Have Pone Numbers I Cant Call.

ON line chat suposedly fixed my poblem. When she was on the line my call went through. After she hung up. Know longer able to make the calls. When I dial the number I get a dial tone instead of a ring.

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Answer #1: Posted by Odin on September 6th, 2013 8:29 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,630

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Sorry for your problems. As you may have already learned, seeking magicJack's support by chat or phone is largely wasted time and effort.

Your magicJack may not work properly, or at all [partial list]:

if your magicJack is not running,
if it's not properly secured,
if the phone cord is not secured or is broken,
if you're not connected to the Internet at a sufficiently high speed,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.

If however the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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