Hotmail

Can some one call me about reporting fraud that's taking place on my hotmail account as we speak? Erik Foss new york city

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 8th, 2011 5:31 AM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

1,100
points

Hotmail accounts can get hijacked in a number of ways and are often used by thieves to spew spam, phishing messages and malware to everybody in the account’s address book. Along with its general Hotmail support portal, Microsoft has an article on recent reports of Hotmail account hijackings and what you can do to try and rescue your account.

If you can get to it, the first thing you should do is change the account’s password — and change it to a strong password made up of letters and numbers so it’s hard to guess. You should also update your machine’s security software and run a system scan to see if any viruses or malware from the hijackers has infected your computer. (If you have a PC and don’t have any security software, consider the free Microsoft Security Essentials program.

Microsoft’s Windows Live Solution Center also has a section devoted to account recovery and security with steps to take if you still have access to the compromised Hotmail account.

If you try all the suggested steps there and still can’t get back into your account, try the Windows Live ID Account Recovery page, which might help you reset your password by way of the secret question and answer you set up when you created the account, or by sending password information to the alternate e-mail account you supplied when signing up for the Hotmail account.

Hotmail itself does not have a specific customer support number

their billing number is 866-672-4551

they are owned by microsoft 800-936-5700

Hotmail Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Search Results
...30, 2009 9:31 AM Hotmail fraud Windows Live Benji O, Wednesday, February 25, 2009 1:12 PM Spam sent from my hotmail account; Calendar Solutions Redirected to Bing ...account was hijacked, please read the article: Protecting Your Identity: You can 't afford to take the back seat. ... For us to be able to your contacts please ... Windows Live JK G, Saturday, February 27, 2010 8:30 PM report...
Search Results
... a bounce message that this manner. Nov 10 2009 47.97 48 Recent reports of your loss. You can 't afford to take the back seat. Here is an attempt to get your email, mailing, ...Windows... 12/16/09 12/10/09 Recent Phishing Scheme... 11/10/09 Recent reports of accounts being sent stating that a new phish message is not authentic. Children... IRS email This article will never ask ...
Search Results
...getting this post helpful. Jan 28 2009 1594 You can take a look at this account and validate if the account has been genuinely blocked or if it more about good ...users from sending messages Solution #103399 blocked closed computer blocked account blocked TOU Violation 58.38 58 7938 out of Use violation. These systems place a variety of restrictions on Windows Live Hotmail. Please create ...