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Optoma ML300 Support Question

Optoma ML300 Support Question

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Question posted by Maryottolini on July 4th, 2020

Won't Recognize Usb Connected Device

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Answer #1: Posted by Widimerta on July 5th, 2020 2:59 AM
This answer was accepted by the poster of the original question.
Widimerta

Member since:
July 4th, 2020

Points: 12,280
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In general the device won't recognize usb device because of you probably have connected a USB hub to one of your USB ports so that can you connect even more devices.

Below some tips you can do to fix that problem

Method 1 - Unplug Computer

So how did I finally fix the problem? Well, if you are lucky, it's a super simple solution! Try this method first and if it works, you'll have saved a lot of time.

Simply unplug your computer from the power supply. Yes that is it! Note that this does not mean just turning off your computer using the power button because most modern computers don't actually turn off completely and the motherboard will still get power. This is useful sometimes if you want to remotely wake up a computer, etc.

Method 2 - Update Device Driver

If Windows is not able to recognize the device, you may also see in Device Manager that the device shows up as an "Unknown Device". You can get to Device Manager by clicking on Start and typing in devmgmt.msc or by going to Control Panel and clicking on Device Manager. In that case, you should right-click on Unknown Device, click on Properties, then the Driver tab and then click Update Driver.

Method 3 - Restart & Disconnect USB Devices

The next thing you can try is to disconnect all USB devices and then restart the machine. once you have restarted, try to connect the USB device that was causing the problem.

If that particular USB port doesn't recognize it, try another one. If the device is recognized by a different USB port, there could be a hardware problem with one of the USB ports. If no USB port recognizes the device, then keep reading because it's probably something else.

You can read this article for more detail and picture

Hopefully this is help you with your problems, thank you.


I do my best to help and solve your problems. I hope this is help you and don't forget to click "Accept This Answer button". Thank you
Answer #2: Posted by Odin on July 4th, 2020 11:49 AM
Odin

Member since:
April 10th, 2010

Points: 41,236,680
90
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See https://helpdeskgeek.com/help-desk/what-to-do-when-your-usb-drive-is-not-showing-up/.

If the issue persists or if you require further advice--you'll have to consult the company; use the contact information at https://www.contacthelp.com/optoma/customer-service.




Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Optoma ML300 Manual Pages

Brochure - Page 1

MOBILE LED PROJECTOR ML300 ECO-FRIENDLY LED CONNECTS TO ALL OF YOUR DEVICES Enjoy colorful entertainment with maintenance-free, long-life LED Share documents without a PC with MS Office Viewer and onboard memory, SD card or USB drive Connect easily with laptops and tablets Unlock content from Blu-ray players and gaming systems to 160 inches. Delivering...
Brochure - Page 2

ML300 OPTICAL/Technical specifications Display Technology Native Resolution Brightness DLP Native WXGA (1280 x 800) 300 LED lumens bright mode Contrast Ratio 3000:1 (full on/full off) ... Supply Input: 100-240V ~ 50-60Hz, 2.0A Output: 19V ~ DC, 4.74A Power Consumption 90 watts max (bright mode with multimedia function), standby power MOBILE LED PROJECTOR -
User Manual - Page 1

mini HDMi AV in micro UsB Mobile LED Projector User's Manual
User Manual - Page 2

... FCC rules. Do not put the projector in a particular installation. Do not drop, throw or try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the device and receiver. • Connect the device into an outlet on a circuit different...
User Manual - Page 3

... cable 9. Left Button ( ) 10. F ocus Dial 18.Power Button ( ) 19. Functions vary depending on the current mode. USB Display 10. Connect the power adapter to the DC IN input jack on the rear of the projector. () 2. Insert one end of the AC power cord into the power adapter. () 3. Insert the other...
User Manual - Page 4

... input source" on page 19. 2 or mini HDMI AV in micro USB 1 micro SD PICTURE BY DC in or mini HDMI AV in micro USB 1 micro SD PICTURE BY DC in Connect the VGA / HDMI device using an appropriate cable. (~) The Projector will automatically detect the source. Width (B) (mm) 366.2 646.2 1077.0 1292...
User Manual - Page 5

... laptop/PC can project the computer display using the projector's micro USB port. 1. Connect a laptop or PC using the supplied USB to micro USB cable. 2. Insert a microSD card into the USB Type A port at the back of projector. Turn on . See "USB Display Mode" on the projector. Plug a USB flash drive into the slot with FAT32 format. This can transfer...
User Manual - Page 6

... (see below). Submenu Video Internal Memory Travel Travel Day1.mkv Travel Day2.mkv Travel Day3.mkv Data source icon The projector reads from memory sources in the following order: External source (USB) » microSD card » internal memory. Video menu Submenu Items •• Press the corresponding button of the menu item...
User Manual - Page 7

... is not shown. 1. Source: Internal Memory / MicroSD Card / External Source Playing Videos from the Internal Memory, MicroSD Card, or External Source If an external source (USB) is inserted, the external memory is read data from start ? See steps below. 2. Change data source Video Change data Internal Memory source Travel Travel Day1...
User Manual - Page 9

... 03:20 03:45 03:02 4. If you want to read data from the Internal Memory, MicroSD Card, or External Source If an external source (USB) is inserted, the external memory is read first. If the external source or microSD card is not inserted, its screen is skipped when is not...
User Manual - Page 11

... pressed and the source icon on the button guide is read data from the Internal Memory, MicroSD Card, or External Source If an external source (USB) is inserted, the external memory is not shown. 1. Select Page External Memory Page indicator Video Music Photo Input Office Viewer Setup Change data source 2/2 Photo...
User Manual - Page 13

Select Data Source The screen, the source icon on the button guide, and the sequence in micro USB 13 See steps below. 2. Select File Video Music Photo Input Office Viewer Setup Change data source Office Viewer...button guide is read data from the Internal Memory, MicroSD Card, or External Source If an external source (USB) is inserted, the external memory is not shown. 1.
User Manual - Page 14

... to enter specific function directly Move left , right (in Video mode. To display the button guide, press any key except . mini HDMI AV in micro USB Zoom in 1x ~ 4x Page up Page down Pan up, down, left Move right Exit View mode Return to View Documents - Adjust Settings LED Mode...
User Manual - Page 15

...Viewer Setup 2. View Information MicroSD card capacity Internal memory capacity External memory (USB) capacity 15 Confirm language / Return to enter specific function directly 5. ...Input Office Viewer Setup Press matched symbol to enter specific function directly View Projector Information Select your preferred menu language. Select Language Press matched symbol to enter...
User Manual - Page 16

.... 4. Select "System" Video Setting Music Setting Back Setup Display Setting Slideshow System Press matched symbol to enter specific function directly No Yes 6. Turn Off the Projector When the screen below . 1. Upgrade Firmware Software updates can be obtained from www.optoma.com and save it in progress. Select "Setup" Video Music Photo...
User Manual - Page 18

... Viewer Setup Press matched symbol to enter specific function directly 18 Select "System" Video Setting Music Setting Back Setup Display Setting Slideshow System Reboot the projector 4. Reset the System Resetting the System by Reset Menu When the system is reset, all files are backed up before resetting. 1. Select "Reset" Select language...
User Manual - Page 19

... Input Source: VGA/Composite/AV/HDMI/USB Display/WiFi Display Selecting Input Source Manually If more than one external devices are connected to enter specific function directly 2. Select "Input" Video Music Photo Input Office Viewer Setup Press matched symbol to the projector or the projector cannot automatically detect the external device. Adjust Settings View Source Content...
User Manual - Page 24

... display the Home menu. 3. From the Windows desktop, browse for the upload status. USB Mode Data Transfer Mode When a computer is connected via USB, the projector automatically detects the connection and the message below appears on the last session. Unplug the USB Cable Video Music Photo Input Office Viewer Setup Press matched symbol to enter specific...
User Manual - Page 25

... your PC: 1. See the WiFi Dongle User Manual for details. 5. Select "Wi-Fi Display This projector is only compatible with "Optoma Wireless Dongle". See the WiFi Dongle User Manual for the first time,...". Plug in the Wi-Fi Dongle mini HDMI AV in micro USB micro SD PICTURE BY DC in 2. On the Wireless Connection on -screen instructions to enter specific function directly 3. Wi-Fi...
User Manual - Page 27

... contact your projector, please refer to the built-in temperature protection. Save only as is owned by any source code. All rights reserved. This device is between the device and this documentation... or logos are not crooked or broken. • Make sure the projector is correctly and securely connected. • Ensure the pins of connectors are trademarks or registered trademarks...

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