Question posted by derrickcoleman43 on September 21st, 2010

Account Access/password Reset

Can't remember password, no alternate email access and the system is not accepting my security question answers.  Now the account is locked.

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 5th, 2011 5:52 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

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After several unsuccessful sign in attempts, Windows Live ID automatically sets a "locked out" period. This prevents access to your account, even when the correct password is supplied for security reasons.

In order to regain access to your account, please validate your account ownership by visiting the link below:

https://support.live.com/eform.aspx?productKey=wlidvalidation&ct=eformcs

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