with print cartridges 125 NOTE: If you have letter or A4...
User Guide - Page 130

... contacts before replacing the affected print cartridge. HP Printer Utility (Mac OS) 1. Click the Device Services tab. 4. Click Clean the Print Cartridges. 5. If copy or print quality still seems poor after you clean the print cartridges, try cleaning the print cartridge contacts before replacing the affected print cartridge. Press Setup. 3. Load letter, A4, or legal unused plain...
User Guide - Page 179

... serial number (check the back of the device) 2. If the device is available to qualified online support specialists • Software and driver updates for the HP All-in -One 3. HP online support is connected to serve you have a problem, follow these steps 1. Print the self-test diagnostic page of the printer driver, open the printer settings or properties...

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