Question posted by constancernj on August 3rd, 2012
Someone Has Hacked In My Pogo Account And They Are Getting Gems On My Money, Ple
The person who posted this question about Pogo did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Answer #1: Posted by LightofEarendil on August 3rd, 2012 4:05 AM
LightofEarendil
Member since:
July 14th, 2012 Points: 705,880
Member since:
July 14th, 2012 Points: 705,880
Sign into EA Customer support page here: https://customersupport.ea.com/loginapp/login.do?loginrequired=true&passive=true&locale=en_US&skin=sfdc-ea&surl=https%3A%2F%2Fhelp.ea.com%2Flogin%3FretUrl%3D%2Fconnect-with-us
If your credentials from Pogo doesn't work, create a new account to talk to a customer service representative to report your account as compromised. They may be able to refund the charges right then, but if not, you can contact your bank and get them to reverse the charges by mentioning fraudelent activity on your debit/credit card. The chat support of EA is usually faster than their email option, they also offer phone support based on your region.
I am sorry this happened, but hope something works out
Cheers
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