Lexmark X5650 Support Question
Lexmark X5650 Support Question
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Question posted by tvobigti on April 5th, 2014
Troubleshooting Lexmark X5650 Can Not Send Fax
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Related Lexmark X5650 Manual Pages
User's Guide - Page 7
... print server to factory default settings 144
Fax troubleshooting...144
Cannot send or receive a fax...144 Can send but not receive faxes...146 Can receive but not send faxes...147 Printer receives a blank fax...148 Received fax has poor print quality...148 Caller ID information is not displayed...149 Fax Error ...149 Fax Mode Unsupported...149 Remote Fax Error...150 Phone Line Busy ...150...
User's Guide - Page 22
... plug to a power source. Connect the printer to an active telephone line to the printer. The printer must be available in all countries or regions. Setting up the printer
22
Connect additional devices, such as a data/fax modem, telephone, or answering machine, to send and receive faxes. Note: Do not connect additional devices to the LINE port, and do...
User's Guide - Page 24
... the display.
6 Display
View:
• Printer status • Messages • Menus
Notes:
• The display times out after two minutes of numbers.
3 Redial/Pause In Fax mode:
• Insert a three-second pause in Power Saver mode.
7
Access the photo menu and print photos.
8
Access the fax menu and send faxes.
9
Access the scan menu and...
User's Guide - Page 27
...printer.
• Clean Cartridges • Align Cartridges • Print Test Page
Device Setup
Easy Photo
• Print • Paper Size • Photo Size
• Language • Country • Date/Time • Host Fax Settings • Button Beep • Power Saver • Clear Settings Timeout
Fax...Answering • Fax Printing • Dialing and Sending • Fax Blocking
Proof ...
User's Guide - Page 33
... and schedule print jobs.
• Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Contact us. • Check the printer software version installed on your printer model. Use the Lexmark Service Center
To
• Troubleshoot the printer. • Access the printer maintenance functions. • Contact customer support.
User's Guide - Page 38
... • Austria • Switzerland
There is an analog device that works best when directly connected to pass through the printer, as described in your telecommunications equipment directly to send and receive faxes. Note: The printer is a plug installed in the area shown while actively sending or receiving a fax. Warning-Potential Damage: Do not touch cables or the...
User's Guide - Page 39
... this section
"Connecting directly to a telephone wall jack" on page 42
Connecting to an answering machine
Connect an answering machine to the printer to a telephone" on page 39
Send faxes using a computer. "Connecting to receive both incoming voice messages and "Connecting to telecommunications equipment, see the related topic, "Using an RJ11 adapter."
1 Make...
User's Guide - Page 42
...line for recording messages on your country or region. Connecting to a computer with a modem
Connect the printer to a computer with a modem • Two telephone cords • A telephone wall jack
2... printer, and then plug it into the LINE port of the telephone wall jack. Setting up the printer
42 5 If you have the following: • A telephone • A computer with a modem to send faxes ...
User's Guide - Page 121
... THE LANGUAGE SELECTION DURING INITIAL SETUP
During initial setup, and every time you reset the printer to printer maintenance tasks and customer support. Troubleshooting
Using the printer troubleshooting software (Windows only)
The Lexmark Service Center provides step-by-step troubleshooting help and contains links to factory default settings, you are possible solutions. To select a language...
User's Guide - Page 147
...the setting. Troubleshooting
147
light is set to see the instructions for the dialing prefix: a Press the arrow buttons until Fax Forward appears, ...printer control panel. b Using the keypad, enter the prefix to dial.
For more of the following:
CHECK MODE SELECTION
To make sure Speed Dial has been programmed for the number that you hear a dial tone but not send faxes...
User's Guide - Page 168
... 59
Caller ID not displayed 149 Caller ID, using 107
printer control panel 107 calling card
using while listening to call 103 using with On Hook dial
feature 103 camera
connecting 90 can receive but not send fax 147 can send but not receive fax 146 canceling
copying 102 print jobs 83 scan job 96...
User's Guide - Page 169
..., printing 109 fax troubleshooting
Caller ID not displayed 149 can receive but not send fax 147 can send but not receive fax 146 cannot send or receive fax 144 printer receives blank fax 148 received fax has poor print
quality 148 faxing
Address Book 106 blocking unwanted faxes 109 choosing a fax connection 38 sending a broadcast fax at a
scheduled time 104 sending a broadcast fax
immediately 103...
User's Guide - Page 171
... key 56 Service Center 121 setting up
Address Book 106 setting up printer
on wireless network (Macintosh) 45
on wireless network (Windows) 45
settings changing Power Saver timeout 28 disabling timeout 28 saving 28
Setup menu Fax Settings List 109
setup troubleshooting incorrect language appears on display 121 page does not print 123...
User's Guide - Page 172
... 151 phone line busy 150 phone line error 151 remote fax error 150 troubleshooting, fax Caller ID not displayed 149 can receive but not send fax 147 can send but not receive fax 146 cannot send or receive fax 144 printer receives blank fax 148 received fax has poor print
quality 148 troubleshooting, setup
incorrect language appears on display 121
page does not...
Fax Guide - Page 3
......27 Removing and reinstalling the software ...28 Fax troubleshooting...29 Cannot send or receive a fax ...29 Can send but not receive faxes...30 Can receive but not send faxes...30 Printer receives a blank fax...31 Received fax has poor print quality...31 Caller ID information is not displayed...31 Fax Error ...31 Fax Mode Unsupported...31 Remote Fax Error...32 Phone Line Busy ...32...
Fax Guide - Page 7
... or installation cable.
9 Internal wireless print server
Connect the printer to send and receive faxes. Warning-Potential Damage: Do not touch the USB port except when plugging in all countries or regions.
Connect additional devices, such as a data/fax modem, telephone, or answering machine, to receive incoming fax calls. Use the 6 LINE Port
LINE
To
Connect...
Fax Guide - Page 14
... to determine the best way to pass through the printer, as a telephone or answering machine) can connect the printer to telecommunications equipment, see "Setup troubleshooting" on page 14
• An answering machine
• Three telephone cords
• The printer • A telephone
Send faxes using the computer or the printer.
• A computer modem
• Three telephone cords...
Fax Guide - Page 17
... telecommunications equipment, see the related topic, "Using an RJ11 adapter." 1 Make sure you have the following :
• A telephone • A computer with a modem to send faxes from the computer modem to the EXT port of the printer, and then plug it into an active telephone wall jack. Connecting to a telephone
Connect a telephone to the...
Fax Guide - Page 27
...printer does not appear in the list in the Printers folder or as a printer option when sending a print job, you are possible solutions. To open the Lexmark Service Center, use the Lexmark Service Center link.
1 Do one of the following operating systems are some other electrical devices... settings, you want appears on by -step troubleshooting help and contains links to select a language....
Fax Guide - Page 30
... selected, press the arrow buttons until Fax Forward appears, and then press . Try one or more of the following :
CHECK MODE SELECTION
To make sure Speed Dial has been programmed for a dial tone.
Troubleshooting
30 light is not on, press on the scanner glass.
Can send but the printer hangs up Speed Dial.
•...
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