Question posted by maguillen2013 on September 14th, 2013
New Code In Hotmail Account
Current Answers
Answer #1: Posted by pinkshells on September 14th, 2013 6:26 AM
To regain access to your account, you can validate your account ownership in our Microsoft account recovery support. You’ll be given the option there to provide an active alternate email address where you want to receive a code/password reset link. Please follow these steps to go to our account recovery page:
1. Go to this link: https://account.live.com/password/reset
2. Tick on I think someone else is using my Microsoft account.
3. Click Reset your password.
4. Enter your Microsoft account.
5. Enter the characters you see in the picture.
6. Click Next.
7. I can't use any of these options.
8. Enter your contact email.
9. Click Continue.
10.Validate your identity by providing as much information as you can in the Microsoft account recovery page.
11.Follow the on-screen instructions thereafter.
When asked to enter an email address in Where should we contact you field, please enter the email where you want to receive the code.
In case you were not able to recover your account following the steps given above, we are requesting you to post your question as a private support request. This would allow one of our moderators to handle your concerns directly.
Please click on the appropriate error message below to view the steps to resolve your issue:
- Your account has been temporarily blocked (In case the article didn't help in resolving your issue, please submit your account for investigation by following the link ‘Get more help with this issue’)
- We’ve noticed some unusual activity in your Hotmail account
- To help reduce junk, Hotmail limits how many people you can send a message to at one time
- Your message wasn’t sent because there is a daily message limit
- Your message seems to have triggered our junk email filters
- It looks like this Inbox has been blocked (you would need to submit your account for investigation)
It is better to post your concern in private so that your personal information can only be viewed by you and the assisting moderator.
If My Answer to Your Question Satisfies You, Please Click Choose as Accepted Solution. Thanks
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