Question posted by tombstoneskip45 on December 2nd, 2011
I Just Received Magicjackplus And Can Not Get To The Screen To Register It
Current Answers
Answer #1: Posted by Odin on December 2nd, 2011 5:29 PM
Your device may not work properly, or at all
- if you're not logged on to your Windows user account,
- if it's not running,
- if it's not secured in the USB port,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- or if your magicJack device is defective.
If the device is not defective, simple actions will resolve the problem, as outlined here.
If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.
If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... is disrupted. You are responsible for E911 services to work. You understand and acknowledge that serves your address information...you the tools to keep a record on the "registration screen." LIMITATIONS ON ACCESS TO E911 SERVICES: 1) You should... a non-emergency situation is not equipped to receive your magicJack registered address, you understand how these differences affect your... -
Self-Service Support
...is an actual emergency. You may not be able to work. The magicJack E911 service differs from traditional E911 service. You...providers to obtain and keep a record on the "registration screen." If you will not be able to use your magicJack...not operate if your broadband connection is not equipped to receive your magicJack registered address, you will not operate correctly if you understand ... -
Self-Service Support
...register several magicJacks on my computer? Can I move my magicJack between different computers? Does my computer have to be used on the same computer? Frequently Asked Questions YES. Can I use several phones with a Networked computer? Will magicJack work.... Why won't magicJack start on to make and receive calls? Can I still use my computer? Can I work with my magicJack?
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