Question posted by cday35 on February 28th, 2014

Phone Number To Speak To Someone

Can i have a phone number to speak to someone about billing questions....they cannot get my payment this month thanks

Current Answers

Answer #1: Posted by SoCalWoman on February 28th, 2014 5:49 PM
This answer was accepted by the poster of the original question.
SoCalWoman

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December 16th, 2012

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Before providing the options for contacting Pogo Support, you may want to review the following link which provides the steps to cancel your club pogosubscription, thus avoid Club Pogo charges to your card. 

How to Cancel Your Club Pogo Membership

NOTE: Cancelling your membership, whether temporarily or permanently, will not effect the tokens or gems already accumulated within your pogo account, as these are yours to disperse as you choose, within Pogo terms. 

As for the best method to contact Pogo for assistance:

Unfortunately, many online services are have created an online help forum as a way for their customers to get answers instaed of calling customer service for it. And, Pogo is one of these websites that offer forums instead of a live representative.

The options available for those who want assistance with a Pogo issue are as follows:

  • Review the Pogo Games Forum
  • Search EA Pogo Support page (Owners of Pogo) to locate a possible answer, 
  • Via email ([email protected]) although this email is more for providing feedback.
  • Or if you are a club member, which I believe you are, there is a chat option available on the pogo website. More information on this can be viewed at the following:

Contact Pogo Support via Email or Chat

*Please Note: Online chat is only available to Club Pogo Members (Paid Member)


Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

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