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Hotpoint HSM25GFTSA Support Question

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Question posted by brando93 on July 26th, 2011

Fridge Isn't Cooling??

My fridge is not cooling, neither the freezer or refrigerator compartment are working. The lights go on, but the contents remains warm. Lately, the issue has been only with the freezer, which would not cool enough, despite the level set to maximum. Today, both the freezer and refrigerator are no longer working and the front panel with the ice/water dispenser is disabled.

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Answer #1: Posted by tfarner7 on July 27th, 2011 12:44 AM

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tfarner7

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If the unit is not cooling, it could be low on refrigerant or the compressor has gone out. The problem may be due to a circuit board (Pt#WR55X10656 - cost $135 at Appliancepartspro.com) problem since the water has been disabled too. I would check around for a reasonably priced repairman. Since a new unit would cost over $1300, it would be worth having it checked out. And it may be cheaper to buy the part and have it installed instead of letting the repairman order it.

Related Hotpoint HSM25GFTSA Manual Pages

Energy Guide - Page 1

....65 cents per kWh. Estimated operating cost based on your utility rates and use. Refrigerator-Freezer • Automatic Defrost • Side-Mounted Freezer • With Through-the-Door Ice Model(s): BSS25JFT, BSS25JST, GSS25JET, HSS25GFT, HSM25GFT, MSS25IET, A4425GDT, GSS25GFX Capacity: 25.0 Cubic Feet Estimated Yearly Operating Cost $76 $60 $78 Cost Range of this label...

Installation Instructions - Page 2

... the shelves in the area. s Do not touch the cold surfaces in the freezer compartment when hands are in the refrigerator. DANGER! s Leave the shelves in . s Do not allow children to product disposal. Skin may not easily climb inside. s In refrigerators with automatic icemakers, avoid contact with the moving parts of the past. s Keep...

Installation Instructions - Page 3

...(grounding) plug which mates with a properly grounded 3-prong wall outlet. s When moving the refrigerator away from the outlet. Always grip plug firmly and pull straight out from the wall, be...on the power cord. s If the outlet is a standard 2-prong outlet, it is your refrigerator by a qualified electrician to minimize the possibility of this appliance is properly grounded. s This ...

Installation Instructions - Page 4

...molded supports of the door, and push in. Rearranging the Shelves Refrigerator Shelves: To Remove To Replace Freezer Pan: To Remove Freezer Shelves: To Remove Lift up and out Tilt up Insert top... FILTER CARTRIDGE Remove Bypass Plug Install Filter Cartridge ¬ DAIRY COVER Top Freezer Shelf ∆ FREEZER DOOR SHELF FRONTS Make sure that the shelf front locks into position. Consumer...

Installation Instructions - Page 5

... to slide the crispers out. If lever is turned off. In some models) The slide-out spillproof shelf allows you will need to move the refrigerator to allow a stream of cold air from the freezer compartment. recommended for a long period of time, some frost may form on some cases, when you roll the...

Installation Instructions - Page 6

... control, repeatedly press Warmer until its display continuously flashes "1". "0" in the refrigerator and freezer compartments, first repeatedly press the Warmer pad for temperature to stabilize. NOTE: Turning the refrigerator to the 0 (off) setting via the controls does not shut off cooling in both compartments. A display of the display. - STEP 4-If a change is the coldest setting...

Installation Instructions - Page 7

... must first remove the filter adapter from the dispenser immediately after installation. Slowly turn the cartridge, it cools to Replace the Filter on freezer compartment temperature, room temperature, number of the refrigerator compartment. Do not pull down . This light will stay in place. As you must be replaced every six months or earlier if the flow...

Installation Instructions - Page 8

...bags to , but not touching, the dispenser opening . If no water is dispensed when the refrigerator is normal for 3 seconds to the OFF position. Spill Shelf Locking the Dispenser (on some...Lock pad for several cubes to freeze shut. Press the dispenser arm for 3 seconds. The light also comes on and off. Pull the drawer straight out and then lift past the stop position...

Installation Instructions - Page 9

... wax or mild liquid dish detergent. Unplug the refrigerator. Water left in the dishwasher. Wipe with a clean cloth lightly dampened with a baking soda solution of one tablespoon (15 ml) of baking soda to rinse away. Reinstall the shelf and plug the refrigerator back in the refrigerator and freezer compartments. through the drain line. Cleaning the Inside...

Installation Instructions - Page 10

... and electrical connections. • Sides 1/8″ (4 mm) • Top 1″ (25 mm) • Back 1″ (25 mm) A door clearance of the doors. CLEARANCES Allow the following clearances for a 90º... until grille snaps into place. 10 To remove the base grille, open and close the refrigerator compartment door and check the alignment at www.Hotpoint.com (in the threads of the pin,...

Installation Instructions - Page 11

... ferrules (sleeves)-to connect the copper tubing to the shutoff valve and the refrigerator water valve. Follow these instructions carefully to minimize the risk of connection to... purchasing, make sure the icemaker power switch is from the wall after installation. WX08X10015 25′ (7.6 m) - Installation Instructions INSTALLING THE WATER LINE BEFORE YOU BEGIN Recommended copper...

Installation Instructions - Page 12

.... Drill a 1/4″ hole in Massachusetts. Make sure the tubing is easily accessible. For plastic tubing from the wall after installation. 7 CONNECT THE TUBING TO THE REFRIGERATOR NOTES: • Before making the connection to the cold water pipe with a wrench. Compression Nut Saddle-Type Shutoff Valve SmartConnect™ Tubing 3 FASTEN THE SHUTOFF...

Installation Instructions - Page 13

... cause leaks. The icemaker will then begin to keep it in position. On other models, the compressor compartment access cover must be removed in the ON position. 13 Fasten the tubing into the refrigerator connection and tighten the compression nut until it is in order to pry open the clamp. One of...

Installation Instructions - Page 14

... will buzz even if it is holding door open . Cracking or popping of refrigerant through the freezer cooling coils sounds like boiling water or a gurgling noise. Icemaker (on the following defrost. Problem Refrigerator does not operate Refrigerator or freezer compartment too warm 14 Possible Causes Refrigerator in the ON position before it has not yet been hooked up to...

Installation Instructions - Page 15

...or too long door openings. Freezer compartment too warm. Dispenser is normal) Divider between refrigerator and freezer compartments feels warm Automatic icemaker does not work (on some models) Ice ... and hold the Lock pad for the refrigerator to a colder setting, one position at the coldest setting. Adjust the freezer control to completely cool down. •Level cubes by hand...

Installation Instructions - Page 16

... first glass is warm (on some models) Water dispenser does not work (on some models) Frequent "buzzing" sound Possible Causes What To Do Water dispenser has not been used for 3 seconds. Too frequent or too long door openings. Normal when refrigerator is replenished. Foods transmitting odor to the OFF position. Light bulb burned out...

Installation Instructions - Page 17

... to finish after delivery. • Improper installation-proper installation includes adequate air circulation to the refrigeration system, adequate electrical, plumbing and other connecting facilities. • Replacement of house fuses or resetting of circuit breakers. • Replacement of light bulbs. • Damage to product caused by accident, fire, floods or acts of God...

Installation Instructions - Page 18

... During this appliance. s Loss of merchantability or fitness for service. s Replacement of the light bulbs, if included, or water filter cartridge, if included, other than as provided in...Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions Refrigerator Warranty. (For customers in materials or workmanship. Thirty Days (Water filter, if...

Quick Specs - Page 1

Hotpoint® 25.0 Cu. "94 SxS Refer HSM25GFT - Ft. Listed by the Association of case (in.) B 68-3/4 Case depth without door (in.) C 28 ...10/07 410130 Total volume and shelf area are calculated by Underwriters Laboratories Side-by-Side Refrigerator with Dispenser AB C D H Height to top of hinge (in.) A 69-3/4 G Height to top of Home Appliance Manufacturers' standards.

Quick Specs - Page 2

... • NeverClean™ Condenser - HSM25GFT - Hotpoint® 25.0 Cu. Delivers clean great-tasting water and ice through the LightTouch! Provides easy storage for milk and other gallon-size containers • Adjustable Glass shelves - Side-by-Side Refrigerator with Dispenser Warmer Adjust Temperature Warmer Colder Freezer Refrigerator Set Point 0 is Off / 5 is Normal / 9 is...